User Manual

Bell Sensing Technologies Training Manual | 23
Input account information: choose branch, account name, address,
client contact info, account specifications, visit proof, reporting
emails and upload a floor plan if you would like.
CREATING ACCOUNTS, CONTINUED
PROOF OF SERVICE:
Under the proof of service section, you will have the option of choosing
“Serviced” or “Viewable” for devices with and without events.
- “Serviced” means that during the onsite service visit you have to
physically tap on the circle within the app to download the information
from the sensor in order to have the device shown as serviced.
- “Viewable” means that if the device comes within the ‘viewable’ range
of the app (typically 30-100 feet) during your onsite visit, it will show
the device as serviced.
- The default setting will be: devices with events “Serviced” and devices
without events “Viewable”. You can change these settings at any time.
REPORTING EMAILS:
Under the reporting emails section, you have the option to add an email address
of anyone you would like to automatically receive the service report email once
the onsite service visit is completed. You can add and remove email addresses
using this feature at any time.
CUSTOMIZE SERVICE REPORT:
Under the customize service report section, you have the option to choose what
information you would like included on your service report. The default is for
all categories to be checked. Uncheck the box to the left of the item you do not
wanted included on your service report.
BELL SENSING PORTAL