User manual
29
Bright white spots 
appear at night time
•  The camera's infrared  LEDs  produce invisible 
light that reflects off surfaces  such  as glass. 
Install the camera on the other side of windows 
or  place  the  lens  flush  against  the  surface  to 
improve  the  night  vision.  It  is  suggested to 
install camera(s) under well-lit area. 
Note:  Please  check  the  environment  rating 
(Ingress)  of  the  camera(s)  before  installing
outdoors. 
Memory card error 
•  Make sure the memory card is correctly 
inserted and formatted. 
•  Use  the  provided  memory  card  within  the 
package to ensure proper operation. 
•  Make  sure  your  are  using  Class  10  rated 
memory card. 
Note:  Please  backup  the  data  before 
formatting.  Format  function  will  erase  all  the 
data on the memory card. 
Wrong data and 
time are shown. 
•  Wrong  date  and/or  time  will  result  in 
unexpected record schedule. Make sure you’ve 
selected  the  correct  time  zone  (please  refer  to
the Time  Zone  section). 
•  Confirm the system date/time of the mobile 
device to ensure correct operation. 
•  System  will  clock  itself  when  connect  to  the 
internet.  Make  sure  the  system  is  connected 
properly to  the  internet. You  may use  your 
mobile  device  to  access  the  system  to  see  if 
remote view is functioning properly. 










