Warranty

9
How to use
STOP
- Press the Stop button when
you want to stop the function.
POSTERIOR / OSCILLATE
- Press the Posterior/Oscillate
button to wash.
- Press the button again during
using the operation and it will
oscillate.
- Press the button again and
Oscillation will stop.
FEMININE / OSCILLATE
- Press the Feminine/Oscillate
button to wash.
- Press the button again during
using this opeation and it will
oscillate
- Press the button again and
Oscillation will stop.
TURBO
- Press the Turbo button to wash
- It starts from the highest water
pressure.
MASSAGE
- Press the Massage button during
Posterior or Feminine wash. The water
pressure will pulsate from strong to soft.
- Press the button again then the
Massage function will stops.
WATER PRESSURE
- 5 levels of water pressure
NOZZLE POSITION
- Control the nozzle position
forward or backward.
SEAT TEMPERATURE
WATER TEMPERATURE
- 5 levels of Water Temperature
and Seat Temperature.
ENERGY SAVING
- It cuts off the power of heated
water and heated seat.
It minimizes the use of power.
NOZZLE CLEANING
- Press the button then the nozzle
extends out for cleaning.
- Press the button again then the
nozzle will return to original position.
CHILD mode
- LED displays the setting condition.
- User can use Posterior, Feminine,
Dry without seat occupied.
ON / OFF
- Press the button to power ON or
OFF
Item
Specifications
Description
Model
Power rating
Ambient temperature
Water supply
Water pressure
Wash
Posterior wash
Feminine wash
Heater capacity
Tank capacity
Water temperature
Safety device
Heater capacity
Power cord length
Product dimension
Product weight
SB-100C
AC120V 60Hz 864W
32~104 F
Direct water connection
14.2~106.6 Psi
Max 0.18 gal
Max 0.21 gal
800W
0.15 gal
Room temp - 104 F
Thermal Fuse, Thermostat,Water Level Sensor
Heated seat
Seat temperature
Safety device
55W
Room temp - 104 F
Thermal Fuse
3.9 ft
18.7 in x 20.9 in x 5.4 in
9.9 lbs
13
Solution
Possible Causes
The seat
does not
warm up.
The seat temperature is
set to OFF or set to a low level.
The bidet seat is in energy
saving mode.
The seat temperature is set lower.
Press the Energy Saving again.
Adjust the seat temperature
to a higher level.
Solution
Possible Causes
The posterior
wash works
without sitting
on the seat.
Isn’t the seat wet or occupied
by wet towel?
Wipe water out.
Remove the wet towel.
Heated seat
Seat sensor
Energy Saving
Solution
Possible Causes
Energy Saving
is not working.
The unit is unplugged.
The power is out.
Reset the setting by pressing
the energy saving button.
Self diagnosis
Water supply stops or
water level sensor faulty
Water temperature sensor
disconnected
Water temperature sensor
short circuit
Seat temperature sensor
disconnected
Seat temperature sensor
short circuit
3rd level
LED blinks
5th level
LED blinks
4th level
LED blinks
2nd level
LED blinks
1st level
LED blinks
Water doesn’t spray, warm
water not spray
Warm water doesn’t spray
All wash functions don’t
work
Seat not heated
Seat not heated
12
Troubleshooting
When you think the product is having an issue, please refer to the following for these solutions.
Power supply
Issue
Solution
Possible Causes
The unit is
not working
The operation lights on the simple
panel on the main body is off.
The power is out or the circuit
breaker is off.
Wait until the power is restored
or turn on the circuit breaker.
Posterior wash, Feminine wash, Turbo wash functions
Issue
Solution
Possible Causes
Water pressure
is weak
Water is cold
Water spray stops
during use.
The water pressure is set
to a low level.
Adjust the water pressure to a
higher level.
The strainer is clogged.
The temperature is set to a
low level or it is turned off.
It’s in Energy Saving mode.
The washing stops 90 seconds after pressing
the Posterior, Feminine and Turbo buttons.
Seat sensor is not activated.
Clean the strainer.
Adjust the water temperature
to a higher level.
The water temperture is set lower.
Press the Energy Saving button
again.
Press the Posterior, Feminine, or
Turbo button one more time.
Check the position of the seat
sensor on page 5.
11
Maintenance
Use ENERGY SAVING
- Press the Energy Saving button to save energy while it’s not in use.
- Press the button once(general saving mode) then the LED (green) light will turn ON. It will
maintain the preset temperature for 30 minutes. After standing up, the water heater will
turn OFF, the seat temperature will be at 86 F. (Heated water & Heated seat will be OFF
- Press the button twice(strong saving mode) then LED (red) light will turn ON and the heated
water & heated seat will be OFF.
- To stop the Energy Saving function, press the button to turn the LED off.
When the user sits down in this mode, the seat sensor will turn ON, the water
heater and seat heater will start working automatically up to the preset temperature.
(lt will takes 5 minutes to reach the preset temperature.)
- When the user stands up, the seat sensor will turn OFF, the water heater and seat heater
will automatically return to Energy Saving mode.
- Washing functions will work while in Energy Saving mode.
Nozzle Cleaning
Use a soft cloth or toothbrush to clean the nozzle.
Do not use Abrasives, Volatile detergent, or
Acid/Alkaline containing det
ergent. It may cause
breakage or the plastic to deteriorate.
Nozzle Cleaning (Automatic)
When the seat sensor is not activated, press the
Nozzle Cleaning button on the control panel then
the nozzle will extend and self-clean for 2 minutes.
Nozzle Cleaning (Manual)
- Press the Nozzle Cleaning button for 3 seconds.
- Nozzle extends out for 2 minutes.
- Clean the nozzle using toothbrush.
- Wipe the nozzle with soft cloth or brush.
Do not pull out or push the nozzle forcibly.
Nozzle cleaning function does not work when seat is occupied.
Nozzle cleaning function does not work in Child mode.
10
Plug the power plug into the
outlet.
Turbo wash
Max 0.19 gal
- ON (instantly)
- OFF (will take more than 3 seconds)
General Limited Warranty Covered Hitrons Solutions Inc will warrant to the original retail byuer only, whic
falls in normal user and within the applicable periods bel
specied
ow. Hitrons Solutions Inc
replacements will
be warranted to the original purchaser of the products only.
The Parts Warranty If the parts fail within Twelve(12)months after original purchase from authorized retaile
following the installation manual and normal operation, Hitrons Solutions Inc will furnish replacement part(s)
after warranty registration.
Hitrons Solutions Inc.
Limited Warranty
1. Defects and/or malfunctions from failure to properly install, operate and/or maimaintain the unit in
accordance with the installation manual.
2. Damage from abuse, re, ood, freeze, and any other acts of nature.
3. Damage resulting from unauthorized alterations, attachments and/or repairs.
4. If the product was not installed properly.
5. Damage to the unit by animals, mice or insects.
6. Damage caused by excess moisture or from water clogging the bathroom or restroom.
7. Damage from not being installed in accordance with all applicable local codes, ordinances and
good trade practices.
8. Color fading due to use in wrong environment.
9. Damage from chemicals.
10. The warranty will not be covered without providing the date of purchase with original receipt
.
This Warranty does not cover the following
in 24 hours)
Issue
Issue
Issue
14
Symptom
Issue
Indication
(LED light on Temperature control)
MemoMemo
STOP
POSTERIOR
/OSCILLATE
FEMININE
/OSCILLATE
TURBO
NOZZLE
POSITION
WATER PRESSURE
MASSAGE
SEAT
TEMP
WATER
TEMP
NOZZLE
CLEANING
CHILD
ON/OFF
ENERGY
SAVING