Maintenance Guide

C H A P T E R 6
Troubleshooting your roomsystem
54 smarttech.com/kb/170450
2. Type the room system administrator account’s user name and password, and then press
Authenticate.
The room restarts.
3. Type the room system administrator account’s user name and password, and then press
ENTER.
The Settings screen appears.
4. Press Lync Settings.
5. Press Make a Test Call, and then follow the on-screen instructions to test call functions.
OR
Press Test Meet Now, and then follow the on-screen instructions to test server connections and
video functions.
Accessing SMARTSettings
You might need to access SMARTSettings for some troubleshooting procedures.
N O T E
To access SMARTSettings, you need the room system administrator account’s user name and
password.
To access SMARTSettings
1. On the console, press Options, and then press Settings.
The Enter your credentials screen appears.
2. Type the room system administrator account’s user name and password, and then press
Authenticate.
The room system restarts.
3. Type the room system administrator account’s user name and password, and then press
ENTER.
The Settings screen appears.
4. Press OEM Settings, and then press SMARTBoard Settings.
The SMART Settings screen appears. From this screen, you can access information and
diagnostic tools for connected SMART hardware.