User's Manual
Table Of Contents
- Contents
- Preface
- 1 Getting to Know the Gateway
- 2 Installing the Gateway
- 3 Preconfiguration Guidelines
- 4 Configuring the Gateway
- Accessing the Gateway’s Web Management
- Understanding the Web Management Interface Menus
- Web Management Interface Menus
- Viewing Information About Your Network and Connected Devices
- Viewing Information About Your Network and Connections
- Configuring Firewall Settings
- Viewing System Software Settings
- Configuring System Hardware
- Configuring Your Home Network
- Working with Connected Devices
- Configuring Parental Controls
- Using Advanced Features
- Troubleshooting the Gateway
- 5 Configuring the Gateway’s mso Interface
- Accessing the Gateway’s Web Management
- Understanding the Web Management Interface Menus
- Web Management Interface Menus
- Configuring the Gateway Settings
- Configuring Connections
- Configuring Firewall Settings
- Viewing System Software Settings
- Configuring Hardware
- Configuring Your Home Network
- Working with Connected Devices
- Configuring Parental Controls
- Using Advanced Features
- Troubleshooting the Gateway
- 6 Troubleshooting Procedures
- Basic Troubleshooting Procedures
- Advanced Troubleshooting Procedures
- Specific Troubleshooting Procedures
- Unable to Log In to Gateway
- Local Networked Devices Unable to Access the Gateway
- Unable to Access the Internet
- Unable to Access Networked Devices
- Using the Ping Utility to Troubleshoot
- Gateway Disconnects from the Internet
- Slow Web Browsing
- Unable to Configure Port Forwarding
- Unable to Use Pass-thru VPN
- Gateway is Not Passing DHCP Address to a computer
- Determining a Computer’s MAC Address
- Wireless Troubleshooting
- Application and Gaming Troubleshooting
- Connecting to Messenger Services Behind the Gateway
- Connecting to America Online Behind the Gateway
- Connecting to XBox Live, PSP, and Nintendo WFC
- Index
Contents
v
SMCD3GNV Wireless Cable Modem Gateway User Manual
Web Management Interface Menus ........................................................................ 104
Configuring the Gateway Settings ..................................................................... 106
Viewing At-a-Glance Configuration Settings................................................ 107
Configuring Email Notifications .................................................................... 108
Configuring Connections ................................................................................... 110
Viewing the Gateway’s Connection Status .................................................. 111
Viewing and Editing Your Local IP Configuration ........................................ 112
Viewing and Editing Wireless Configuration ................................................ 114
Viewing XFINITY Network Information ........................................................ 121
Configuring Firewall Settings ............................................................................. 123
Viewing System Software Settings .................................................................... 125
Configuring Hardware ........................................................................................ 126
Viewing System Hardware Settings ............................................................ 127
Viewing Battery Settings .............................................................................. 128
Viewing LAN Ethernet Settings ................................................................... 129
Viewing Wi-Fi Settings ................................................................................. 130
Configuring Your Home Network ....................................................................... 131
Working with Connected Devices ...................................................................... 135
Manually Adding Computers with Static IP Addresses ................................ 136
Manually Adding Wireless Clients ............................................................... 139
Configuring Parental Controls ........................................................................... 142
Blocking Sites and Keywords, and Selecting Trusted Computers ............... 142
Blocking Services and Selecting Trusted Computers .................................. 148
Managing Devices and Access Types ......................................................... 152
Generating Reports ..................................................................................... 156
Using Advanced Features ................................................................................. 157
Enabling or Disabling Port Forwarding ........................................................ 157
Enabling or Disabling Port Triggering .......................................................... 160
Remote Management .................................................................................. 163
Configuring DMZ Settings ...........................................................................
165
Configuri
ng Routing Settings ....................................................................... 167
Configuring Dynamic DNS Settings ............................................................. 169
Discovering Devices .................................................................................... 171
Troubleshooting the Gateway ............................................................................ 173
Generating Logs .......................................................................................... 174
Testing Connectivity to Destination and IP Addresses ................................ 175
Restoring or Rebooting the Gateway .......................................................... 177
Changing the Login Password ..................................................................... 178
6 Troubleshooting Procedures ........................................................................... 179
Basic Troubleshooting Procedures ......................................................................... 180
Advanced Troubleshooting Procedures .................................................................. 182