User's Manual
Table Of Contents
- Contents
- Preface
- 1 Getting to Know the Gateway
- 2 Installing the Gateway
- 3 Preconfiguration Guidelines
- 4 Configuring the Gateway
- Accessing the Gateway’s Web Management
- Understanding the Web Management Interface Menus
- Web Management Interface Menus
- Viewing Information About Your Network and Connected Devices
- Viewing Information About Your Network and Connections
- Configuring Firewall Settings
- Viewing System Software Settings
- Configuring System Hardware
- Configuring Your Home Network
- Working with Connected Devices
- Configuring Parental Controls
- Using Advanced Features
- Troubleshooting the Gateway
- 5 Configuring the Gateway’s mso Interface
- Accessing the Gateway’s Web Management
- Understanding the Web Management Interface Menus
- Web Management Interface Menus
- Configuring the Gateway Settings
- Configuring Connections
- Configuring Firewall Settings
- Viewing System Software Settings
- Configuring Hardware
- Configuring Your Home Network
- Working with Connected Devices
- Configuring Parental Controls
- Using Advanced Features
- Troubleshooting the Gateway
- 6 Troubleshooting Procedures
- Basic Troubleshooting Procedures
- Advanced Troubleshooting Procedures
- Specific Troubleshooting Procedures
- Unable to Log In to Gateway
- Local Networked Devices Unable to Access the Gateway
- Unable to Access the Internet
- Unable to Access Networked Devices
- Using the Ping Utility to Troubleshoot
- Gateway Disconnects from the Internet
- Slow Web Browsing
- Unable to Configure Port Forwarding
- Unable to Use Pass-thru VPN
- Gateway is Not Passing DHCP Address to a computer
- Determining a Computer’s MAC Address
- Wireless Troubleshooting
- Application and Gaming Troubleshooting
- Connecting to Messenger Services Behind the Gateway
- Connecting to America Online Behind the Gateway
- Connecting to XBox Live, PSP, and Nintendo WFC
- Index
Index
214
SMCD3GNV Wireless Cable Modem Gateway User Manual
defining, 83
Reports
downloading, 83
printing, 83
Reports menu, 82
Requirements, 12
Resetting
Gateway, 98, 177
Wi-Fi router, 98, 177
Restore / Reboot Gateway menu, 98, 177
Restoring factory defaults, 17, 98, 177
S
Safari, disabling proxy settings, 35
Security software, 35
Services, blocking, 75
Sites, blocking, 69, 143
Slow Web browsing, 195
Software menu, 55, 125
Specifications, 205
Status menu, 44, 111
System Hardware menu, 56, 127
System requirements, 12
System software, 55, 125
T
TCP/IP configuration, 24
Apple Macintosh, 33
Microsoft Windows 2000, 25, 26
Microsoft Windows 7, 30
Microsoft Windows Vista, 27
Testing connection to
destination address, 97, 176
IP address, 97, 176
Testing the path from a computer to
the Gateway, 191
the Internet, 192
Top panel, 16
Troubleshooting
basic setup procedures, 180
Gateway Disconnects from the Internet, 194
Gateway is not passing DHCP to computers, 195
Ping utility, 191
Ping utility on Macintosh, 193
slow Web browsing, 195
testing the path from
a computer to the Gateway, 191
a computer to the Internet, 192
unable to
use pass-thru VPN, 195
unable to access Gateway, 188
unable to access the Internet, 189
unable to configure port forwarding, 195
unable to connect to a wireless network, 199
unable to connect to networked devices, 191
unable to log In to Gateway, 188
wireless, 198
Troubleshooting menu, 94, 173
U
Unable to
access Gateway, 188
access the Internet, 189
configure port forwarding, 195
connect to a wireless network, 199
connect to networked devices, 191
log In to Gateway, 188
use pass-thru VPN, 195
V
VPN troubleshooting, 195
W
WAN connection, 22
Web browsing is slow, 195
Web management
DMZ (Demilitarized Zone) menu, 165
logging in, 37, 101
menus, 38, 40, 102, 104
Web management menus
Advanced Features, 84, 157
At a Glance, 42, 107
Battery, 57, 128