Tape Driver User's Guide
Troubleshooting
M8501 and M8502 ACL Tape Drive Installation and User’s Guide—529972-001
6-6
Fault Symptom Codes (FSCs)
Undefined Config 3020 C, G In loader, unexpected config, not a 
Thunder or Lightning.
Orphan Cartridge not 
flowed
3030 C, G The loader could not successfully stow an 
orphan cartridge to a bin.
Chassis S/N 
Mismatch. Previous 
S/N retained
3031 G The serial number scanned from the 
barcode label doesn't match the value 
stored in non-volatile memory.
Chassis S/N 
Character count is not 
correct
3032 G A valid serial number barcode label could 
not be read.
Chassis S/N did not 
scan
3033 G A valid serial number barcode label could 
not be read
Chassis S/N save 
operation failed
3034 G The serial number scanned from the 
barcode label could not be saved to non-
volatile memory.
Motor Firmware Error 3040 C, G The loader task detected an unexpected 
status and could not recover (internal 
target error).
Loader Received 
Invalid Command
3041 C, G The loader task received an unexpected 
command and could not recover (internal 
target error).
Motor Firmware Error 3042 C, G The loader task detected an unexpected 
status and could not recover (internal 
target error).
Missing Magazine 3050 F In diag, no magazine installed for diag to 
run.
No Cartridges In ACL 3051 F No cartridge available for diag to run.
Too Many Cartridges 3052 F Unable to run cart or drive cycle, loader is 
full with cartridges.
Need 1 Drive 
Minimum
3054 F No available drive to run diag.
Invalid Magazine Type 3057 F Unsupported Magazine type detected.
Magazine Type 
Change Not Handled
3058 F Unsupported magazine type detected.
Drive Type Not 
Supported
3059 F Unsupported drive type detected.
Diag Fetch, Drive not 
loaded
305b F Diag: No cartridge present for a fetch.
Diag Time-out waiting 
for drive empty, ready
305d F Fetch, time-out waiting for drive unload.
Table 6-2. Fault Symptom Codes
Message FSC ERP










