User's Manual

Installing the Security System
Page 20 | August 17, 2010
The system begins the process of activating the TouchScreen with the system servers.
Figure 18: Activation: Activating TouchScreen with Server Screen
Note: If the Activation fails check to ensure you have entered the Activation code and phone
number correctly. If it still fails, contact Customer Care to ensure the following:
§ Activation information is correct.
§ Customer’s account is ready for Activation.
§ Customer’s account is paired with another TouchScreen device.
§ TouchScreen device is not paired with another account (RMA device).
§ TouchScreen is added to inventory.
§ TouchScreen CPE ID is assigned to the same deployment as the customer account.
10. When the server activation process is completed, touch Next.