User's Manual
Table Of Contents
- Product Registration
- Important Information
- Contents
- About SMART Response
- Installing SMART Response
- Managing SMART Response
- Managing Class Lists
- Connecting and Disconnecting the Clickers
- Using SMART Response
- Using SMART Notebook to Ask Questions and Create Assessments
- Question Types
- Asking Questions with SMART Notebook
- Adding Questions with the Insert Question Wizard
- Creating Assessments
- Tagging questions
- Adding a Content Page
- Importing Questions from a Microsoft Word Document
- Importing Questions from XML or SQZ Files
- Importing Questions from a PDF File
- Printing from SMART Notebook Software’s Response Menu
- Exporting Results to an Excel, HTML or CSV File
- Using SMART Response Software in the Classroom
- Maintaining SMART Response
- Hardware Environmental Compliance
- Waste Electrical and Electronic Equipment Regulations (WEEE Directive)
- Restriction of Certain Chemicals (REACH Directive)
- Restriction of Certain Hazardous Substances (RoHS Directive)
- Batteries
- Packaging
- Covered Electronics Devices
- China’s Electronic Information Products Regulations
- U.S. Consumer Product Safety Improvement Act
- Customer Support
71 | CHAPTER 9 – MAINTAINING SMART RESPONSE
Troubleshooting the Receiver
CAUTION
Do not open the receiver or the clicker units to attempt repairs. Refer all service
inquiries to authorized SMART service personnel.
Resetting the Receiver
If your SMART Response software behaves erratically (possibly because of a static
discharge or power fade), you may be able to restore normal operation by resetting
the receiver.
Reset the receiver completely by disconnecting and then reconnecting the USB cable.
Troubleshooting Using the Receiver Lights
Should you experience a problem with your receiver, you can use the receiver lights to
troubleshoot it.
Ready Light
Transmit
Light
Receive Light Receiver State
Red, green
yellow
Green Green Receiver is starting up. Lights flash
in sequence.
Flashing green Off Off Receiver is scanning radio
channels.
Blinking green Any state Any state Receiver is accepting commands
from the computer.
Green Constant
flashing
(approx. 250
ms)
Blinks when it
receives data
from a clicker
Receiver has power and is
communicating with the computer,
but isn’t receiving commands.
Yellow Off Off Receiver has power, but
communication circuits have failed.
Flashing red Flashing Flashing Manufacturing tests running, and
receiver isn’t operational. All lights
flash together.
Flashing
yellow
Any state Any state Receiver software checksum failed.
Flashing
yellow
Flashing Flashing Receiver software failure.