User's Manual
Table Of Contents
- Contents
- Preface
- 1 Getting to Know the Gateway
- 2 Installing the Gateway
- 3 Preconfiguration Guidelines
- 4 Configuring the Gateway
- Accessing the Gateway’s Web Management
- Understanding the Web Management Interface Menus
- Web Management Interface Menus
- Viewing Information About Your Network and Connected Devices
- Viewing Information About Your Network and Connections
- Configuring Firewall Settings
- Viewing System Software Settings
- Configuring System Hardware
- Configuring Your Home Network
- Working with Connected Devices
- Configuring Parental Controls
- Using Advanced Features
- Troubleshooting the Gateway
- 5 Configuring the Gateway’s mso Interface
- Accessing the Gateway’s Web Management
- Understanding the Web Management Interface Menus
- Web Management Interface Menus
- Configuring the Gateway Settings
- Configuring Connections
- Configuring Firewall Settings
- Viewing System Software Settings
- Configuring Hardware
- Configuring Your Home Network
- Working with Connected Devices
- Configuring Parental Controls
- Using Advanced Features
- Troubleshooting the Gateway
- 6 Troubleshooting Procedures
- Basic Troubleshooting Procedures
- Advanced Troubleshooting Procedures
- Specific Troubleshooting Procedures
- Unable to Log In to Gateway
- Local Networked Devices Unable to Access the Gateway
- Unable to Access the Internet
- Unable to Access Networked Devices
- Using the Ping Utility to Troubleshoot
- Gateway Disconnects from the Internet
- Slow Web Browsing
- Unable to Configure Port Forwarding
- Unable to Use Pass-thru VPN
- Gateway is Not Passing DHCP Address to a computer
- Determining a Computer’s MAC Address
- Wireless Troubleshooting
- Application and Gaming Troubleshooting
- Connecting to Messenger Services Behind the Gateway
- Connecting to America Online Behind the Gateway
- Connecting to XBox Live, PSP, and Nintendo WFC
- Index
Compliances
210
SMCD3GNV Wireless Cable Modem Gateway User Manual
FCC Part 68 Statement
This equipment complies with Part 68 of the FCC Rules. A label is attached to the equipment that contains,
among other information, its FCC registration number and ringer equivalence number. If requested, this
information must be provided to the telephone company.
This equipment uses the following USOC Jack: RJ-11.
An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed
to be connected to the telephone network or premises wiring using a compatible modular jack, which is FCC Part
68 compliant. Connection to the telephone network should be made by using the standard modular telephone
jack.
The REN is useful to determine the quantity of devices that may be connected to the telephone line and still have
all of those devices ring when your telephone number is called. In most, but not all areas, the sum of RENs
should not exceed 5. To be certain of the number of devices that may be connected to the line, as determined by
the total RENs, contact the telephone company to determine the maximum REN for the calling area.
If this equipment causes harm to the telephone network, the telephone company may discontinue your service
temporarily. If advance notice is not practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could
affect the operation of the equipment. If this happens, the telephone company will provide advance notice in
order for you to make the necessary modifications in order to maintain uninterrupted service.
In the event this equipment should fail to operate properly, disconnect the unit from the telephone line. Try using
another FCC approved device in the same telephone jack. If the trouble persists, call the telephone company
repair service bureau. If the trouble does not persist and appears to be with this unit, disconnect the unit from the
telephone line and discontinue use of the unit until it is repaired. Please note that the telephone company may
ask that you disconnect the equipment from the telephone network until the problem has been corrected or until
you are sure that the equipment is not malfunctioning.
The user must use the accessories and cables supplied by the manufacturer to get optimum performance from
the product.
No repairs may be done by the customer. If trouble is experienced with this equipment, please contact your
authorized support provider for repair and warranty information. If the trouble is causing harm to the telephone
network, the telephone company may request you remove the equipment from the network until the problem is
resolved. This equipment cannot be used on telephone company provided coin service. Connection to Party Line
Service is subject to state tariffs.