Warranty Guide

CONDITIONS AND EXCLUSIONS TO THIS LIMITED LIFETIME WARRANTY
IN THE EVENT OF A DEFECT, MALFUNCTION OR OTHER FAILURE OF THE PRODUCT (NOT
OTHERWISE EXCLUDED ABOVE.) THE MANUFACTURE (PLI) WILL REMEDY THE DEFECT UPON
PHYSICAL INSPECTION OF THE FLOORS SHOULD IT BE DETERMINED THAT THE SMARTCORE®
SOFT & SOUND™ PREMIUM LVT UNDERLAYMENT WAS THE SOLE CAUSE OF THE FAILURE. IN
THAT EVENT, PLI MAY REPLACE, REPAIR OR REFUND THE DAMAGED UNDERLAYMENT IN THE
AFFECTED AREA TO WHICH THE SMARTCORE® SOFT & SOUND™ PREMIUM LVT UNDERLAYMENT
WAS ORIGINALLY INSTALLED. THIS INCLUDES REASONABLE REPLACEMENT LABOR COSTS
RESULTING FROM A DEFECT IN SMARTCORE® SOFT & SOUND™ SOLELY ATTRIBUTED TO A
MANUFACTURING DEFECT AND NOT A DEFECT AS A RESULT OF FAULTY OR CARELESS
INSTALLATION PROCEDURES. THIS EXCLUSIVE AND LIMITED WARRANTY WILL BE EFFECTIVE
ONLY IF THE SMARTCORE® SOFT & SOUND™ UNDERLAYMENT WAS INSTALLED AND
MAINTAINED IN FULL COMPLIANCE TO THIS LIMITED WARRANTY AND THE WARRANTY AS
SPECIFIED IN THE FLOORING MANUFACTURER INSTRUCTIONS, RECOMMENDATIONS AND
SPECIFICATIONS.
PLI RESERVES THE RIGHT TO CONDUCT AN INDEPENDENT INSPECTION OF THE INSTALLATION
TO DETERMINE THE CAUSES OF ANY ALLEGED FAILURES. ALL ORIGINAL RECEIPTS OF
PURCHASE OF THE FLOORING PLUS MANUFACTURER'S INSTALLATION INSTRUCTIONS MUST BE
AVAILABLE TO THE INSPECTOR UPON INSPECTION OR PRIOR TO INSPECTION.
PLI IS NOT RESPONSIBLE FOR REPLACEMENT COSTS ASSOCIATED WITH SUBFLOOR
PREPARATION, ADDITIONAL ACCESSORIES SUCH AS MOLDING, THRESHOLD AND DOOR JAMS
OR LABOR ASSOCIATED WITH SUCH. PLI IS NOT RESPONSIBLE FOR TRAVEL, MEALS, LODGING
OR ADDITIONAL EXPENSES, FURNITURE MOVING, LOSS OF USE OR ANY OTHER INCIDENTAL
AND/OR CONSEQUENTIAL DAMAGES DUE TO PRODUCT REPLACEMENT.
THIS WARRANTY APPLIES TO THE ORIGINAL PURCHASER. ANY CLAIM BROUGHT FORWARD BY
THE ORIGINAL PURCHASER MUST BE ACCOMPANIED BY THE ORIGINAL RECEIPT.
THIS WARRANTY APPLIES WHEN INSTALLED WITH SMARTCORE ULTRA W/PAD 7.5MM.
SMARTCORE 5.0MM. MATRIX LX9013.2MM. SMARTCORE PROV0975. STAINEMASTER
4.0MM. NOVALIS PROCORE3.2MM. SMARTCORE NATURALS6.0MM.
UNDER NO CIRCUMSTANCES SHALL THE MANUFACTURER BE LIABLE TO THE OWNER OR ANY
OTHER PERSON FOR ANY CONSEQUENTIAL, INCIDENTAL, ECONOMIC DIRECT, INDIRECT,
GENERAL, OR SPECIAL DAMAGES ARISING OUT OF ANY BREACH OF WARRANTY, EXPRESSED
OR IMPLIED UNDER THIS CONTRACT.