Maintenance Guide

C H A P T E R 5
Maintaining your room system
34 smarttech.com/kb/170450
5. Press Check Updates and Install.
Lync Room System software checks for and installs any updates.
6. Press Apply and Restart.
Maintaining the interactive flat panels
Complete the following tasks on a regular basis to maintain your room system’s interactive flat
panels:
l Calibrate and orient the interactive flat panels as necessary
l Clean the screen
l Clean the presence detection sensors
l Clean the camera windows and reflective tape
l Maintain ventilation
l Prevent condensation
l Replace pen nibs as necessary
Calibrating the interactive flat panels
Digital cameras in the corners of the interactive flat panels track the position of the pens, eraser and
your finger on the screens, and then send the information to SMARTProductDrivers, which
interprets this information as mouse clicks, digital ink or ink removal in the appropriate location.
Calibration determines the position and angles of the cameras to accurately identify the location of
touches on the interactive flat panels.
Typically, you need to calibrate the interactive flat panels during initial configuration only (see
Configuring SMARTSettings on page 19). However, you might need to calibrate the interactive flat
panels after initial configuration in the following situations:
l Digital ink disappears as users write or draw.
l The environment lighting changes.
I M P O R T A N T
l To calibrate the interactive flat panels, you need the room system administrator account’s user
name and password.
l If an error message appears while you are calibrating the interactive flat panels, contact
SMARTSupport (smarttech.com/contactsupport).