TigerAccess™ EE Ethernet-over-VDSL2 CPE ◆ ◆ ◆ ◆ High-speed Internet access over existing phone lines Concurrent data/phone services over single connection Always-on digital connection provides quick initialization Seamless rate adaptation enhances quality in video applications ◆ Supports PC or Mac with Ethernet adapter card installed Installation Guide SMC7800A/VCP
TigerAccess-EE CPE Installation Guide From SMC’s Tiger line of feature-rich workgroup LAN solutions 20 Mason, Irvine, CA 92618 Phone: (949) 679-8000 February 2007 Pub.
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no responsibility is assumed by SMC for its use, nor for any infringements of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to change specifications at any time without notice. Copyright © 2007 by SMC Networks, Inc. 20 Mason Irvine, CA 92618 All rights reserved.
LIMITED WARRANTY Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or replace any product not operating as warranted with a similar or functionally equivalent product, during the applicable warranty term.
WARRANTIES EXCLUSIVE: IF AN SMC PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE PRODUCT IN QUESTION, AT SMC’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
COMPLIANCES FCC - Class B This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
COMPLIANCES If your equipment causes harm to the telephone network, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance. But if advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning of your equipment.
COMPLIANCES RFI Emission: • Limit class A according to EN 55022:1998 • Limit class B for harmonic current emission according to EN 61000-3-2/1995 • Limitation of voltage fluctuation and flicker in low-voltage supply system according to EN 61000-3-3/1995 Immunity: • Product family standard according to EN 55024:1998 • Electrostatic Discharge according to EN 61000-4-2:1995 (Contact Discharge: ±4 kV, Air Discharge: ±8 kV) • Radio-frequency electromagnetic field according to EN 61000-4-3:1996 (80 - 1000 MHz
COMPLIANCES Warnings and Cautionary Messages Warning: This product does not contain any serviceable user parts. Warning: Installation and removal of the unit must be carried out by qualified personnel only. Warning: When connecting this device to a power outlet, connect the field ground lead on the tri-pole power plug to a valid earth ground line to prevent electrical hazards.
COMPLIANCES Manufacturing Materials There are no hazardous nor ozone-depleting materials in this product. Documentation All printed documentation for this product uses biodegradable paper that originates from sustained and managed forests. The inks used in the printing process are non-toxic. Purpose This guide details the hardware features of the switches, including Its physical and performance-related characteristics, and how to install each switch.
COMPLIANCES viii
TABLE OF CONTENTS 1 About the TigerAccess-EE CPE . . . . . . . . . . . . . . . . . 1-1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VDSL Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TABLE OF CONTENTS Glossary Index x
CHAPTER 1 ABOUT THE TIGERACCESS-EE CPE Overview This Ethernet-Over-VDSL2 CPE system consists of an end-user CPE (Customer Premise Equipment) and a VDSL2 switch that are connected by standard telephone cable. The VDSL connection delivers an Ethernet data link rated up to 100 Mbps symmetric (full duplex), while simultaneously supporting standard telephone services.
ABOUT THE TIGERACCESS-EE CPE MDF distribution equipment into the switch. The data and phone signals for each user are combined in the switch, and passed over VDSL lines to individual customers. The CPE at the customer end of the VDSL line connects to any PC or Macintosh equipped with a 10BASE-T or 100BASE-TX network interface card. Your existing telephone, modem, or fax machine simply plugs into the CPE’s phone port. There is no need for splitters, terminators, or filters.
VDSL TECHNOLOGY VDSL Technology VDSL (Very High Bit-Rate Digital Subscriber Line) is at the high-end of all the DSL technologies, offering the best combination of fiber optics and copper to provide high-speed broadband Internet access. VDSL’s primary application is in providing a broadband data service to multi-tenant residential or commercial buildings.
ABOUT THE TIGERACCESS-EE CPE data rate in the downstream (receive) direction than in the upstream (transmit) direction. VDSL delivers high-performance online applications, such as high-quality video and other switched multimedia services. This Ethernet VDSL2 CPE system provides robust performance, with a symmetric data rate up to 100 Mbps, and a range up to 200 meters (656 ft).
SYSTEM REQUIREMENTS • Supports ITU-T VDSL/VDSL2 and ANSI T1E1.
ABOUT THE TIGERACCESS-EE CPE 1-6 • Power requirements: 12 VDC via the included AC power adapter. Make sure that a properly grounded power outlet is within 1.8 m (6 ft) of the CPE. • The CPE should be located in a cool dry place, with at least 5 cm (2 in.) of space on all sides for ventilation. • Place the CPE out of direct sunlight, and away from heat sources or areas with a high amount of electromagnetic interference.
CHAPTER 2 HARDWARE DESCRIPTION Unpacking After unpacking this CPE, check the contents to be that sure you have received all the components. Then, before beginning the installation, be sure that you have all other necessary installation equipment. Please inform your dealer if there are any incorrect, missing, or damaged parts. If possible, retain the carton, including the original packing materials. Use them again to repack the product in case there is a need to return it for repair.
HARDWARE DESCRIPTION Front and Rear Panel This device is an external VDSL2 CPE for high-speed Internet access applications. The front panel of the CPE provides an array of system and port status indicators. The rear panel includes ports for the VDSL line, a 10/100 Mbps Ethernet connection to a computer, and an RJ-11 phone jack for connection to a telephone. The rear panel also includes a DC power input jack.
SYSTEM AND PORT STATUS LEDS System and Port Status LEDs The CPE includes key system and port indications that simplify installation and network troubleshooting. The LEDs, which are located on the front panel for easy viewing, are described in the following table. Table 2-1 System and Port Status LEDs LED Status Description System Status Indicators POWER DIAG* On Power is being supplied to the CPE. Off No power is being supplied to the CPE.
HARDWARE DESCRIPTION 2-4
CHAPTER 3 INSTALLATION Installation Overview Before installing the CPE, verify that you have all the items listed in the “Unpacking” on page 2-1. If any of the items are missing or damaged, contact your local distributor. Also, be sure you have all the necessary tools and cabling before installing the CPE. Cable Connections Depending on the wiring configuration used in your house, separate wall jacks may be used for telephone and VDSL services.
INSTALLATION 1. Using standard telephone cable, connect the CPE’s RJ-11 LINE port to the RJ-11 telephone wall jack providing the VDSL service. 2. Connect a telephone or fax machine to the RJ-11 port on the CPE labeled PHONE. 3. For the Ethernet connection, make sure you have installed a 10BASE-T or 100BASE-TX network adapter card in the computer. 4. Prepare straight-through shielded or unshielded twisted-pair cables with RJ-45 plugs at both ends.
CONFIGURING THE TCP/IP PROTOCOLS Configuring the TCP/IP Protocols To connect the CPE to a computer through its Ethernet port, the computer must have an Ethernet network adapter card installed, and be configured for the TCP/IP protocol. Many service providers configure TCP/IP for client computers automatically using a networking technology known as Dynamic Host Configuration Protocol (DHCP).
INSTALLATION Windows XP 1. Click “Start/Control Panel/Network Connections.” 2. Right-click the “Local Area Connection” icon for the adapter you want to configure. 3. Highlight “Internet Protocol (TCP/IP).” 4. Click on “Properties.” 5. Select the option “Obtain an IP address automatically” and “Obtain DNS server address automatically.” Mac OS 1. Pull down the Apple Menu. Click “Control Panels” and select “TCP/IP.” 2. In the TCP/IP dialog box, verify that “Ethernet” is selected in the “Connect Via:” field. 3.
APPENDIX A TROUBLESHOOTING Diagnosing CPE Indicators CPE operation is easily monitored via the LED indicators to identify problems. The table below describes common problems you may encounter and possible solutions. If the solutions in the table fail to resolve the problem, contact technical support for advice. Table A-1 Troubleshooting Chart Symptom Cause Solution POWER indicator does not light up after power on. Power outlet, power cord, or external power adapter may be defective.
TROUBLESHOOTING Table A-1 Troubleshooting Chart (Continued) VDSL indicator does not light up after making a connection. VDSL switch, cabling, or CPE LINE port may be defective. • Verify that the CPE and attached VDSL switch are powered on. • Be sure the cable is plugged into both the CPE and an RJ-11 telephone jack. • Check the cable connections on the CPE, wall jack, punch-down block/patch panel, and the VDSL switch for possible defects. Replace the defective cable if necessary.
APPENDIX B CABLES Twisted-Pair Cable and Pin Assignments For 10BASE-T and 100BASE-TX connections, the twisted-pair cable must have two pairs of wires. Each wire pair is identified by two different colors. For example, one wire might be green and the other, green with white stripes. Also, an RJ-45 connector must be attached to both ends of the cable. Caution: DO NOT plug a phone jack connector into any RJ-45 port. Use only twisted-pair cables with RJ-45 connectors that conform with FCC standards.
CABLES 10BASE-T/100BASE-TX Pin Assignments Use unshielded twisted-pair (UTP) or shielded twisted-pair (STP) cable for RJ-45 connections: 100-ohm Category 3, 4 or 5 cable for 10 Mbps connections, or 100-ohm Category 5 cable for 100 Mbps connections. Also be sure that the length of any twisted-pair connection does not exceed 100 meters (328 feet). The RJ-45 ports on the CPE support automatic MDI/MDI-X operation, so you can use straight-through cables for all network connections to PCs or gateways.
TWISTED-PAIR CABLE AND PIN ASSIGNMENTS Straight-Through Wiring If twisted-pair cable is to join two ports and only one of the ports has an internal crossover (MDI-X), the two pairs of wires must be straight-through. (When auto-negotiation is enabled for the RJ-45 port on the CPE, you can use either straight-through or crossover cable to connect to any device type.
CABLES Crossover Wiring If the twisted-pair cable is to join two ports and either both ports are labeled with an “X” (MDI-X) or neither port is labeled with an “X” (MDI), a crossover must be implemented in the wiring. (When auto-negotiation is enabled for the RJ-45 port on the CPE, you can use either straight-through or crossover cable to connect to any device type.
RJ-11 PORTS RJ-11 Ports Standard telephone RJ-11 connectors and cabling can be found in several common wiring patterns. These six-pin connectors can accommodate up to three wire-pairs (three telephone lines), but usually only one or two pairs of conductor pins and wires are implemented. The RJ-11 ports on the side of the CPE contain two wire-pairs, an inner pair (pins 3 and 4) and outer pair (pins 2 and 5). On the LINE port, the inner wire-pair carries both voice and digital data.
CABLES Table B-2 RJ-11 Port Pinouts B-6 Pin Signal Name 1 Not used 2 Line 2 Tip Black or White/Orange 3 Line 1 Ring Red or Blue/White Wire Color 4 Line 1 Tip Green or White/Blue 5 Line 2 Ring Yellow or Orange/White 6 Not used
APPENDIX C SPECIFICATIONS VDSL Functional Criteria Band Plan: Up to 6 bands Signal Bandwidth: 25 kHz to 30MHz Optional Band: US0 operating at 4~25 kHz (low end) to 138~276 kHz (high end) Multi-Carrier-Modulation (MCM) - DMT modulation Interleaving: general convolution Tone Spacing: 8.
SPECIFICATIONS Power Consumption 7 Watts maximum Input Power 12 VDC (via AC power adapter), 1 A maximum Typical 700 mA maximum Size 15.5 x 12.85 x 2.8 cm (6.1 x 5.06 x 1.1 in.) Weight 374 g (13.19 oz) Temperature Operating: 0 °C to 40 °C (32 °F to 104 °F) Storage: -40 °C to 70 °C (-40 °F to 158 °F) Humidity Operating: 5% to 95% (non-condensing) LED Indicators System: POWER, DIAG (diagnostic) Port: SPEED (Ethernet), DUPLEX, VDSL, LAN Standards Ethernet Standards IEEE 802.3 10BASE-T IEEE 802.
COMPLIANCES Compliances CE Mark Emissions FCC Class B FCC Part 68 Industry Canada Class B EN55022 (CISPR 22) Class B EN 61000-3-2/3 CNS 13438 Class B Immunity EN 61000-4-2/3/4/5/6/8/11 Safety CSA/CUS (CSA 22.2.
SPECIFICATIONS C-4
GLOSSARY 10BASE-T IEEE 802.3 specification for 10 Mbps Ethernet over two pairs of Category 3, 4, or 5 UTP cable. 100BASE-TX IEEE 802.3u specification for 100 Mbps Fast Ethernet over two pairs of Category 5 or better UTP cable. Auto-Negotiation Signalling method allowing each node to select its optimum operational mode (e.g., speed and duplex mode) based on the capabilities of the node to which it is connected. Bandwidth The difference between the highest and lowest frequencies available for network signals.
GLOSSARY Ethernet A network communication system developed and standardized by DEC, Intel, and Xerox, using baseband transmission, CSMA/CD access, logical bus topology, and coaxial cable. The successor IEEE 802.3 standard provides for integration into the OSI model and extends the physical layer and media with repeaters and implementations that operate on fiber, thin coax and twisted-pair cable. Fast Ethernet A 100 Mbps network communication system based on Ethernet and the CSMA/CD access method.
GLOSSARY Local Area Network (LAN) A group of interconnected computer and support devices. Media Access Control (MAC) A portion of the networking protocol that governs access to the transmission medium, facilitating the exchange of data between network nodes. Management Information Base (MIB) An acronym for Management Information Base. It is a set of database objects that contains information about a specific device. Plain Old Telephone Service (POTS) One of the services using voice band.
GLOSSARY Transmission Control Protocol/Internet Protocol (TCP/IP) Protocol suite that includes TCP as the primary transport protocol, and IP as the network layer protocol. UTP Unshielded twisted-pair cable. User Datagram Protocol (UDP) UDP provides a datagram mode for packet-switched communications. It uses IP as the underlying transport mechanism to provide access to IP-like services.
INDEX Numerics P 10BASE-T/100BASE-TX pin assignments B-2 pin assignments B-1 10BASE-T/100BASE-TX B-2 RJ-11 B-5 port indicators 2-3 powering on 3-2 problems, troubleshooting A-1 C cable crossover B-4 straight-through B-3 testing category 5 cable B-4 cable connections 3-1 compliances emissions C-3 immunity C-3 safety C-3 CPE description 1-1 features 1-4 crossover Ethernet cable B-4 R rear panel 2-2 RJ-11 pin assignments B-5 S hardware, description 2-2 specifications component C-1 environmental C-2 pow
INDEX Index-2
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