User's Guide

18
APP
Download App
Scan the QR codes via a smart phone to download and install the application.
Your App may look different if you purchased the different hub model.
Special Tips
After installing the app, the phone will request permission to receive notifications from APP. Forbidden
to receive notifications may result in an application running failure.
Signing Up/In
If you have not registered an account yet, please tap the Sign up on the app and follow the instructions
to create your account first.
If you do not receive an account verification code in your email box during the registration process,
please remember to check your spam/junk folder.
Once you have an account with us, please enter your email address and password to log in.
Adding Device
One account can operate multiple devices in this app.
You can establish a connection between your panel and your smartphone via Wi-Fi.
 Tap the [+] button on home page on your smartphone.
 Go to Security & Sensor > Alarm(Wi-Fi) on Search Device page.
 Set the panel to Wi-Fi network configuration mode:
Go to Menu>Wi-Fi>Smart Configuration and enter, Airlinking... is shown, the panel goes into
the configuration mode and counts down the time remaining.
 Enter the Wi-Fi network password on Add Device page on your smartphone.
 APP displays connecting process. This binding process should take about 15 seconds.
 You’ll find the device on home page when the network is connected.
 Pick the device, now you can control your hub.
Important: The hub does not support the 5GHz Wi-Fi band. If you have a dual-band router
(5GHz and 2.4GHz) and both the 2.4GHz and 5.0GHz networks are under the same name,
you will need to separate those two bands into different names in your router settings.
Android users may need to disable cellular (mobile) data before proceeding to this step. This
setting is normally found in your smartphone’s settings under Data Usage, or Mobile
Networks.
If you’re unable to find the setting location, we suggest using a search engine with the
following syntax: Disable (Phone Model) cellular data.