User's Manual
Table Of Contents
- Product Registration
- Important Information
- Contents
- About Your SMART Board 600 or SBD600 Series Interactive Whiteboard
- In This Chapter
- Features
- How Does Your SMART Board Interactive Whiteboard Work?
- Included Accessories
- Optional Accessories
- Serial RS-232 Expansion Module
- The serial expansion module connects to the controller module on the back of your interactive whiteboard.
- Wireless Bluetooth Connection
- SystemOn Expansion Module
- USB Audio System
- Active USB Extension Cables
- Projector Wall-Mount (Models 680 and SBD680 only)
- SMART Board Interactive Whiteboard Floor Stand (Models 640, 660, 680 and SBD680 only)
- SMART Board Interactive Whiteboard Table Stand
- Installing and Securing Your SMART Board Interactive Whiteboard
- In This Chapter
- Environmental Requirements
- Mounting Your SMART Board 660, 680 or SBD680 Interactive Whiteboard on a Floor Stand
- Wall-Mounting Your SMART Board Interactive Whiteboard
- Securing the Pen Tray and Interactive Whiteboard
- Removing the Pen Tray
- Connecting Your Interactive Whiteboard to Your Computer
- In This Chapter
- Overview
- System Power Safety and Precautions
- Connecting with a USB Cable
- Installing SMART Product Drivers
- Connecting Using the Optional RS-232 Serial Expansion Module
- Connecting with the Wireless Bluetooth Connection Option
- Configuring Your Computer Settings
- Orienting Your Interactive Whiteboard
- Connecting a Guest Laptop
- Connecting Multiple Interactive Products
- Using and Maintaining Your SMART Board Interactive Whiteboard
- Troubleshooting Your SMART Board Interactive Whiteboard
- In This Chapter
- Adjusting the Projected Image
- Resetting Your Interactive Whiteboard
- Troubleshooting Using the Ready Light
- Flowchart 1: Getting Started
- Flowchart 2: Ready Light Off
- Flowchart 3: Ready Light Red
- Things to try first:
- • Disconnect and then reconnect the USB cable at both ends to reset your interactive whiteboard and reestablish the link.
- • If the Ready light changes from green to red while your computer is running, the computer might become unresponsive. Restart your computer.
- • An alternating red/green light might indicate that your computer is running too many other applications or doesn’t meet minimum specifications. Reduce the load on your computer by closing unnecessary applications, or replace it with a more powe...
- Things to try first:
- Flowchart 4: Ready Light Flashing Green
- Flowchart 5: Ready Light Steady Green
- A steady green Ready light indicates that the controller is operating normally. If the pen tray failed or isn’t communicating with the controller, your interactive whiteboard will still operate in mouse mode. When you reset your interactive whitebo...
- Troubleshooting Tips
- Where to Find More Information
- Contacting SMART Technical Support
- Hardware Environmental Compliance
- Customer Support
- Index
57 | TROUBLESHOOTING YOUR SMART BOARD INTERACTIVE WHITEBOARD
Resetting Your Interactive Whiteboard
If your interactive whiteboard behaves erratically or becomes unresponsive, possibly
because of an electrostatic discharge, a power interruption or some other event, you
might be able to restore normal operation by resetting your interactive whiteboard.
Reset your interactive whiteboard by disconnecting and then reconnecting the USB
cable, or removing and replacing the power plug to the expansion module. This step
turns the power off and back on, resetting all components of your product.
The Reset Button
The Reset button on the side of your interactive
whiteboard’s controller module lets you reset
the controller. The Reset button is recessed so
that it can’t be triggered accidentally. Use the
tip of a pen tray pen or another pointed object,
such as a ball-point pen, to press this button.
Press the Reset button if the controller module
stops responding or is in the wrong mode.
For example, your interactive whiteboard might
be unresponsive because of an electrostatic
discharge, a power fade or some other event.
After you press the Reset button, the controller
module resets and operates normally.
NOTE
Pressing and holding the Reset button for longer than three seconds clears any
saved 4- or 9-point orientation data from the controller module’s memory, and the
alignment defaults to factory settings. Because 20-point orientation data is stored
on your computer, however, this data is retained after a reset (see page 39).
Troubleshooting Using the Ready Light
Should you experience a problem with your interactive whiteboard, troubleshoot it
by using the Ready light, in conjunction with other observable symptoms and
behaviors. Before you start troubleshooting, see page 52 to locate the Ready light,
and then familiarize yourself with its states during normal operation.
The following flowchart directs you to the next stage in your troubleshooting process.
Reset Button