User manual
Table Of Contents
- Contents
- Important information
- Chapter 1: About your interactive whiteboard system
- Chapter 2: Installing your interactive whiteboard system
- Chapter 3: Using your interactive whiteboard system
- Appendix 4: Integrating other devices
- Chapter 5: Maintaining your interactive whiteboard system
- Chapter 6: Troubleshooting your interactive whiteboard system
- Before you start
- Determining your interactive whiteboard system’s status
- Resolving interactive whiteboard issues
- Resolving projector issues
- Resolving ECP issues
- Accessing the service menu
- Transporting your interactive whiteboard system
- Appendix A: Remotely managing your system through a network interface
- Appendix B: Remotely managing your system through an RS-232 serial interface
- Connecting your room control system to the ECP
- Projector programming commands
- Appendix C: Remote control code definitions
- Appendix D: Hardware environmental compliance
- Index

C H A P T E R 6
Troubleshooting your interactive whiteboard system
45 smarttech.com/kb/170401
Locating serial numbers
The SMARTBoard 800 series interactive whiteboard serial number is located on the lower-right edge
of your interactive whiteboard’s frame. For more information, see the SMARTBoard 800 series
interactive whiteboard user’s guide (smarttech.com/kb/144817).
The SMARTUF70 or SMARTUF70w projector serial number is located on the top of the projector.
T I P
You can also access the projector’s serial number through the on-screen menu. For more
information, see Adjusting projector settings on page 14.
The ECP has its own serial number, which is different from the interactive whiteboard serial number.
The ECP serial number is located on the bottom of the ECP.
For the locations of serial numbers on other components and accessories, see
smarttech.com/support.










