Maintenance Guide
Chapter 6
45 smarttech.com/kb/170450
Chapter 6: Troubleshooting your
roomsystem
Resolving hardware issues 45
Locating serial numbers 46
Locating power and status lights 47
Resolving issues with the interactive flat panels 48
Resolving issues with the console 50
Resolving issues with the camera 51
Resolving issues with the microphones 51
Resolving issues with the speakers 52
Resolving issues with connected laptops 52
Resolving software issues 53
Testing your room system 53
Accessing SMARTSettings 54
This chapter provides you with the information necessary to solve simple issues that can occur with
your room system’s hardware and software.
Resolving hardware issues
This section explains how to resolve common issues with your room system’s hardware. If issues
persist or aren’t covered, contact SMARTSupport (smarttech.com/contactsupport).