User's Manual

47 | USING AND MAINTAINING YOUR SMART BOARD INTERACTIVE WHITEBOARD
Keeping the Writing Surface Clean
IMPORTANT
• Before you clean your interactive whiteboard, turn off or disconnect your
computer so that you don’t scramble the desktop icons or inadvertently
activate applications when you wipe the screen.
• To view dirt or streaks more easily, set your projector to standby
(lamp off) mode.
With proper care, your SMART Board interactive whiteboard will provide years of
trouble-free service. Follow these tips to keep the screen surface clean:
• Don’t use low-odor dry-erase markers such as Sanford EXPO2, which can be
very difficult to remove. Use standard dry-erase (high-odor) markers that show
a warning to use them only in well-ventilated areas.
• Erase dry-erase ink as soon as possible after use. The longer dry-erase ink stays
on the surface, the more difficult it is to remove.
• Remove excess dry-erase dust with a damp cloth before using a cleaner.
• If erasing doesn't completely remove dry-erase ink marks, clean the writing
surface with a household glass cleaner, such as Windex®, daily, weekly or
as required.
• Use dry-erase marker cleaner, such as Sanford EXPO Cleaner, if you can still see
marks after erasing.
• Don’t spray cleaner directly onto the screen’s surface. Instead, spray a light
amount of cleaner on a cloth and then gently wipe the screen.
• Don’t allow excess glass cleaner to flow into the crack between the lower frame
and the writing surface, or into the pen tray slots.
• Use isopropyl alcohol for stubborn stains and ghosting.