User's Manual
Table Of Contents
- Contents
- Preface
- 1 Getting to Know the Gateway
- 2 Installing the Gateway
- 3 Preconfiguration Guidelines
- 4 Configuring the Gateway
- Accessing the Gateway’s Web Management
- Understanding the Web Management Interface Menus
- Web Management Interface Menus
- Viewing Information About Your Network and Connected Devices
- Viewing Information About Your Network and Connections
- Configuring Firewall Settings
- Viewing System Software Settings
- Configuring System Hardware
- Configuring Your Home Network
- Working with Connected Devices
- Configuring Parental Controls
- Using Advanced Features
- Troubleshooting the Gateway
- 5 Configuring the Gateway’s mso Interface
- Accessing the Gateway’s Web Management
- Understanding the Web Management Interface Menus
- Web Management Interface Menus
- Configuring the Gateway Settings
- Configuring Connections
- Configuring Firewall Settings
- Viewing System Software Settings
- Configuring Hardware
- Configuring Your Home Network
- Working with Connected Devices
- Configuring Parental Controls
- Using Advanced Features
- Troubleshooting the Gateway
- 6 Troubleshooting Procedures
- Basic Troubleshooting Procedures
- Advanced Troubleshooting Procedures
- Specific Troubleshooting Procedures
- Unable to Log In to Gateway
- Local Networked Devices Unable to Access the Gateway
- Unable to Access the Internet
- Unable to Access Networked Devices
- Using the Ping Utility to Troubleshoot
- Gateway Disconnects from the Internet
- Slow Web Browsing
- Unable to Configure Port Forwarding
- Unable to Use Pass-thru VPN
- Gateway is Not Passing DHCP Address to a computer
- Determining a Computer’s MAC Address
- Wireless Troubleshooting
- Application and Gaming Troubleshooting
- Connecting to Messenger Services Behind the Gateway
- Connecting to America Online Behind the Gateway
- Connecting to XBox Live, PSP, and Nintendo WFC
- Index
Contents
iv
SMCD3GNV Wireless Cable Modem Gateway User Manual
Confirming Your Computer’s Link Status .................................................................. 35
4 Configuring the Gateway ................................................................................... 36
Accessing the Gateway’s Web Management ............................................................ 37
Understanding the Web Management Interface Menus ............................................ 38
Web Management Interface Menus .......................................................................... 40
Viewing Information About Your Network and Connected Devices ..................... 42
Viewing Information About Your Network and Connections ................................ 43
Viewing the Gateway’s Connection Status .................................................... 44
Viewing Comcast Network Information .......................................................... 46
Viewing and Editing Your Local IP Configuration .......................................... 47
Viewing and Editing Wireless Configuration .................................................. 49
Configuring Firewall Settings ............................................................................... 53
Viewing System Software Settings ...................................................................... 55
Configuring System Hardware ............................................................................. 56
Viewing System Hardware Settings .............................................................. 56
Viewing Battery Settings ................................................................................ 57
Viewing LAN Ethernet Settings ..................................................................... 58
Viewing Wi-Fi Settings ................................................................................... 59
Configuring Your Home Network ......................................................................... 60
Working with Connected Devices ........................................................................ 64
Manually Adding Computers with Static IP Addresses to the Wireless
Network ............................................................................................ 65
Configuring Parental Controls ............................................................................. 68
Blocking Sites and Keywords, and Selecting Trusted Computers ................. 68
Blocking Services .......................................................................................... 75
Managing Devices and Access Types ........................................................... 78
Generating Reports ....................................................................................... 82
Using Advanced Features ................................................................................... 84
Enabling or Disabling Port Forwarding .......................................................... 84
Enabling or Disabling Port Triggering ............................................................ 87
Enabling or Disabling Port Blocking ..............................................................
91
Disc
overing Devices ...................................................................................... 92
Troubleshooting the Gateway .............................................................................. 94
Defining Log Filters ........................................................................................ 94
Testing Connectivity to Destination and IP Addresses .................................. 96
Restoring or Rebooting the Gateway ............................................................ 98
Changing the Login Password ....................................................................... 99
5 Configuring the Gateway’s mso Interface ...................................................... 100
Accessing the Gateway’s Web Management .......................................................... 101
Understanding the Web Management Interface Menus .......................................... 102