Manual Created by Grid Pad 15 Manual.
Grid Pad 15 Manual English (UK) September 2020 Copyright ©2020 Smartbox Assistive Technology thinksmartbox.com Grid Pad 15 Manual.
Welcome to Grid Pad, your complete communication solution Grid Pad 15 Manual.
Contents 1. Introducing Grid Pad 6 2. Quick start guide 14 3. Using your Grid Pad 22 4. Access 42 1.1 1.2 1.3 2.1 2.2 2.3 2.4 2.5 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 4.1 4.2 4.3 4.4 4.
6 8 9 10 14 16 17 18 19 20 22 24 26 28 30 31 34 36 37 38 39 40 41 42 44 47 48 49 50 4.6 Eye gaze 51 5. Environment Control 60 6. Grid 3 74 5.1 5.2 5.3 5.4 5.5 5.6 Introduction to Environment Control Transmitters Servus Environment Control grid sets Infrared controls Setting up a radio device Connecting a phone to your Grid Pad 6.1 Introducing Grid 3 6.2 Adding grid sets 6.3 Useful commands to control your Grid Pad from Grid 3 6.4 Grid 3 accounts 62 63 64 65 69 72 76 77 80 81 7.
In this section 1.1 1.2 1.3 What is included with your Grid Pad Grid Pad setup Features 6 Grid Pad 15 Manual.
1 Introducing Grid Pad 7 Grid Pad 15 Manual.
1.1 What is included with your Grid Pad Grid Pad communication aid Remote power button Manual Mounting plate and screwdriver Power lead Grid 3 Getting started guide Cleaning cloth 2x AAA batteries Optional port labels Your Grid Pad may also be supplied with an eye gaze unit. Included Software Grid 3 If supplied with eye gaze, additional drivers and software will be pre-installed. 8 Grid Pad 15 Manual.
Grid Pad setup 1.2 Your Grid Pad can be supplied in one of two ways. Communication only This is sometimes known as kiosk mode. In this setup, the Grid Pad will boot directly into Grid 3 and can be used for communication. Certain features, such as accessible apps and Windows desktop are switched off. Unlocked When unlocked the Grid Pad gives you full access to the accessible apps as well as Windows desktop and applications.
1.3 Features Grid Pad 15 Infrared receiver Front camera 2 x switch ports S1 S2 HDMI Touch screen HDMI out Volume up and down Power USB 3.0 10 Grid Pad 15 Manual.
Second screen Charging port Infrared transmitter Rear camera Hello everyone! It’s great to see you. USB 2.0 Speakers Mounting plate Headphone / microphone port Desk stand Radio control 11 Grid Pad 15 Manual.
Grid Pad 15 with eye gaze unit When the Grid Pad is supplied with an eye gaze unit, it comes with a longer desk stand to accommodate the camera. The USB 3.0 socket will be used for the camera connection. S1 S2 HDMI Eye gaze camera 12 Grid Pad 15 Manual.
For more information on attaching and removing the eye gaze unit see section 4.6. Hello everyone! It’s great to see you. Elongated desk stand 13 Grid Pad 15 Manual.
In this section 2.1 2.2 2.3 2.4 2.5 Turning on your Grid Pad Creating your user account Choosing your grid sets Introducing Grid Explorer Configuring your access method 14 Grid Pad 15 Manual.
2 Quick start guide 15 Grid Pad 15 Manual.
2.1 Turning on your Grid Pad Before switching on your Grid Pad for the first time, it is best to plug in the power lead and charge the battery. Press the power to turn the device on, the LED will light up to signal the device is starting. Your Grid Pad will automatically load Grid 3 when turned on. 16 Grid Pad 15 Manual.
Creating your user account 2.2 Once Grid 3 has loaded, tap Get started to create your account and then follow the instructions on the screen. Grid 3 comes with a selection of voices for you to choose from. You can adjust the speed and pitch of each voice to suit your needs. Your Smartbox Account On the next screen you can create a Smartbox Account. This enables you to use features such as remote editing and syncing between devices.
2.3 Choosing your grid sets A grid set is like an app within Grid 3. Some grid sets may contain a complete symbol vocabulary for starting out with communication. Others may be designed for literate users to communicate as efficiently as possible. Grid sets are organised into categories. Choose Symbol communication for grid sets like Super Core, which are ideal for early AAC users and emerging literacy. Choose Text communication for grid sets with powerful features for literate users.
Introducing Grid Explorer 2.4 Grid Explorer is your Grid 3 home screen. From here you can browse and arrange your grid sets, add new grid sets and access your settings. Tapping on a grid set will open it. To return to Grid Explorer, tap the menu then select Grid Explorer. 19 Grid Pad 15 Manual.
2.5 Configuring your access method You will need to choose the way you want to access your Grid Pad. There are multiple access methods available to you. See the relevant sections of this manual for more information on setting up your chosen access method. • • • • • Touch access Switch access Pointer access Voice access Eye gaze access You will need the suitable hardware to configure your chosen access method. Tip: Remember you can use multiple access methods together.
Grid Pad 15 Manual.
In this section 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 3.12 Your Grid Pad desktop Power The remote power button Charging your Grid Pad Mounting your Grid Pad Audio and speech Using headphones and audio feedback Second screen Screen brightness Using another screen with your Grid Pad Internet and network settings Bluetooth 22 Grid Pad 15 Manual.
3 Using your Grid Pad 23 Grid Pad 15 Manual.
3.1 Your Grid Pad desktop Grid Explorer Close Grid 3 Maximise Grid 3 Menu Minimise Grid 3 Notifications Grid sets Next page 24 Grid Pad 15 Manual.
Windows desktop Desktop Recycle bin Search Start menu Taskbar Wi-fi and internet Windows audio settings Notifications 25 Grid Pad 15 Manual.
3.2 Power The power button is located on the top right of your Grid Pad. Press the button to switch it on. Your device will boot or wake from sleep. Shutting down your Grid Pad When not in use, it is good practice to shut down your Grid Pad completely. This will give any automatic updates a chance to be applied. We also recommend that your device is shut down before it is stored for transit. Open the Start menu and tap the power icon. From here you can select Sleep, Shut down and Restart.
Force shut down If you press and hold the power button for five seconds, your Grid Pad will shut down. Please note that this is only recommended in emergencies, and that any unsaved work will be lost. 27 Grid Pad 15 Manual.
3.3 The remote power button Your Grid Pad comes supplied with a remote power button. This is designed to enable anyone to turn on their device either using the built in button or a separate switch. Setup The remote power button will already be paired with your Grid Pad. To use the remote power button, remove the battery cover on the back and insert two AAA batteries. If you do not intend on using the remote power button, or need to store it for a long period, we recommend that you remove the batteries.
Using the remote power button Press the power button once to turn your Grid Pad on or wake it from sleep. In the event of a crash, press and hold the button for 5 seconds to force the Grid Pad to shut down. Note you may lose work and unsaved changes! Attaching an additional switch The remote power button has a built in 3.5mm jack. You can use this to attach a compatible switch to turn your Grid Pad on. When a switch is attached, it will act exactly like the button.
3.4 Charging your Grid Pad To charge your Grid Pad, plug the power lead into the charging port on the left side of the device. A full charge will take up to 10 hours. See section 7.2 for more information on looking after your battery. 30 Grid Pad 15 Manual.
Mounting your Grid Pad 3.5 Adjustable stand Your Grid Pad has an adjustable stand that can be folded out, to position your device on a desk or table comfortably. Pull the stand from the bottom and adjust the angle to suit you. When finished, simply push the stand back in. Using a desk, floor, or wheelchair mount Your Grid Pad is supplied with a mounting plate for both Rehadapt and Daessy, so that you can securely mount and position your device. Mounting plate 31 Grid Pad 15 Manual.
Removing the mounting plate To remove the mounting plate, lay your Grid Pad with the screen facing down on a flat surface. To prevent damage to the screen, place the device on something soft like a towel, cloth or newspaper. Use the supplied screwdriver to remove the four screws that secure the mounting plate to your Grid Pad. 32 Grid Pad 15 Manual.
Mounting your Grid Pad on a desk or floor stand With the correct mounting plate attached, you can fit the Grid Pad to your wheelchair mount, floor stand or desk stand. As you attach the device to the stand, be sure to hold the Grid Pad securely until the head of the stand is firmly docked with the mounting plate. For further instructions on positioning see the documentation provided with your stand. 33 Grid Pad 15 Manual.
3.6 Audio and speech Your Grid Pad has two main speakers, designed to make your sure your voice can be heard in any environment. The device also has a headphone port, which can be used for personal audio. This is called audio feedback and can help you navigate Grid 3 by reading out labels, words, and actions while you communicate. The audio settings in Grid 3 are found under Settings – Speech. Speaking Under Speaking you will find settings for the to the voice projected from your Grid Pad.
with Grid 3, or available to download. You can also adjust the pitch, speed, and volume of your voice. Audio feedback Under Audio feedback you can choose and adjust the voice that Grid 3 will use for audio highlights, reading out labels and giving notifications. This can be completely different from your speaking voice to help differentiate between spoken and personal audio. Windows audio settings The Windows audio settings are found in your Windows taskbar in the bottom right corner of your screen.
3.7 Using headphones and audio feedback To use headphones with your Grid Pad without disrupting your speaking voice, connect your headphones to the headphone port. Go to Settings – Speech and tap Configure under Audio feedback. Then select Grid Pad headphones from the drop-down menu under Speakers. Sending media audio through headphones To listen to media such as music and videos privately, attach your headphones as normal and tap the Speaker icon in your Windows taskbar. Then select your headphones.
Second screen 3.8 The Grid Pad’s Second screen displays the text that appears in your Grid 3 chat window. Hello everyone! It’s great to see you. You can toggle the screen on and off in your grid set’s settings page. Second screen on Second screen off The Second screen is linked to your Speak as you type settings. You can choose to display each letter or word as you type it, or wait until you’ve completed your sentence and selected ‘speak’. 37 Grid Pad 15 Manual.
3.9 Screen brightness The Grid Pad has a full HD screen that supports a range of brightness levels, so it is easy to find a setting that suits you. The brightness of the screen can be adjusted both within Grid 3 and through your Windows settings. Brightness command in Grid 3 When using Grid 3, you can adjust the brightness of the screen using the Brightness command. You can add this command to your grid sets in edit mode, when you create a cell.
Using another monitor with your Grid Pad 3.10 The HDMI socket enables you to connect your Grid Pad to a monitor, or even a projector. When you attach the device to a monitor, the default setting will mirror the screen of your Grid Pad. To adjust these settings in Windows, open the settings cog from the Start menu and go to Settings – System – Display, then scroll down to Multiple displays. Here you can change the resolution for your Grid Pad and monitor, and choose to Extend your display.
3.11 Internet and network settings Wi-Fi Your Grid Pad connects to the internet using Wi-Fi. This is accessible from your Windows taskbar. Tap the Wi-Fi icon to bring up the list of nearby wireless networks. Select your network and enter the network password if applicable. You can also choose whether you want your device to remember this connection. Tip: Windows has numerous privacy settings surrounding your internet connection.
Bluetooth 3.12 You can connect many types of Bluetooth device to your Grid Pad – from headphones and headsets to smart phones, printers, and access methods. Bluetooth is switched off by default. Open the settings cog from the Start menu and go to Settings – Devices to turn on Windows Bluetooth features. Move the tab to On and your Grid Pad will start scanning for nearby Bluetooth devices. You may need to type in a pairing code, depending on the Bluetooth device you are trying to pair.
In this section 4.1 4.2 4.3 4.4 4.5 4.6 Switch access Pointer access Touch access Keyboard and mouse access Voice activation and access Eye gaze 42 Grid Pad 15 Manual.
4 Access 43 Grid Pad 15 Manual.
4.1 Switch access Grid Pad has two 3.5mm sockets that you can use to connect a variety of switches to your Grid Pad. There are different options available to customise how you navigate Grid 3, using one or two switches. Connection To connect a switch to your Grid Pad, plug its 3.5mm jack into one of the switch sockets on your Grid Pad. (These are labelled S1 and S2 respectively). S1 S2 HDMI Once connected, open Grid 3 and go to Settings – Access – Switches.
Bluetooth switches To connect a Bluetooth switch to your Grid Pad, follow the pairing instructions provided with your switch. Make sure you have Bluetooth enabled on your Grid Pad. You can then configure the switch as normal. Switch options Activation When your switches are connected to your Grid Pad, you can decide how they act within Grid 3. You can choose between Switch scanning, Switch elimination and Switch joystick.
You can adjust the direction of scanning, the speed, and the way you want to activate cells. You can also configure highlighting options and how scanning will work with multiple switches. Switch elimination Switch elimination splits your grid into groups of cells, using two or four switches. This method focuses in on a group of cells every time you activate a switch, until you reach the cell you want. You can decide the elimination method, number of switches, highlighting colours and more.
Pointer access 4.2 Grid 3 supports many pointing devices. These access methods let you guide the mouse cursor and interact with your Grid Pad. Follow the instructions provided with your pointing device to connect it to your Grid Pad. You may need to install additional drivers and software for the device to work correctly. Pointer settings are found in Grid 3 under Settings – Access – Pointer.
4.3 Touch access The screen of your Grid Pad is fully touch accessible. You can access the touch screen settings in Grid 3 under Settings – Access – Touch. Here you select your highlighting preferences and can choose how you want to activate cells in Grid 3. Activate last item touched means that the last place you touch the screen is the part that will be selected. Activate first item touched takes the first location touch and activates once the screen is released.
Keyboard and mouse 4.4 You can connect a keyboard and mouse to your Grid Pad using either the USB ports or via Bluetooth. To use a wired device, simply plug it in to one of the USB ports found on the side of the Grid Pad. USB keyboards and mice will automatically be detected in Windows. S1 S2 HDMI To connect a Bluetooth keyboard or mouse, make sure that Bluetooth is switched on and follow the pairing instructions provided with your keyboard or mouse. 49 Grid Pad 15 Manual.
4.5 Voice activation and access You can use your voice to access Grid 3. This requires an additional microphone or headset to be connected to your Grid Pad. We recommend a USB or Bluetooth microphone or headset. Once configured, voice commands are activated by speaking the wake-up phrase “Hey Grid 3...” followed by the text on the cell you desire. Configuring voice access The settings to configure voice access are found in Settings – Access – Voice.
Eye Gaze 4.6 The Grid Pad camera unit Your Grid Pad can support eye gaze access. Attach the camera unit to your Grid Pad to access the device with a range of cameras. Tip: There is also a range of mounting plates for many eye gaze cameras. Contact Smartbox for more information. Attaching the Grid Pad camera unit The camera module attaches to the bottom of your Grid Pad. Place the Grid Pad face down on a flat surface, rasie the stand by 45 degrees, and remove the desk stand.
. Position the Grid Pad camera unit to align the screw holes with the holes on the underside of your Grid Pad. Attach the Grid Pad camera unit with the two provided screws, and tighten with the included screwdriver, making sure they are firmly fixed. Plug the camera’s USB connection into the USB 3.0 port on the right side of the Grid Pad. Do not use a USB hub or an extender cable as this may cause the camera to perform poorly.
Setting up your Grid Pad for eye gaze access It is important to have your Grid Pad set up securely for eye gaze access. Position the device between 40cm and 75cm from your eyes, using either the built-in stand or mounted on a stand that suits you. The best position may vary depending on the camera you are using. (See the Mounting your Grid Pad section of this manual for more information on mounting options). 53 Grid Pad 15 Manual.
Different eye gaze cameras have their own optimal distance. Ideally the camera should be placed so it is between 50cm and 70cm from your eyes. Use the Grid 3 eye gaze monitor window to help you find the right distance and angle. This is found in Settings – Access – Eye gaze. Some cameras have a live view option, which will give you a video feed from the camera. 54 Grid Pad 15 Manual.
Calibration Calibrating the eye gaze camera helps it focus on how your eyes move around the screen. During a calibration you will be asked to follow targets around the screen, and the camera will score how accurate you are in holding your gaze in each location. In Grid 3 open Settings – Access and select Eye gaze. Use the drop-down menu to select your camera. Choose Settings to bring up the Calibration options.
Improving your calibration Once you have completed your first calibration, you can use the Improve calibration option to focus on any problem areas. This is a good opportunity to check the position of the device, and your surroundings for any potential interference such as reflections or strong daylight. Calibrating from a grid set You can start a calibration directly from a grid set with the Calibration command. Some grid sets have this option already in the Settings grid.
the Camera. This can include smoothing, which evens out the camera’s response and make moving around the screen easier in some cases. Certain cameras support tracking one or both eyes. This can be useful if tracking both eyes causes issues. Under Activate you can decide how you want to select cells. You can choose from dwelling, blinking or pressing a switch to click. Dwell to Click Dwell to click activates a cell after you have rested your gaze on it for a set time.
Highlighting You can select the options around the highlighting of cells with eye gaze. You can also choose to show a dot that represents how your gaze appear on the screen. Computer control Under Computer control you can specify how you would like to interact with Windows. Move pointer, no click Move mouse pointer simply enables you to guide the mouse cursor around the screen without clicks.
Move pointer, dwell to click Move the mouse pointer around the screen with your gaze and a dwell will begin when still. Dwell to move and click Dwell to click lets you move the mouse around the screen with your gaze. When still, the dwell timer will appear. With this option you will not see the mouse pointer on the screen. Zoom to move and click Zoom to click enables you to focus in on a part of the screen with a slow zoom, so you can pinpoint exactly where you want to interact with the screen.
In this section 5.1 5.2 5.3 5.4 5.5 5.6 Introduction to Environment Control Transmitters Servus Environment Control grid sets Infrared controls Setting up a radio device Connecting a phone to your Grid Pad 60 Grid Pad 15 Manual.
5 Environment Control 61 Grid Pad 15 Manual.
5.1 Introduction to Environment Control Your Grid Pad can control a range of devices to give you more independence. With infrared technology your Grid Pad can learn to control your TV, set-top boxes, or other devices around your home. Your Grid Pad also includes a radio transmitter that can be used to control lights, doors, windows and more. Environment Control settings are found in Grid 3 under Settings – Environment control. 62 Grid Pad 15 Manual.
Transmitters 5.2 Your Grid Pad has two built-in transmitters. A GEWA infrared transmitter and a radio control transmitter can be found on the rear of the device. S1 S2 HDMI The infrared transmitter and its broadcast angle Changing the radio transmitter Your Grid Pad is supplied with either an EasyWave or Z-Wave transmitter. If you need to swap the transmitter, you can access the port by unscrewing the panel on the back of your device.
5.3 Servus Environment Control grid sets Grid 3 comes with two ready-made grid sets for Environment Control: Servus Environment Control and Simple Servus Environment Control. Simple Servus Environment Control Servus Environment Control Tip: More Environment Control resources are available through Online Grids. Try using voice activated devices such as Amazon Alexa to control your home. 64 Grid Pad 15 Manual.
Infrared controls 5.4 Setting up an infrared remote The Servus Environment Control grid sets are ready for variety of devices and appliances. You will need to teach your Grid Pad the correct infrared codes. Using Infrared remote files We keep a list of different IR remote codes for many home entertainment devices. Before you start setting up your devices, check the list to see if we have the relevant codes preprogrammed to save you time. These files are stored as .remote files.
Setting up an infrared remote manually To set up a remote manually, open Grid 3 and go to Settings – Environment control. Under Accessories select Add. You will see a list of accessories. Select the type you would like to configure, and you will be taken to the learning screen. Here you can name your device (useful if you will be using more than one of the same type), change the icon and most importantly, learn the actions. 66 Grid Pad 15 Manual.
Select the action you wish to learn, for example Power, then tap the Learn button on the right side of the window. The Learn infrared window will appear and you will be asked to follow the instructions on the screen. Remember to point your remote directly at the front of your Grid Pad. You will see the red receiver LED in the top left. When the IR code is received, this LED will blink once. Once complete, the action will turn green and you can test it by tapping Transmit now.
Controlling multiple accessories If you are controlling more than one of the same type of accessory, you can use auto content cells in your Environment Control grid sets. If you have a TV in the bedroom and in the living room for example, you can create two Television auto content cells to choose which TV you are sending commands to. Unique infrared commands If you have an accessory or toy with only a few functions, you can use the Infrared command to create a cell of a specific action.
Setting up a radio device 5.5 To use an EasyWave or Z-Wave radio device, you must first pair it with your Grid Pad and then configure how it behaves. In the following example we are using an EasyWave socket, however the same instructions apply for Z-Wave devices. Pairing an EasyWave socket Go to Settings – Environment control and select Transmitters. Highlight EasyWave and tap Configure. You will need to assign a button to the socket. Select one of the buttons from the menu and click Rename.
In Grid 3 highlight your newly named button and select Transmit A. On your EasyWave socket, press the button three times. This will return the device to operating mode. You can tap now Transmit A to toggle the switch on and Transmit B to switch it off. Adding the paired socket to an accessory Once your socket has been paired, you can assign it to an accessory and use it in the Servus Environment Control grid sets. In Settings – Environment control, tap Add under Accessories.
Under actions, select On and choose the name of your button from the drop-down menu (Desk fan A for example). Next select the Off action and assign this to the name of your button followed by the letter B. Tap OK to save your settings and return to the Environment control window. Your socket will now be listed under accessories and will be ready to use in your Servus Environment Control grid set. To test it, you can use the Fan grid to toggle the socket on and off. 71 Grid Pad 15 Manual.
5.6 Connecting a phone to your Grid Pad Phones supported We have tested with a wide range of smartphones, both old and new to make sure that the phone feature works as expected, however there are many different devices out there! We always recommend trying a few options to find the right phone for you before buying.
Discoverable phones will appear on the Phone screen. Tap Connect next to your phone to begin pairing. Your phone will display a notification to confirm, often with a pin code. Select ‘Confirm’ or ‘Yes’ on this to continue pairing. You may also get a couple of additional prompts and notifications on your phone while it pairs. These are to allow Grid access to various functions. Accept all of these. Once pairing is complete you will see a list of what your phone can do while it is connected to Grid.
In this section 6.1 6.2 6.3 6.4 Introducing Grid 3 Adding grid sets Useful commands to control your Grid Pad from Grid 3 Grid 3 accounts 74 Grid Pad 15 Manual.
6 Grid 3 75 Grid Pad 15 Manual.
6.1 Introducing Grid 3 Grid 3 is installed and ready to use on your Grid Pad. This complete AAC software package is designed to help you communicate and connect with the world around you. Everything in Grid 3 can be tailored to suit you and how you want to access your Grid Pad. Launching Grid 3 on Start-up Grid 3 is set to open automatically when you start your Grid Pad.
Adding grid sets 6.2 To add a grid set to your Grid Explorer (the home screen of Grid 3), tap the menu and select Add grid set. Explore the different categories to choose your grid sets. Each grid set has a description to help you find the right one for your needs. Some categories contain groups of related grid sets within a folder. Once you have selected your grid set, you will see the full description, as well as any alternative versions, with different symbol sets or access options.
Online Grids Online Grids enables you to share grid sets and download them to your Grid Pad. Selecting Online Grids from the Add Grid set window you can search and browse shared grids from Smartbox and other users. Editing grid sets Grid 3 comes with a complete set of tools designed to make editing and creating grids simple. Opening edit mode will enable you to make changes to the grid set you are currently using. You can add and remove cells, rows, columns, commands and more.
For more information on editing grid sets, see the Getting started with Grid 3 guide supplied with your Grid Pad. 79 Grid Pad 15 Manual.
6.3 Useful commands to control your Grid Pad from Grid 3 These commands can be added to cells in your grid sets to control various functions of your Grid Pad directly from Grid 3. Turn off computer Shuts down the Grid Pad including all open programs Sleep screen Switches off your Grid Pad’s screen.
Grid 3 Accounts 6.4 On the Settings - Accounts screen you can manage which accounts are connected to Grid 3. You can connect your Email, Smartbox account, Dropbox and any Remote editors who have access to your grid sets. Email Grid 3 can connect directly to Outlook, Hotmail, Gmail and Yahoo accounts with your username and password. You can also use POP3/SMTP to connect to other email providers.
In this section 7.1 7.2 7.3 7.4 Software updates Getting the most out of your battery Cleaning and storing your Grid Pad Antimicrobial finish 82 Grid Pad 15 Manual.
7 Looking after your Grid Pad 83 Grid Pad 15 Manual.
7.1 Software updates Grid 3 updates Grid 3 is frequently updated with new features and support for new access methods. If an internet connection is available, Grid 3 will automatically scan for any updates. If an update is available a notification will appear in the top right corner of Grid 3. Tap the notification icon to open Smartbox update and install the latest version of Grid 3. To turn off automatic updates, navigate to Settings – Computer and turn off the Check for updates toggle.
Windows updates Windows update settings are found under Settings – Update & security from your Start menu. On this screen you will see the status of any pending updates. You can choose to switch off automatic updates. Note that this does not stop Microsoft delivering security updates. Microsoft will roll out larger Windows updates roughly once a year. At Smartbox we will test these internally before we advise when the update is ready for Grid Pad. 85 Grid Pad 15 Manual.
7.2 Getting the most out of your battery Grid Pad has a large battery, designed to last all day. Estimated battery life We stress test our batteries in a range of situations, from conservative to intensive usage. For more information on how we test our batteries visit: thinksmartbox.com/battery-life Your Grid Pad will last for approximately 14 hours, or 9 hours when using eye gaze as your access method.
again using your chosen access method. Once activated, the Sleep screen command will power down the screen, without shutting the device down entirely. To reactivate the screen, you will need to activate your access method again. If you are using eye gaze, gazing at the centre of the screen will reawaken your device. You can customise your Sleep screen settings by going to Settings – Computer.
7.3 Cleaning and storing your Grid Pad Cleaning your device The front glass of your Grid Pad can be cleaned using a microfibre cloth. Your Grid Pad should be cleaned regularly with an antibacterial wipe. You can also use alcohol-based wipes to clean both the screen and the outer case of the Grid Pad. Do not use spray cleaning fluid, gel, or polish directly onto your Grid Pad, or immerse the device in water. Storing your Grid Pad When not in use, your Grid Pad should be stored safely.
Antimicrobial finish 7.4 The antimicrobial casing on Grid Pad 15 helps to prevent the growth of many common bacteria and fungi on your device. This technology is embedded in the casing and cannot be wiped off when you clean your device. 89 Grid Pad 15 Manual.
In this section 8.1 8.2 8.3 8.4 8.5 8.6 8.7 Smartbox support Grid Pad specification Device specification Symbol explanation Safety notices Statement of compliance Battery warnings 90 Grid Pad 15 Manual.
8 Appendices 91 Grid Pad 15 Manual.
8.1 Smartbox support Online support The Smartbox team is here to help you make the most of your Grid Pad and Grid 3. You can raise a support ticket over email, use our online chat box or search our knowledge base of support articles. thinksmartbox.com/smart-support Online Chat Online chat support is available from our website. Opening hours are listed in the chat window. Tip: You can also access our Online Chat directly from your Windows Start menu.
Other support You can reach our UK support team between 9am – 5:30pm (5pm Friday) by phone: +44 (0) 1684 578868 If your Grid Pad was supplied outside of the UK, please contact your local Smartbox Partner. You can find our list of international partners at: thinksmartbox.com/where-to-buy Facebook Community Our Facebook Community is a great way to get in touch and keep up with the latest news.
8.2 Grid Pad specification Device Processor: Intel Core i5-7Y54, 4MB cache, up to 3.20GHz RAM: 8GB DDR3 Hard disk drive: SSD SATA III, 256GB Operating system: Windows 10 Pro Display: 15.6 inch 1920 x 1080 with anti glare Second screen: 4.6 inch 800 x 300 Ports 2 x 3.5mm switch ports 3.5mm Headphone / microphone combo port USB 2.0 port USB 3.
Connectivity Dual band wireless AC 8265 Bluetooth 4.2 LE Other information Front camera: 2 mp Rear camera: 5 mp Battery life: 14 hours Battery life with eye gaze: 9 hours Charge time: 10 hours Dimensions: 524 x 259 x 42 mm Weight: 3 Kg Eye gaze Optional Grid Pad Eye Gaze Camera (sold separately) 95 Grid Pad 15 Manual.
8.3 Device specification Grid Pad is a communication aid designed for people with disabilities who cannot speak or have complex access needs.
Symbol explanation Symbol 8.4 Meaning Headphone port High definition media input port Charging port Switch port 1 Switch port 2 Conformity European symbol to declare conformity with EU legislation. Federal communications commission symbol to declare conformity with US legislation. Waste electrical and electronic equipment symbol to indicate you should dispose of this equipment in accordance with local regulations.
8.5 Safety notices Grid Pad 15 has been tested as a Class 1 medical device. Specifications and standards have been listed in the Compliance section of this manual. Please consider these safety warnings to ensure safe operation of your Grid Pad. Application Intended Use • • • It is used as a voice output communication aid (VOCA). It is used to control a Windows computer It is used to operate external devices via environmental control (EC).
computer control, environmental control and non-face-to-face communication e.g. including but not limited to individuals with: • • Spinal cord injury Degenerative neuromuscular disease (e.g. muscular dystrophy, spinal muscular atrophy) Intended environment It can be used in a variety of settings in which the individual is likely to wish to utilise it for the above intended use.
communication and/or access difficulties will rely heavily on a VOCA (in this instance Grid Pad) to communicate given the significant enhancement to expressive communication that a VOCA often brings. Although designed and manufactured to be extremely robust and reliable, it is possible to lose function due to power loss or other technical issues. For this reason, it should not; • • • • • be used as a life supporting device. be relied upon for well-being.
Avoiding hearing damage Using headphones and speakers at high volume can cause permanent hearing loss. Always keep the volume of your device at a safe level. Durability Your Grid Pad is tough and rugged but must be handled with care when moving around. It has been drop tested to one metre. Please note this does not include accessories. Water and liquids The back of your device is not protected. Do not get water or liquids on the back of the device, especially in the ports or vents.
Conditions for Safe Contact - Temperature Accessible part Maximum Temperature while Device is in use (ambient temperature 40°C) Metal accessible part Plastic accessible part Screen 50.1 46.1 44.9 Touching the surface of the device with broken skin may aggravate a wound. Infants or high-risk groups should not touch the surface of the device if there is a chance of burning the skin. Power supply and batteries Your Grid Pad contains a rechargeable lithium ion battery.
Only charge your Grid Pad with the supplied power lead. Using unofficial power supplies may cause severe damage to your Grid Pad and cause fire. If your Grid Pad’s power lead is lost or damaged, contact your supplier. When your Grid Pad’s battery is depleted, and the device is not connected to a power source, the device will automatically shut down to avoid damaging the battery and hardware.
There are strict regulations for lithium ion batteries on airplanes. Rules vary between airlines, so it is recommended to contact your airline before you travel. Temperature Do not block the vents. Ensure that you shut down your device before storing or placing into a bag. If used in hot temperatures or direct sunlight, your Grid Pad may reach temperatures that can trigger an automatic shutdown. This is a safety feature to prevent lasting damage to the device.
must be compliant to the IEC standard 60601-1 or 60950-1/623681. Other safety If damaged, small parts may detach from your Grid Pad. These can present a choking hazard. Young children and people with cognitive disabilities should be supervised when using the device. They should also be supervised when unpacking the device as packaging can present a choking hazard. Grid Pad is not sterile. Do not operate with open wounds, or whilst undergoing invasive medical treatments.
waste. Your Grid Pad should be disposed of in accordance with local regulations for the disposal of electrical and electronic equipment. Warranty Your Grid Pad is covered under the standard 2 year warranty from the time of purchase. Repairs and Maintenance Your Grid Pad is not a user serviceable device. If your device requires a repair, please contact your local dealer.
remote power button for 5+ seconds to hard shutdown. Press it again to turn it back on. If this does not fix the problem, contact support at: thinksmartbox.com/smart-support Please have your serial number ready. This can be found under the stand on your device. 107 Grid Pad 15 Manual.
8.6 Statement of compliance EU / CE Statement Hereby, Smartbox Assistive Technology Ltd. declares that this radio equipment complies with Directive 2014/53/EU. The frequencies used by the wireless networking feature of this product are the 2.4 GHz range. The full text of the EU declaration of conformity is available here: thinksmartbox.
EN ISO 14971:2012 Medical devices - Application of risk management to medical devices EN 61000-3-3:2013 Electromagnetic compatibility (EMC) - Part 3-3: Limits - Limitation of voltage changes, voltage fluctuations and flicker in public lowvoltage supply systems, for equipment with rated current <= 16 A per phase and not subject to conditional connection EN 50581:2012 Technical documentation for the assessment of electrical and electronic products with respect to the restriction of hazardous substances WEEE D
subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For use in North America NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
RF warning for Portable device: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The mobile device is designed to meet the requirements for exposure to radio waves established by the Federal Communications Commission (USA).
gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotopically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This device complies with Industry Canada licence-exempt RSS standard(s).
Development Canada’s. These requirements set a SAR limit of 1.6 W/kg averaged over one gram of tissue. The highest SAR value reported under this standard during product certification for use when properly worn on the body is 0.659 W/kg. Le dispositif est conçu pour répondre aux exigences de l’exposition aux ondes radio créée par la science et l’innovation, développement économique Canada. Ces exigences limite de sar de 1.6 W / kg en moyenne pour un gramme de tissu.
8.7 Battery warnings Do not dismantle, open or shred the battery. Do not expose the batteries to heat or fire, and avoid storage in direct sunlight. Do not short-circuit the battery. Do not store the battery haphazardly in a box or drawer where it may be short-circuited by other metal objects. Do not subject the battery to mechanical shock. In the event of a battery leaking, do not allow the liquid to come in to contact with the skin or eyes.
Wipe the battery with a clean dry cloth if it becomes dirty. Do not leave a battery on prolonged charge when not in use. After extended periods of storage, it may be necessary to charge and discharge the battery several times to obtain maximum performance. Retain the original product literature for future reference. Only use the battery in the application for which it was intended. Dispose of the battery according to local regulations. 115 Grid Pad 15 Manual.
Grid Pad 15 Manual.
Grid Pad 15 Manual.
thinksmartbox.com Grid Pad 15 - Manual - UK - B Grid Pad 15 Manual.
