User's Manual

Page 131 | August 17, 2010
Troubleshooting
Table 12: General Troubleshooting Aids
Problem
Cause
Solution
Firmware Update
Problem
See Table 10 on page 77.
Invalid Code User entered an invalid keypad code. Use the Settings widget to add, edit, and
delete keypad codes
System not ready to
Arm
Door or window is open. Open the Security widget and check the
security
zones, door or window might be
open
System will not Arm User entered an invalid keypad code
when attempting to arm the system
Reattempt to enter the security code.
Use the Settings widget to add, edit, and
delete keypad codes
Contact Customer Care.
System will not
Disarm
User entered an invalid keypad code
when attempting to disarm the system