Warranty Guide

2/17/2021 PDMS - Smartcore Ultra XL comprehensive residential warranty program.
https://pdmsview.shawinc.com/viewer/doc/7163 5/5
Warranty
Be sure to include a full description of the problem, photos if available, proof of purchase showing the price paid for the flooring
excluding pad and labor.
The SMARTCORE Concierge Team provides information about proper installation and maintenance of your SMARTCORE flooring. If
you have other questions, please feel free to call or email us.
HOW TO CONTACT THE SMARTCORE CONCIERGE TEAM
1.800.355.7429, select option 2 Hard Surface, and then option 2 Smartcore Product Assistance
[e-mail]
IMPLIED WARRANTIES
Please note - The warranty is not transferable. It extends only to the original end-use purchaser. Shaw does not grant
to any person or entity the authority to create for it any obligation or liability in connection with this product. Shaw shall
not be liable to the consumer or any other person or entity for any incidental, special or consequential damages,
arising out of breach of this limited warranty or any implied limited warranty (excluding merchantability).
All implied warranties, including an implied warranty of merchantability or fitness for a particular purpose, are hereby
limited to the duration of this limited warranty. Some states do not allow the exclusion or limitation of implied
warranties or the limitation of incidental or consequential damages, so the above limitations or exclusions may not
apply to the purchaser. This warranty gives the purchaser specific legal rights, such rights may vary from State to
State.
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For reference purposes only if printed or downloaded. Revision: 02042021