Operation Manual

anyone presses your doorbell, even when you are away from your phone. We recommend the Byron
BY501, 504 and 601.
• Put your chime in pairing mode by pressing and holding the correct button (please check
the manual for your chime), until the chime beeps.
• Now press the doorbell button on the video doorbell. If the pairing is successful, your chime
will ring.
Factory reset
Press and hold the reset button on the bottom of the device for 5 seconds to reset the system to
factory default settings. You should configure the device from the start again.
Trouble shooting
IF SOLUTION
You
are
not able to connect
the
video doorbell to your
Wi
-Fi network
· Please put the device in close proximity to the Wi-Fi router.
· The device only supports 2.4GHz, it does NOT support a 5GHz
network. Please make sure that the Wi-Fi network is on a 2.4G
frequency.
· If you are using Android 8 (Oreo), turn off mobile data before setup
,
turn it on again when you’re done.
You need more instructions
on how to install you Wi
-Fi
video doorbell
· Please check our installation videos on YouTube. Search for the
item number DIC-23112
You want to change the
language
in the
Smartwares View app
· Please change the language of your mobile device. The language
in the app is the same language you have chosen in your device
settings. If your language is not available, the app will be in English
The image is flickering
during a call
·
Improve your Wi-Fi reception by adding a Wi-Fi extender
· Set the video resolution to VGA
it takes longer than
expected to
accomplish
live
view
When the doorbell is in power saving mode it takes a short while to
wake
-up and switch to live view. This process can take longer with a
weak Wi
-Fi connection.
·
Improve your Wi-Fi reception by adding a Wi-Fi extender
Product specification