User`s guide

Chapter 8: Troubleshooting
This chapter includes troubleshooting information for your SMARTDocumentCamera.
Document camera issues
Use the following table to troubleshoot issues with your document camera.
N O T E
These procedures vary depending on your version of Windows operating system and your system
preferences.
Issue Solution
The power light turns orange
in standby mode.
Press the power button again to turn it on. The power light
turns green.
No camera image displays
(Camera mode).
l Ensure your document camera is turned on.
l Check all cable connections.
l
Check the TV/VGA switch on the right-side connection panel of
your document camera and set it to the type of display device
you have.
l Reset the output resolution to 1024×768 by using a pen tip or
other small object to press the resolution reset button on the
bottom of the document camera.
No computer image
displays
(Computer Pass-Through
mode)
l Ensure your document camera is turned on.
l Check all cable connections.
l
Check the cable connections from the computer VGA output to
the VGA input of your document camera.
l Ensure your document camera is in Computer Pass-Through
mode.
l On the some laptop computers, you can press FN+F5
repeatedly to toggle between display modes and the computer
image on the presentation screen.
Chapter 8
75