User's Manual
Table Of Contents
- Product Registration
- Important Information
- Contents
- About Your SMART Board 600 or SBD600 Series Interactive Whiteboard
- In This Chapter
- Features
- How Does Your SMART Board Interactive Whiteboard Work?
- Included Accessories
- Optional Accessories
- Serial RS-232 Expansion Module
- The serial expansion module connects to the controller module on the back of your interactive whiteboard.
- Wireless Bluetooth Connection
- SystemOn Expansion Module
- USB Audio System
- Active USB Extension Cables
- Projector Wall-Mount (Models 680 and SBD680 only)
- SMART Board Interactive Whiteboard Floor Stand (Models 640, 660, 680 and SBD680 only)
- SMART Board Interactive Whiteboard Table Stand
- Installing and Securing Your SMART Board Interactive Whiteboard
- In This Chapter
- Environmental Requirements
- Mounting Your SMART Board 660, 680 or SBD680 Interactive Whiteboard on a Floor Stand
- Wall-Mounting Your SMART Board Interactive Whiteboard
- Securing the Pen Tray and Interactive Whiteboard
- Removing the Pen Tray
- Connecting Your Interactive Whiteboard to Your Computer
- In This Chapter
- Overview
- System Power Safety and Precautions
- Connecting with a USB Cable
- Installing SMART Product Drivers
- Connecting Using the Optional RS-232 Serial Expansion Module
- Connecting with the Wireless Bluetooth Connection Option
- Configuring Your Computer Settings
- Orienting Your Interactive Whiteboard
- Connecting a Guest Laptop
- Connecting Multiple Interactive Products
- Using and Maintaining Your SMART Board Interactive Whiteboard
- Troubleshooting Your SMART Board Interactive Whiteboard
- In This Chapter
- Adjusting the Projected Image
- Resetting Your Interactive Whiteboard
- Troubleshooting Using the Ready Light
- Flowchart 1: Getting Started
- Flowchart 2: Ready Light Off
- Flowchart 3: Ready Light Red
- Things to try first:
- • Disconnect and then reconnect the USB cable at both ends to reset your interactive whiteboard and reestablish the link.
- • If the Ready light changes from green to red while your computer is running, the computer might become unresponsive. Restart your computer.
- • An alternating red/green light might indicate that your computer is running too many other applications or doesn’t meet minimum specifications. Reduce the load on your computer by closing unnecessary applications, or replace it with a more powe...
- Things to try first:
- Flowchart 4: Ready Light Flashing Green
- Flowchart 5: Ready Light Steady Green
- A steady green Ready light indicates that the controller is operating normally. If the pen tray failed or isn’t communicating with the controller, your interactive whiteboard will still operate in mouse mode. When you reset your interactive whitebo...
- Troubleshooting Tips
- Where to Find More Information
- Contacting SMART Technical Support
- Hardware Environmental Compliance
- Customer Support
- Index
65 | TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD
The pointer snaps back to
one location when you lift
the pen or your finger from
the screen.
The resistive surfaces are
in constant contact at the
location to which the
pointer returns. An object
that hits or presses on the
front sheet, leaving a
permanent depression,
can cause this issue.
Gently pull the front sheet
away from the back sheet
using a piece of tape or a
small suction cup. If the
problem goes away while
you pull but returns when
you release the tape or
suction cup, you might
have to return your
interactive whiteboard for
repair.
The pointer moves
erratically or gaps appear
when you draw with the
pen.
The USB power from your
laptop, computer or USB
extender is too low to
power your interactive
whiteboard.
Substitute another
computer.
OR
Eliminate or substitute the
USB extender.
OR
Install a powered USB hub.
Symptom/Observation Cause Solution