User's Manual
Table Of Contents
- Product Registration
- Important Information
- Contents
- About Your SMART Board 600 or SBD600 Series Interactive Whiteboard
- In This Chapter
- Features
- How Does Your SMART Board Interactive Whiteboard Work?
- Included Accessories
- Optional Accessories
- Serial RS-232 Expansion Module
- The serial expansion module connects to the controller module on the back of your interactive whiteboard.
- Wireless Bluetooth Connection
- SystemOn Expansion Module
- USB Audio System
- Active USB Extension Cables
- Projector Wall-Mount (Models 680 and SBD680 only)
- SMART Board Interactive Whiteboard Floor Stand (Models 640, 660, 680 and SBD680 only)
- SMART Board Interactive Whiteboard Table Stand
- Installing and Securing Your SMART Board Interactive Whiteboard
- In This Chapter
- Environmental Requirements
- Mounting Your SMART Board 660, 680 or SBD680 Interactive Whiteboard on a Floor Stand
- Wall-Mounting Your SMART Board Interactive Whiteboard
- Securing the Pen Tray and Interactive Whiteboard
- Removing the Pen Tray
- Connecting Your Interactive Whiteboard to Your Computer
- In This Chapter
- Overview
- System Power Safety and Precautions
- Connecting with a USB Cable
- Installing SMART Product Drivers
- Connecting Using the Optional RS-232 Serial Expansion Module
- Connecting with the Wireless Bluetooth Connection Option
- Configuring Your Computer Settings
- Orienting Your Interactive Whiteboard
- Connecting a Guest Laptop
- Connecting Multiple Interactive Products
- Using and Maintaining Your SMART Board Interactive Whiteboard
- Troubleshooting Your SMART Board Interactive Whiteboard
- In This Chapter
- Adjusting the Projected Image
- Resetting Your Interactive Whiteboard
- Troubleshooting Using the Ready Light
- Flowchart 1: Getting Started
- Flowchart 2: Ready Light Off
- Flowchart 3: Ready Light Red
- Things to try first:
- • Disconnect and then reconnect the USB cable at both ends to reset your interactive whiteboard and reestablish the link.
- • If the Ready light changes from green to red while your computer is running, the computer might become unresponsive. Restart your computer.
- • An alternating red/green light might indicate that your computer is running too many other applications or doesn’t meet minimum specifications. Reduce the load on your computer by closing unnecessary applications, or replace it with a more powe...
- Things to try first:
- Flowchart 4: Ready Light Flashing Green
- Flowchart 5: Ready Light Steady Green
- A steady green Ready light indicates that the controller is operating normally. If the pen tray failed or isn’t communicating with the controller, your interactive whiteboard will still operate in mouse mode. When you reset your interactive whitebo...
- Troubleshooting Tips
- Where to Find More Information
- Contacting SMART Technical Support
- Hardware Environmental Compliance
- Customer Support
- Index
61 | TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD
Flowchart 4: Ready Light Flashing Green
NOTES
• This is the normal mouse mode state when SMART product drivers aren’t
installed on your computer.
• This mode might be desirable for occasional or guest users who don’t require the
use of SMART Board Tools or pen tray functions.
• Windows 98 and 98SE operating systems require that you install the HID drivers
from the Windows installation CD. Also, on Windows 98 and 98SE, right-click isn’t
supported. The Windows 2000 and Windows XP operating systems include the
full HID mouse mode.
Remember that you might not want to use SMART Board
Tools or the pen tray pens. See the previous notes.
Install SMART product drivers from the CD included with your
interactive whiteboard, or download them from
www.smarttech.com/support/
.
Use the Windows Control Panel or the Mac Activity Monitor
to ensure that SMART Board Service is running.
The Ready light should now be steady green, and your
interactive whiteboard should operate normally.
Is the
Ready light
steady green
now?
Do you want to use
the SMART Board
tools, or operate in
Mouse mode?
Is
SMART Board
software
installed?
Use
Tools
Yes
Contact your
next level of
support
No
Done
Install it
now
Ready light
is flashing
green
M
o
u
s
e
m
o
d
e
N
o
Go to
Flowchart
5
Y
e
s
Is
SMART Board
software
running?
Start it now
N
o
Yes