User's Manual
Table Of Contents
- Product Registration
- Important Information
- Contents
- About SMART Response
- Installing SMART Response
- Managing SMART Response
- Managing Class Lists
- Connecting and Disconnecting the Clickers
- Using SMART Response
- Using SMART Notebook to Ask Questions and Create Assessments
- Question Types
- Asking Questions with SMART Notebook
- Adding Questions with the Insert Question Wizard
- Creating Assessments
- Tagging questions
- Adding a Content Page
- Importing Questions from a Microsoft Word Document
- Importing Questions from XML or SQZ Files
- Importing Questions from a PDF File
- Printing from SMART Notebook Software’s Response Menu
- Exporting Results to an Excel, HTML or CSV File
- Using SMART Response Software in the Classroom
- Maintaining SMART Response
- Hardware Environmental Compliance
- Waste Electrical and Electronic Equipment Regulations (WEEE Directive)
- Restriction of Certain Chemicals (REACH Directive)
- Restriction of Certain Hazardous Substances (RoHS Directive)
- Batteries
- Packaging
- Covered Electronics Devices
- China’s Electronic Information Products Regulations
- U.S. Consumer Product Safety Improvement Act
- Customer Support
Appendix B
Customer Support
Online Information and Support
Visit www.smarttech.com/support to view and download user’s guides, how-to and
troubleshooting articles, software and more.
Training
Visit www.smarttech.com/trainingcenter for training materials and information about
our training services.
Technical Support
If you experience difficulty with your SMART product, please contact your local
reseller before contacting SMART Technical Support. Your local reseller can resolve
most issues without delay.
NOTE
To locate your local reseller, visit www2.smarttech.com/st/en-US/Where+to+Buy
.
All SMART products include online, telephone, fax and e-mail support:
Shipping and Repair Status
Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 5,
+1.866.518.6791, for shipping damage, missing part and repair status issues.
Online www.smarttech.com/contactsupport
Telephone +1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)
Fax +1.403.806.1256
E-mail support@smarttech.com