User's Manual
Error Notifications
How to clear: Inspect if the weight sensors, located inside the four feet on the bottom of the
machine, are on a solid, flat surface (no carpet) and that no foreign objects are underneath the
feet (i.e. cat food or litter particles). Then restart the machine.
SAFETY MODE WARNING: The anti-pinch sensor detects a foreign object in the waste chute.
This is an uncommon circumstance. When this occurs, the machine stops, rotates backwards
and enters Safety Mode.
How to clear: Inspect the machine and remove foreign objects in the waste chute. Then short
press the POWER button on the front of the machine or click the clean button in the app to clear
warning. Two short presses will resume operation.
MOTOR ERROR: Motor connection or operation error.
If this happens multiple times, please contact customer care at customercare@smartypear.com.
If this happens multiple times, please contact customer care at customercare@smartypear.com.
WEIGHT SENSOR ERROR: The sensors are reading inaccurate numbers.
RADAR SENSOR ERROR: Radar system may be faulty.
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