Tape Driver User's Guide
Troubleshooting
M8501 and M8502 ACL Tape Drive Installation and User’s Guide—529972-001
6-8
Fault Symptom Codes (FSCs)
Picker Jammed 11 310B C, G The picker jammed during a drive fetch 
operation.
Picker Jammed on 
Stow
310F C, G The picker jammed on a stow operation.
Picker retries 
Exceeded 1
3111 C, G Picker retries exceeded during a pass-
thru fetch operation.
Picker Retries 
Exceeded 3
3113 C, G Picker retries exceeded during a bin stow 
operation.
Picker Retraction 
Error
3115 C, G The picker did not retract during a bin 
check operation.
Shuttle Jammed 3200 C, G The shuttle could not reach the target 
location.
Rotary Jammed 3300 C, G The rotary track could not reach the target 
location.
Shuttle on Wrong Side 
Of The Rotary
3301 C, G The zone indicators show that the shuttle 
is backwards on the rotary track during 
power-up initialization.
Pass through Elevator 
Jammed
3400 C, G The pass-thru shuttle could not reach the 
target location.
Vertical Elevator 
Jammed
3500 C, G The vertical elevator could not reach the 
target location
All Slots Empty 5011 F There are no cartridges installed in any of 
the reserved cleaning slots.
DLT Already Loaded 5014 F The cleaning operation failed because the 
drive already has a cartridge inserted.
Expired Clean'g Cart 5015 F The cleaning operation failed due to an 
expired cleaning cartridge.
Not a Clean'g Cart 5016 F The cleaning operation failed because the 
loaded cartridge is not a cleaning 
cartridge.
DLT Time-out Error 5035 C, D, G The cleaning operation failed because the 
drive timed out.
move Command Fail 503B F A front panel move operation failed.
Clean Operation 
Time-out
503C F The cleaning operation failed because the 
drive timed out.
Drive Status Fail 503D F The cleaning operation failed because the 
ACL could not retrieve drive status.
Command response 
from unexpected 
source
7001 D, G A command response was received from 
a task to which a command had not been 
sent.
Table 6-2. Fault Symptom Codes
Message FSC ERP










