Product Information

29Version 01. SMACGI-D05-A1
or loss of programs, data or other information contained on the media or any part of the
Hardware serviced, nor to any accessories, parts or external devices installed by Customer.
Hardware or a replacement product will be returned to Customer congured as when
originally purchased, subject to applicable updates.
Refund Policy and Product Return. On a case-by-case basis, SmartAC reserves the right to
authorize a full refund of any Hardware purchase made where a refund is requested within
thirty (30) days of the Delivery Date. In such cases where a refund is approved, End User
will return the Hardware to the SmartAC distributor or reseller which ordered the product or
directly to SmartAC if the End User made such order itself. If the Hardware was ordered by a
distributor or reseller, such distributor or reseller will coordinate with SmartAC for the return
of the Hardware. In either case, Customer is responsible for shipping and insurance charges
and any damage to the Hardware which takes place en route to SmartAC. SmartAC reserves
the right to charge a nominal re-stock fee for any such returns.
Not For Sale or Resale. The Hardware is provided as part of a subscription service and may
not be purchased for sale or resale purposes by Customer.
High Risk Uses. Customer will not knowingly use the Hardware for usage in connection
with any high risk or strict liability activity (including, without limitation, air travel, space
travel, reghting, police operations, vehicle operations, power plant operations or power
generation applications, transport management systems, military operations, rescue
operations, hospital and medical operations or the like) whereby such usage could cause or
contribute to damage to property or injury to persons.
Hardware Disposal/Recycling. SmartAC may recycle the Hardware following its use, upon
request. Any disposal or recycling of the Hardware must be done in accordance with local
government directives.
Export. Customer must comply with all export laws and restrictions and regulations of (i) the
United States Department of Commerce (see www.bis.doc.gov/licensing/exportingbasics.
htm), the United States Department of Treasury Ofce of Foreign Assets Control, or other
United States or agencies or authorities, and (ii) of the country or countries in which
Customer resides, is doing business in, is exporting to or alike. Furthermore, Customer
will not export, or allow the export or re-export of the Hardware in violation of any such
restrictions, laws or regulations. Additionally, Customer agrees to comply with the above
and represents and warrants that it is not located in, under the control of, nor a resident of
any restricted country.
Questions
If you have any questions about this Policy or to access personal information we may have
of yours, please contact us at [e-mail].
or by writing to:
Privacy Ofcer
SmartAC.com, Inc.
5302 Egbert St.
Houston, TX 77007
USA