Users Manual Part 2

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feel odd or nauseous when in front of your Grid Pad, particularly
if you are using it with an eye gaze camera, move away from the
device and consult a medical professional.
Warranty
Your Grid Pad is covered under the standard 2 year warranty
from the time of purchase.
Repairs and Maintenance
Your Grid Pad is not a user serviceable device. If your device
requires a repair, please contact your local dealer.
Troubleshooting and Customer Support
In most cases, restarting your device will cure any problems. To
restart your device, Select Start and then select Power - Shut
down. If your device has crashed, hold down the power button
or remote power button for 5+ seconds to hard shutdown. Press
it again to turn it back on.
If this does not fix the problem, contact support at:
thinksmartbox.com/smart-support
Please have your serial number ready. This can be found under
the stand on your device.
Incidents
If a serious incident occurs in relation to the device, please
report to Smartbox ([e-mail]) and the