Product Information

24 SmartAC.com Hardware Kit - Product Information
SmartAC.com, Inc. Privacy Policy
Updated March 2020
Privacy Policy
SmartAC.com, Inc. (“SmartAC”) was built with the privacy of your data in mind. Keeping your
data secure is paramount to how we operate. We believe in keeping your data condential.
We use best-in-class practices and technology to keep it private and secure. Our Privacy
Policy lays out what data we collect, how we use it, and what your rights are. If you have any
questions, please let us know at [e-mail].
Terms not dened herein are dened in the SmartAC Terms & Conditions accessible at help.
smartAC.com.
Information Collected
Usage Data
Product Data. Our sensors collect data about the air conditioning (“AC”) and heating
systems they are installed on. Our sensors use the data to discern when the systems are in
use as well as other key operating characteristics of the AC or heating systems including
but not limited to health monitoring, fault detection, etc. Some or all of this data is sent to
our servers for continuous improvement and alerts and may, at our discretion, be sent back
to you, the customer or designated service providers.
Application Data. Our devices and applications collect various information at setup time,
and during normal operation. Such information includes but is not limited to: weather data,
location data, application usage information (to improve application and services), and
crash and error reporting.
Information needed for Purchase. If you have purchased our product(s) through our website,
www.smartAC.com (the “Site”), we collect information about the purchase and delivery of
your order. This may include items such as: your email, login credentials, address, billing
and shipping address, and your phone number. Credit card information is not collected by
SmartAC and is processed by a third party payment processor.
Website Data. SmartAC collects information when you visit the Site. We collect information
provided to us such as name, email, and any other information you submit when you
visit our Site. Some additional information is automatically collected to help improve our
services, to identify what pages are accessed most frequently and to make our Site more
user friendly. This information includes but is not limited to: your Internet Protocol address,
access time, browser type, language used, and computer operating system. We also collect
usage behavior of our website for improvement. An archive of these website log les and
associated analysis and reports are retained indenitely by SmartAC as a way of measuring
patterns of website trafc over the years and in order to facilitate future planning.
Cookies. We may automatically collect information using “cookies.” Cookies are small
data les stored on your hard drive by a website. Cookies help us improve our Site and
your experience. We may also use cookies to gauge site usage, conduct research and
diagnostics to improve the content we provide you, our products and services, to help us
analyze general web trafc, and to improve our campaign effectiveness.
Web Beacons. We may collect information using Web beacons. Web beacons are electronic
images that may be used via the SmartAC service or in our emails. We use Web beacons to
deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an
email has been opened and acted upon.
Third Party Applications
We may link to certain third party websites and applications, such as: Facebook, Instagram,
Twitter, Pinterest, YouTube, SnapChat, LinkedIn, and others. In those circumstances, your
use of the Site will be subject to this Privacy Policy and our Terms & Conditions, whether