User's Manual
Table Of Contents
- Product Registration
- Important Information
- Contents
- About Your SMART Board 600 or SBD600 Series Interactive Whiteboard
- In This Chapter
- Features
- How Does Your SMART Board Interactive Whiteboard Work?
- Included Accessories
- Optional Accessories
- Serial RS-232 Expansion Module
- The serial expansion module connects to the controller module on the back of your interactive whiteboard.
- Wireless Bluetooth Connection
- SystemOn Expansion Module
- USB Audio System
- Active USB Extension Cables
- Projector Wall-Mount (Models 680 and SBD680 only)
- SMART Board Interactive Whiteboard Floor Stand (Models 640, 660, 680 and SBD680 only)
- SMART Board Interactive Whiteboard Table Stand
- Installing and Securing Your SMART Board Interactive Whiteboard
- In This Chapter
- Environmental Requirements
- Mounting Your SMART Board 660, 680 or SBD680 Interactive Whiteboard on a Floor Stand
- Wall-Mounting Your SMART Board Interactive Whiteboard
- Securing the Pen Tray and Interactive Whiteboard
- Removing the Pen Tray
- Connecting Your Interactive Whiteboard to Your Computer
- In This Chapter
- Overview
- System Power Safety and Precautions
- Connecting with a USB Cable
- Installing SMART Product Drivers
- Connecting Using the Optional RS-232 Serial Expansion Module
- Connecting with the Wireless Bluetooth Connection Option
- Configuring Your Computer Settings
- Orienting Your Interactive Whiteboard
- Connecting a Guest Laptop
- Connecting Multiple Interactive Products
- Using and Maintaining Your SMART Board Interactive Whiteboard
- Troubleshooting Your SMART Board Interactive Whiteboard
- In This Chapter
- Adjusting the Projected Image
- Resetting Your Interactive Whiteboard
- Troubleshooting Using the Ready Light
- Flowchart 1: Getting Started
- Flowchart 2: Ready Light Off
- Flowchart 3: Ready Light Red
- Things to try first:
- • Disconnect and then reconnect the USB cable at both ends to reset your interactive whiteboard and reestablish the link.
- • If the Ready light changes from green to red while your computer is running, the computer might become unresponsive. Restart your computer.
- • An alternating red/green light might indicate that your computer is running too many other applications or doesn’t meet minimum specifications. Reduce the load on your computer by closing unnecessary applications, or replace it with a more powe...
- Things to try first:
- Flowchart 4: Ready Light Flashing Green
- Flowchart 5: Ready Light Steady Green
- A steady green Ready light indicates that the controller is operating normally. If the pen tray failed or isn’t communicating with the controller, your interactive whiteboard will still operate in mouse mode. When you reset your interactive whitebo...
- Troubleshooting Tips
- Where to Find More Information
- Contacting SMART Technical Support
- Hardware Environmental Compliance
- Customer Support
- Index
64 | TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD
The SMART Board
icon doesn’t appear in
the Windows notification
area or Mac Dock.
SMART Board Tools
aren’t running.
Start SMART Board Tools.
For Windows computers,
select Start >
All Programs >
SMART Technologies >
SMART Board Drivers >
SMART Board Tools.
SMART product drivers
aren’t installed.
Install SMART product
drivers on your computer.
For details about installing
SMART product drivers,
see page 29.
Touch isn’t accurate. The
pointer doesn’t appear
directly below your finger.
When you write on the
screen, your writing
appears at a slight distance
from the pen.
Your interactive
whiteboard isn’t oriented
properly.
Orient your interactive
whiteboard.
To start the orientation,
press and hold both the
Keyboard and Right-click
buttons on the pen tray at
the same time.
No pointer is visible on the
screen, and when you
touch the screen, a colored
line appears.
A pen is missing or isn’t
positioned properly in its
pen tray recess.
Replace the missing pen.
Your pen, dry erase
marker, or old style (black)
SMART pen isn’t reflective
to infrared light and the
pen tray sensors are
unable to detect it.
Wrap light-colored tape on
the pen to make it more
reflective.
Symptom/Observation Cause Solution