Installation and User's Guide Sympodium ID250 TM Interactive Pen Display
Registration Benefits In the past, we’ve made new features available as free software upgrades. Register your SMART product to be notified of free upgrades. Keep the following information available in case you need to contact Technical Support: Serial Number Date of Purchase Register online at www.smarttech.com/registration FCC Warning This equipment has been tested and found to comply with the limits for a “Class B” digital device, pursuant to Part 15 of the FCC Rules.
Important Information Please read this manual carefully before setting up and using your Sympodium® ID250 interactive pen display. WARNING If the screen is damaged, don’t touch any liquid that leaks from it. This liquid is an irritant. If the liquid makes contact with your skin, eyes or mouth, immediately rinse the area with running water for at least 15 minutes. Consult a physician if the liquid makes contact with your eyes or mouth.
• The refresh rate is 45 Hz to 70 Hz in XGA mode, and 45 Hz to 75 Hz in other modes. If you set the vertical refresh rates to greater than the recommended values, your screen can overheat. • If you move the ID250, lift it using the finger indentations on the underside of the unit. The Tethered Pen • The tethered pen is a sealed unit that contains electronics but no batteries. If you attempt to open the tethered pen, you’ll damage these electronics.
Table of Contents Important Information ............................................................................................. i Other Precautions ................................................................................................................. i Overview ................................................................................................................. 1 The Interactive Screen..............................................................................................
Customer Support................................................................................................ 21 Contacting SMART Technical Support .............................................................................. 21 General Inquiries ............................................................................................................... 22 Warranty ............................................................................................................................
Overview The Sympodium® ID250 interactive pen display works with your computer and SMART Board™ software to create an interactive presentation environment. The ID250 includes dynamic and interactive tools for creating presentations and lessons. You can control applications and create notes using the tethered pen, all while facing the audience. The Interactive Screen The 15" (38.1 cm) LCD interactive screen has a native resolution of 1024 x 768 and supports more than 16 million colors.
Power The Sympodium ID250 interactive pen display uses a single 12V DC power supply, which comes with your unit, and a country-specific power cable to connect to a power outlet. NOTE: The power input is designed for both 120V AC and 220V AC operation. However, you’ll never need to adjust the voltage as the ID250 switches to the appropriate voltage automatically.
Installing the ID250 This chapter tells you how to: • determine the best location for the ID250 (this page) • connect the ID250 (page 4) • integrate a monitor or a projector (page 4) • install SMART Board software (page 4) • orient the screen (page 5) • match your computer’s resolution setting to that of the interactive screen (page 6) • adjust the screen settings (page 6) • tether the pen (page 8) • secure the ID250 (page 8) CAUTION Connect only the cables provided with your ID250.
To alleviate glare, you can use the attached tilt stand to angle the ID250 from 8° to 73° from the horizontal. Alternatively, you can use a tilt stand that conforms to the standard sizes set by the Video Electronics Standards Association (VESA). When installing a VESA-compatible stand, use M4 screws (0.16" or 4 mm wide with a 0.03" or 0.7 mm pitch) that are no longer than 0.59" (15 mm) long. Connecting the ID250 To connect the ID250 1. If you have not done so already, shut down your computer. 2.
3. Insert the SMART Board software CD into the CD drive. For most systems, the CD is self-starting. If the CD doesn’t start automatically: – (Windows operating systems) select Start > Run, and enter x:\autorun.exe (where x: is your CD drive). – (Mac computers) open your CD drive, and double-click the install file. 4. Follow the on-screen instructions. NOTE: You’ll have to use the connected keyboard and mouse, because the pen doesn’t work until the SMART Board tools are running.
Matching the Resolution For the image output of the computer to display properly on the interactive screen, set the computer’s resolution to the screen’s native resolution of 1024 x 768 pixels (XGA) and set the refresh rate to between 45 Hz and 70 Hz. If you’re using an external projector, make sure the projector can support XGA resolution. If you need to change the display settings on the computer, you must use the mouse.
The available display options are described below. Symbol G R B Function Description Contrast Increases or decreases image contrast Brightness Increases or decreases image brightness Phase Reduces or eliminates horizontal distortion lines. To automatically adjust, select Reset. Pitch Reduces or eliminates vertical distortion lines. To automatically adjust, select Reset.
To adjust the pitch and phase 1. Press the Menu button. The On Screen Display Menu opens. 2. Use the – and + buttons to select the Pitch option, and then press the Enter button. The Pitch screen appears. 3. Use the – and + buttons to evenly display the pattern of vertical stripes on the screen. 4. Press the Enter button. 5. Use the – and + buttons to select the Phase option, and press the Enter button. The Phase screen appears. 6. Use the – and + buttons to make the adjustment pattern show clearly. 7.
Using the ID250 The Sympodium ID250 interactive pen display is as easy to use as a pen on paper. By touching the tethered pen to the screen, you can interact with computer applications intuitively. In addition, you can access additional tools and features using the pen tool buttons and function buttons. This chapter tells you how to interact with the screen using the pen, as well as how to use the pen tool and function buttons. CAUTION Only use the pen that came with the ID250.
Press the Left-Click button and then press the tip of the tethered pen on the interactive screen to activate an object. To double-click, press twice with the pen. To drag an object, press and hold it with the tip of the pen, and drag it to its new location. IMPORTANT If the pointer doesn’t appear directly under the tip of the tethered pen, orient the interactive pen display to improve the accuracy (page 5). The ID250’s Status indicator glows blue when the pen touches the screen.
Using the Eraser When you press the Eraser pen tool button, you can touch the screen to remove your notes. To erase a note 1. Press the Eraser button on the ID250. 2. Drag the pen over the unwanted note. TIP You can change the size of the eraser. For more information, refer to the SMART Board software online Help.
12 Using the ID250
Maintaining the ID250 Keep the unit clean, and replace the pen tip when it wears down so that it doesn’t scratch the interactive screen. Cleaning the Screen You should clean a heavily used screen once a week because dirt and dust can stick to the screen and the pen tip. To clean the screen, use an antistatic cloth. If necessary, slightly moisten the cloth with water. Apply only light pressure, and avoid making the surface wet. CAUTION The screen is extremely sensitive to liquids.
2. 14 Insert a new tip straight into the barrel of the pen. Push the tip firmly until it stops.
Troubleshooting Use this section to solve any problems that occur with your ID250. However, if you can’t solve your problem using these suggestions, contact Technical Support (page 21). The ID250 has two light-emitting diodes (LEDs) that indicate the system’s status.
If the status light still doesn’t turn blue and your interactive pen display isn’t responding to a touch with the pen, call Technical Support. (See page 21 for contact details.) Image Problems If you don’t see an image on the interactive pen display, check that the ID250 is turned on and that you have properly connected the power, video and USB cables.
Troubleshooting Summary Table Use the following table to solve a problem with the ID250. Keep in mind that any computer that you use with the ID250 must be running the SMART Board tools for the screen to be touch sensitive. You’ll know that the SMART Board tools are running if you can see the SMART Board icon in the system tray or the Dock. Symptom Probable Cause No LEDs are illuminated Power problem Remedy Check all the power connections. Be sure you’re using the power adapter that came with the ID250.
Symptom Probable Cause Remedy The white in an image doesn’t appear to be white on the screen Video image problem Check the video connection. Return the screen to the factory defaults (page 6). If you need to, you can adjust the color setting (page 6). For details on the color management features of your operating system or the application that you’re using, read the instructions that came with your operating system or the application.
Waste Electrical and Electronic Equipment (WEEE) Regulations Waste Electrical and Electronic Equipment (WEEE) regulations apply to all electrical and electronic equipment sold within the European Union. When you dispose of any electrical or electronic equipment, including SMART products, we strongly encourage you to contact your local WEEE recycling agency for recycling and disposal advice. Your SMART product required the extraction and use of natural resources for its production.
20 Waste Electrical and Electronic Equipment (WEEE) Regulations
Customer Support Contacting SMART Technical Support SMART’s Technical Support team welcomes your call. However, you may first want to contact your local reseller if you experience any difficulty with your SMART product, as they may be able to solve the problem without delay. All SMART products include free telephone, fax and e-mail support: Telephone: 1.866.518.6791 (toll-free in Canada/U.S.) or +1.403.228.5940 (all other countries) (Available 7 a.m. – 6 p.m. Mountain time from Monday to Friday) Fax: +1.
General Inquiries Main Switchboard: 1.888.42.SMART (toll-free in Canada/U.S.) or +1.403.245.0333 (all other countries) Fax: +1.403.228.2500 E-mail: info@smarttech.com Address: SMART Technologies Inc. 1207 – 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA Warranty Product warranty is governed by the terms and conditions of SMART’s "Limited Equipment Warranty" that shipped with your SMART product at the time of purchase. Registration A User Registration Card was included with your ID250.
Index B K Backlight Setting Adjustment 7 Brightness 7 Keyboard Location 3 Keyboard, Using 11 C L Cable USB Length 3 Video Length 3 Care and Cleaning 13 Changing the Pen Tips 13 Color Adjustment 7 Connecting 1, 4 Contacting Customer Support 21 Contrast 7 Language Setting Adjustment 7 LEDs 15 D Digital Ink 10 E Erasing 11 F Function Buttons Features 1 Keyboard 11 Using 11 H Horizontal Center, Changing 7 I Inquiries 22 Installing 3 SMART Board Software 4 Software 4 Tether 8 Integrating a Projector
Screen Adjusting 6 Image Problems 16 Orienting 5 Resolution 6 Troubleshooting 17 Security 8 SMART Board Software 4 SMART Board Tools 5 Status of ID250 15 Support 21 T Temperature Ranges 3 Tether 8 Tethered Pen Clicking 9 Using 9 Tilt Stand 4 Tools, SMART Board 5 Troubleshooting 15, 17 Power 15 Status LED 15 U USB Cable Length 3 V Vertical Center, Changing 7 Video Cable Length 3 W Warranty 22 Windows Operating System, Resolution 6 Writing 10 24 Index
SMART Technologies Inc. 1207 – 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA Support +1.403.228.5940 or Toll Free 1.866.518.6791 (Canada/U.S.) Support Fax +1.403.806.1256 support@smarttech.com www.smarttech.
