Viewing Accounts This is the screen where you can view all active accounts. If you wish to see inactive accounts, uncheck the “Active Accounts Only”. Selecting Accounts To choose an account click the blue account name. Account Dashboard Once on the selected account dashboard you will see the detailed account information: Name Address Active devices Total visits for the calendar year Date of last visit Under the detailed account information you will see a number of graphs.
Account Location This section is a map of where the account is located. The information for this will be pulled from Google Maps using the address inputted as the account’s address. Service History This section provides the detailed information of the service history of the account. For each service visit it will show the day/time it was serviced, the technician, the duration of the service, how many devices were serviced, the event totals for all devices and any notes recorded during the service visit.
Creating Users On the homepage of your portal click “Users” across the top of the screen. On the right-hand side of the screen click the red “NEW USER” icon. Input user information including: personal info, contact info, access level & branch access options. Click the blue “CREATE NEW USER” icon. Your new user will now appear on your “Manage Users” list. Viewing Users This view will show you a list of all active and inactive users. If you wish to see pending users, check the box next to “Pending Users”.
Editing Users Once you’re on the user dashboard in the upper right-hand corner click the blue “Edit User Details” icon. Make any changes that are needed. Click the blue “SAVE CHANGES” icon on the bottom right-hand corner of the page. Disabling Users On the homepage of your portal click “Users” across the top of the screen. This will show you a list of all active and inactive users. To deactivate a user click the red “DEACTIVATE” icon under the actions column.
Viewing Devices On the homepage of your portal click “Accounts” across the top of the screen. To choose an account click the blue account name. Scroll down to the bottom of the page to the section labeled “Device List”. This will be the listing of all active devices deployed at the account. Selecting Devices To choose a device click the blue device name. This will bring you to the device dashboard.
Disabling Devices On the homepage of your portal click “Accounts” across the top of the screen. To choose an account click the blue account name. Scroll down to the bottom of the page to the section labeled “Device List”. This will be the listing of all active devices deployed at the account. To choose a device click the blue device name. This will bring you to the device dashboard. Click the red “DISABLE DEVICE” icon in the upper right-hand corner.
Account Historical Report On the homepage of your portal click “Reports” across the top of the screen. This will show you both report options. Click “Account Historical Report”. This will bring you to the report filter page. Under account double click the account name. This will bring up a listing of all available accounts. Click the account you would like to view. Click the blue “FILTER” icon on the right-hand side. This will bring up a listing of the account devices.
Tech Support / Customer Service If you have an issue and need tech support or would like to provide feedback, there is an option within the online portal. In the upper right-hand corner click “Support/Feedback”. A screen will appear that will already have the name filled in with the person who is logged into their portal account. If the name needs to be changed you are able to type over it. The “Reply To” section will auto-populate as well with the email address of the user that is logged into the portal.
Smartphone App
Getting the App For iOS: Tap the App Store. In the search field type in “Bell Sensing”. Next to the Bell Sensing App tap “Get”. After it finishes installing tap “Open”. For android: Tap on the Play Store. In the search field type in “Bell Sensing”. Tap the Bell Sensing App. Tap Install. After it finishes installing tap “Open”. Login To login, tap the Bell Sensing App. Fill in your “Username” and “Password”. Tap “Log in”.
Account Manager Once you have logged into the Bell Sensing App you will be at your app dashboard. This is where you will find the account you would like to look at or service. Tap “Account Manager”. Account Listings Within the “Account Manager” there is an “Account List”. This is the screen where you can add accounts, delete accounts, view accounts or start an account service visit. To add an account tap the blue plus sign in the bottom right-hand corner.
Starting a Service On the “Account List” screen the right-hand side, next to the account name, is a “START” icon. To start a service visit, tap the “START” icon. Account Dashboard Once you have tapped the “START” icon it will bring you to the dashboard for that account. This is the home screen for your service visit, also known as the account dashboard.
Adding Device(s) to Account To add devices to the account tap “Add Device”. At this screen you can either manually type in the serial number from the device or you can tap the camera icon. If you tap the camera icon you will then scan the QR code that is on the device. It will automatically take you back to the “Add the device” screen and will fill in the serial number for you. Tap the blue arrow in the bottom right-hand corner. This will pair the device with the app and will only take a few seconds.
Removing Device(s) at Account To remove a device tap “Remove Device”. At this screen you can either manually type in the serial number from the device or you can tap the camera icon. If you tap the camera icon you will then scan the QR code that is on the device. It will automatically take you back to the “Remove Device” screen and will fill in the serial number for you. Tap the blue arrow in the bottom right-hand corner. The “Confirm Device Removal” screen will pop up. Tap “Continue”.
Viewing Devices at Account On the account dashboard tap the “Device List” icon or the “Devices Found” icon to view all devices currently deployed at the account. Viewable Device Filter Once you have tapped the “Device List” icon and are viewing the listing of devices there is an option to filter what you are viewing. Tap the “Filter” icon in the upper right-hand corner. The first option you have is to filter to only viewable devices.
140? App Icons When in the “Device List” view there are a few different icons you will see. The first type of icon you may see is a grayed out hollow circle. This indicates a device that has not been discovered by the app. The next type of icon you may see are colored hollow circles. This means the devices are within the “discoverable” range of the app.
Servicing an EVO® Express® IQ™ Tray or EVO® Ambush® IQ™ Tray: In order to service an IQ™ tray and receive the information from the sensor, you will need to be inside the range to download the data. That range is typically within 10-20 feet of the device. While in the device list screen, you will see circles for each device. When the hollow circle fills in to become a fully colored circle, you have reached the “downloadable” range.
Servicing an EVO® Express® IQ™ Tray or EVO® Ambush® IQ™ Tray: In order to service an IQ™ tray and receive the information from the sensor, you will need to be inside the range to download the data. That range is typically within 10-20 feet of the device. While in the device list screen, you will see circles for each device. When the hollow circle fills in to become a fully colored circle, you have reached the “downloadable” range.
Servicing a Trapper® 24/7 Multiple Catch IQ™ trap: In order to service a Trapper® 24/7 IQ™ trap and receive the information from the sensor, you will need to be inside the range to download the data. That range is typically within 10-20 feet of the device. While in the device list screen, you will see circles for each device. When the hollow circle fills in to become a fully colored circle, you have reached the “downloadable” range.
Getting Back to the Dashboard If at any point you are on a different screen and you need to get back to the account dashboard, tap the menu icon in the upper left-hand corner. A list view will show and at the very top you can tap “Dashboard”. Viewing Active Account If at any point you happen to hit “Account Manager” during your service visit the app will show you what account is currently active. It will have a blue “ACTIVE” icon to the right of the account name.
Navigating to the Portal If you have been granted access and would like to view your online portal while onsite, you can navigate to it directly from your app. Tap the menu icon in the upper left-hand corner then tap “Visit Web Portal”. Tech Support / Customer Service If you have an issue and need tech support, there is an option for that within the app. Tap the menu icon in the upper left-hand corner and tap “Help”. From the drop-down menu choose the best option indicating why you are reaching out.
US FCC Regulatory Statements Express IQ – FCC ID: 2ASYW-B01001H Ambush IQ – FCC ID: 2ASYW-B01001I 24/7 IQ – FCC ID: 2ASYW-B01001J T-Rex IQ - FCC ID: 2ASYW-B01001K Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.