Maintenance Guide

C H A P T E R 6
Troubleshooting your roomsystem
46 smarttech.com/kb/170450
Locating serial numbers
Each of the major components of your room system has a serial number.
Component Serial number location
Interactive flat panel Back of the interactive flat panel in the top-right corner
N O T E S
l
When requesting technical support, provide SMARTSupport
with the left interactive flat panel’s serial number.
l
You can also access the interactive flat panel’s serial number
from the on-screen display menu (see page 60 for small and
large rooms or page 69 for medium rooms).
Lync appliance Wide side of the Lync appliance
Console Back of the console
Camera Top of the camera beside the service light
Table microphones Bottom of each microphone
Audio processor Narrow side of the audio processor
Speakers Back of each speaker
It’s good practice to record these serial numbers in a safe place. You can use the inside front cover of
this guide for this purpose.