User's Manual
Table Of Contents
- Product Registration
- Important Information
- Contents
- About Your SMART Board 600 or SBD600 Series Interactive Whiteboard
- In This Chapter
- Features
- How Does Your SMART Board Interactive Whiteboard Work?
- Included Accessories
- Optional Accessories
- Serial RS-232 Expansion Module
- The serial expansion module connects to the controller module on the back of your interactive whiteboard.
- Wireless Bluetooth Connection
- SystemOn Expansion Module
- USB Audio System
- Active USB Extension Cables
- Projector Wall-Mount (Models 680 and SBD680 only)
- SMART Board Interactive Whiteboard Floor Stand (Models 640, 660, 680 and SBD680 only)
- SMART Board Interactive Whiteboard Table Stand
- Installing and Securing Your SMART Board Interactive Whiteboard
- In This Chapter
- Environmental Requirements
- Mounting Your SMART Board 660, 680 or SBD680 Interactive Whiteboard on a Floor Stand
- Wall-Mounting Your SMART Board Interactive Whiteboard
- Securing the Pen Tray and Interactive Whiteboard
- Removing the Pen Tray
- Connecting Your Interactive Whiteboard to Your Computer
- In This Chapter
- Overview
- System Power Safety and Precautions
- Connecting with a USB Cable
- Installing SMART Product Drivers
- Connecting Using the Optional RS-232 Serial Expansion Module
- Connecting with the Wireless Bluetooth Connection Option
- Configuring Your Computer Settings
- Orienting Your Interactive Whiteboard
- Connecting a Guest Laptop
- Connecting Multiple Interactive Products
- Using and Maintaining Your SMART Board Interactive Whiteboard
- Troubleshooting Your SMART Board Interactive Whiteboard
- In This Chapter
- Adjusting the Projected Image
- Resetting Your Interactive Whiteboard
- Troubleshooting Using the Ready Light
- Flowchart 1: Getting Started
- Flowchart 2: Ready Light Off
- Flowchart 3: Ready Light Red
- Things to try first:
- • Disconnect and then reconnect the USB cable at both ends to reset your interactive whiteboard and reestablish the link.
- • If the Ready light changes from green to red while your computer is running, the computer might become unresponsive. Restart your computer.
- • An alternating red/green light might indicate that your computer is running too many other applications or doesn’t meet minimum specifications. Reduce the load on your computer by closing unnecessary applications, or replace it with a more powe...
- Things to try first:
- Flowchart 4: Ready Light Flashing Green
- Flowchart 5: Ready Light Steady Green
- A steady green Ready light indicates that the controller is operating normally. If the pen tray failed or isn’t communicating with the controller, your interactive whiteboard will still operate in mouse mode. When you reset your interactive whitebo...
- Troubleshooting Tips
- Where to Find More Information
- Contacting SMART Technical Support
- Hardware Environmental Compliance
- Customer Support
- Index
63 | TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD
Troubleshooting Tips
Try the troubleshooting tips in this table if the Ready light indicates that your
interactive whiteboard is operating normally, but you’re still experiencing problems.
Symptom/Observation Cause Solution
There is no image
projected on your
interactive whiteboard’s
screen, or a “No Input”
message appears.
Your projector isn’t
receiving a video signal.
• Check the video cable
connections.
• Check that the correct
video input is selected
on your projector.
• Make sure that your
projector is on and that
it’s connected to a
power source.
• If you’re using a laptop
computer, switch the
external video
connection on. Refer to
your laptop’s user guide
for more information.
Your computer is in
standby mode.
Move the mouse or touch
any key on your keyboard
to bring your computer out
of standby mode.
Your computer is off. Turn on your computer (or
press your computer’s
reset button), and then log
on as usual.
The projected image is
blurry, too large or doesn’t
completely fill your
interactive whiteboard’s
screen.
Your projector’s position,
zoom and focus settings
aren’t adjusted.
Adjust your projector’s
position, zoom and focus
settings. Refer to your
projector’s manual for
more information.
Your computer’s video
resolution settings don’t
match your projector’s
native resolution.
Consult your projector’s
manual for the correct
video resolution, and then
go to the Windows Control
Panel or the Mac System
Preferences to change the
video resolution to match
your projector.