PLEASE THINK BEFORE YOU PRINT SMART Sync™ 2010 User’s Guide Windows® Operating Systems
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Contents Getting Started Starting SMART Sync Connecting to Students Transferring Students to Your Class Working with Teacher IDs and Classes Navigating the User Interface Customizing the User Interface Working with Thumbnails Working with Groups Exiting SMART Sync Observing and Controlling Students Observing the Class Observing a Student’s Desktop Controlling a Student’s Desktop Writing Over a Desktop Capturing an Image of a Student’s Desktop Locking Student Desktops Disconnecting Students Shutting Down, Lo
ii | C ON T EN T S Clearing the Question History Chatting Chatting with Students Saving the Chat History Clearing the Chat History Enabling and Disabling Student Chat Sending and Receiving Files 51 53 53 55 55 56 59 Sending Files to Students Receiving Files from a Student Clearing Files from the File List 59 61 61 Controlling Access to Applications 63 Creating and Using Application Blocking Rules Starting and Closing Applications Controlling Access to the Internet 63 68 73 Blocking Internet Acces
iii | C ON T EN T S Registration Index 104 105
Chapter 1 Getting Started Starting SMART Sync Connecting to Students Transferring Students to Your Class Working with Teacher IDs and Classes Navigating the User Interface Views Main Toolbar and Menus Group Tabs Students List Customizing the User Interface Showing or Hiding Toolbars Setting the Selection Method Working with Thumbnails Rearranging Thumbnails Resizing Thumbnails Changing Thumbnail Information Working with Groups Changing the Type of Class Creating, Editing and Deleting Groups Exiting SMART S
2 | CHAPT ER 1 – GET T IN G ST AR T ED messages to students and receive replies, send files to your students, organize student collaboration and more. If you’re using SMART Sync with a SMART Board™ interactive whiteboard, you can write notes using a pen tray pen and your students will see your notes on their desktops. If you’re working at a computer, you can write notes using the tools in SMART Sync. Starting SMART Sync When you first start SMART Sync, you create a teacher ID and class.
3 | CHAPT ER 1 – GET T IN G ST AR T ED 4. Click Yes. SMART Sync displays the Thumbnails view and the All Computers tab. 5. Connect to students (see Connecting to Students below), and then save the class (see Working with Teacher IDs and Classes on page 5). To select an existing teacher ID 1. Double-click the SMART Sync Teacher 2010 icon on your desktop. The SMART Sync window and the Welcome to SMART Sync dialog box appears. 2. Select a teacher ID from the Teacher drop-down list. 3.
4 | CHAPT ER 1 – GET T IN G ST AR T ED You or your system administrator then selects a connection option depending on the chosen mode: Connection Option Description Visible Mode Allows the student to select from a list of available teachers Students must manually connect Yes to the correct teacher ID. Hidden Mode No TIP If teacher discovery is available, students can view the IDs of teachers currently logged on to SMART Sync Teacher in a drop-down list (see page 85).
5 | CHAPT ER 1 – GET T IN G ST AR T ED Transferring Students to Your Class If you connect to students through SMART Sync Class List Server, you can transfer students connected to other teachers’ classes to your class. N OTE This feature is only available if you use SMART Sync Class List Server and if one or more other teachers currently have a class running on SMART Sync Class List Server. To transfer students to your class 1. Select Connection > Get Missing Students from Other Teachers.
6 | CHAPT ER 1 – GET T IN G ST AR T ED 2. Select the teacher ID you want from the list. OR Clear the current teacher ID and enter another one. 3. Select the class you want. 4. Click OK. The SMART Sync title bar changes to reflect the teacher ID and class. Students connected to the previous teacher ID receive a message asking them if they want to switch to the new teacher ID. They must click Yes to connect to the new teacher ID. To save a Select File > Save Class.
7 | CHAPT ER 1 – GET T IN G ST AR T ED Views Each view contains a subset of the features in SMART Sync: View Description Thumbnails When you start SMART Sync, you see thumbnails (miniature images) of the connected students’ desktops. These thumbnails change in real time (though slightly delayed) with every instance of student input. You can customize the appearance of the Thumbnails view by editing thumbnail names, changing thumbnail sizes and rearranging the thumbnails.
8 | CHAPT ER 1 – GET T IN G ST AR T ED View Description File Transfer Using the File Transfer view, you can send files to your class, to a group or to selected students and receive files from them. The view is divided into Sent Files, which lists the files you’ve sent to students, and Received Files, which lists the files you’ve received from students.
9 | CHAPT ER 1 – GET T IN G ST AR T ED Students List The students list appears on the right side of the interface when you’re in the Questions, Chat, File Transfer, Applications or Internet view. N OTE The Thumbnails view and the Collaboration view don’t include the students list. You can get the same information from the students’ thumbnails. The students list includes: l All the currently connected students (if you’re viewing the All Students or All Computers tab).
10 | CHAPT ER 1 – GET T IN G ST AR T ED Customizing the User Interface You can customize SMART Sync’s user interface following the instructions in this section. Showing or Hiding Toolbars You can show or hide the toolbars to customize the SMART Sync interface. To show or hide the main toolbar To show or hide the Select View > Toolbars > Main. Select View > Toolbars > View. Views icons Setting the Selection Method You can change SMART Sync’s selection method to suit your preferences.
11 To set the selection method to Standard To set the selection | CHAPT ER 1 – GET T IN G ST AR T ED Select Options > Selection Types > Standard Selection. Select Options > Selection Types > Sticky Selection. method to Sticky Working with Thumbnails You can rearrange, resize and change the information of the thumbnails in the Thumbnails view. Rearranging Thumbnails By default, the student thumbnails are arranged alphabetically in the Thumbnails view.
12 | CHAPT ER 1 – GET T IN G ST AR T ED 3. Select View > Thumbnail Arrangement > Alphabetical Ordering. The thumbnails are rearranged in alphabetical order starting at the upper left corner. N OTE If a new student joins the class or group, that student’s thumbnail appears in alphabetical order in the thumbnail arrangement. Resizing Thumbnails There are advantages and disadvantages to increasing the size of the thumbnails.
13 To change thumbnail information | CHAPT ER 1 – GET T IN G ST AR T ED 1. Click Thumbnails . The Thumbnails view appears. 2. Select View > Thumbnail Name/Description. 3. Select Logon ID, Student ID or Student Name. Working with Groups If you want to interact with some students but not the entire class, you can create groups. When you create a group, SMART Sync creates a tab for the group. Depending on your viewing options, the default group tab is named All Computers or All Students.
14 | CHAPT ER 1 – GET T IN G ST AR T ED Creating, Editing and Deleting Groups To create a group 1. Select Edit > Add Group. The New Group dialog box appears. 2. Type a name for the group in the Group name box. 3. Optionally, select the Allow students to join this group on their own check box to allow students to join or leave this group. N OTE If you don’t select this check box, only you can add or remove students from the group. 4. Click OK.
15 To delete a group | CHAPT ER 1 – GET T IN G ST AR T ED 1. Select the group’s tab. 2. Select Edit > Remove Group. A warning message appears. 3. Click Yes. To interact with a group or all students Click a group’s tab to interact with the group. OR Click the All Computers or All Students tab to interact with all students. Exiting SMART Sync Before you exit SMART Sync, consider the following: l If you exit while a file transfer is in progress, the file transfer is canceled.
Chapter 2 Observing and Controlling Students Observing the Class Observing a Student’s Desktop Controlling a Student’s Desktop Writing Over a Desktop Capturing an Image of a Student’s Desktop Locking Student Desktops Disconnecting Students Disconnecting Students Controlling Student Disconnection Shutting Down, Logging Off and Restarting Students’ Computers 17 20 22 24 25 26 27 27 28 29 You can view a window or full screen image of a student’s desktop, take sole control of a student’s desktop or share con
18 To observe the class | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S l Share media files (see page 37) l Shut down, log off or restart student computers (see page 29) 1. Click Thumbnails . The Thumbnails view appears.
19 | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 2. Click All Computers or All Students to monitor all students. OR Click a group’s tab to monitor only students in the group. The Thumbnails view displays the thumbnails of the class or the selected group. The symbol in the top left corner of each thumbnail indicates the student’s status. When more than one status applies to a student, the symbol with the greatest importance is displayed.
20 | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S The Thumbnails view displays all thumbnails in a 4:3 ratio to make it easier for you to view and organize the thumbnails. If necessary, this view also adds borders to the image to ensure the thumbnail isn’t distorted by a change in ratio.
21 To view a student’s desktop in Window mode | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 1. Click Thumbnails . The Thumbnails view appears. 2. Double-click the student’s thumbnail. The student’s desktop appears in Window mode. N OTE While viewing the student’s desktop in Window mode, you can: o Click Control 22). o Click Broadcast 33). o Click Capture page 25). o Click Pen 3.
22 To view a student’s desktop in Full Screen mode | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 1. Click Thumbnails . The Thumbnails view appears. 2. Double-click the student’s thumbnail. The student’s desktop appears in Window mode. 3. Click Full Screen . The student’s desktop appears in Full Screen mode with a toolbar. N OTE While viewing the student’s desktop in Full Screen mode, you can: o Select Menu > Control to take control of the student’s desktop (see page 22).
23 To control a student’s desktop in Window mode | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 1. Click Thumbnails . The Thumbnails view appears. 2. Select the student’s thumbnail, and then click Control . The student’s desktop appears in Window mode. N OTE While controlling the student’s desktop in Window mode, you can: o Click Observe to stop controlling the student’s desktop but continue viewing it (see page 20). o Click Broadcast 33). o Click Capture page 25).
24 | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 3. Click Full Screen . The student’s desktop appears in Full Screen mode with a toolbar. N OTE While controlling the student’s desktop in Full Screen mode, you can: o Select Menu > Observe to stop controlling the student’s desktop, but to continue viewing it (see page 20). o Select Menu > Broadcast to broadcast the student’s desktop (see page 33). o Select Menu > Capture to capture an image of the student’s desktop (see page 25).
25 To write over a student’s desktop using an interactive whiteboard | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 1. Observe or take control of a student’s desktop (see Observing a Student’s Desktop on page 20 or Controlling a Student’s Desktop on page 22). 2. Pick up a pen tray pen and write on the interactive whiteboard. 3. Put the pen tray pen back in its slot when you’re finished. When you next make contact with the interactive whiteboard, your notes disappear.
26 | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 5. Select a new graphics file type in the Save as type drop-down list if you don’t want to use the default graphics file type. N OTE The default graphics file type is JPEG. 6. Browse to the folder where you want to save the file if you don’t want to save it in the default folder. N OTE The default folder is My Documents in the Windows® XP and Windows 7 operating systems or Documents in the Windows Vista® operating system. 7. Click Save.
27 | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 2. Click All Computers or All Students to lock all students’ desktops. OR Click a group’s tab to lock only the desktops of students in the group. OR Select a student’s thumbnail to lock only the desktop of that student. 3. Click Lock . A lock symbol appears over the locked desktops in the Thumbnails view. Lock symbols also appear in locked students thumbnails. The lock-out message appears on the selected students’ desktops.
28 | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S 4. Click Yes. SMART Sync disconnects the student’s computer from SMART Sync Teacher and a No Response message appears over the student’s thumbnail. N OTES o If you connected to students using a class list, you can also disconnect a student, reconnect a student or remove the thumbnail. o To disconnect a student, right-click his or her thumbnail, and then select Disconnect.
29 | CHAPT ER 2 – OBSER VIN G AN D C ON T R OLLIN G ST U D EN T S Shutting Down, Logging Off and Restarting Students’ Computers Students may leave their computers in a variety of states at the end of the day. Some students may log off and shut down, and others may leave their applications running. You can remotely shut down, log off or restart the computers of your entire class, a group or a selected student.
Chapter 3 Broadcasting and Communicating Broadcasting Broadcasting Your Desktop Broadcasting a Student’s Desktop Giving Control to a Student During a Broadcast Writing Over a Broadcast Sending an Announcement Conducting a Poll Sharing Media Sharing a Media File Playing the Media File Sharing a Web Page 32 32 33 34 35 36 37 37 38 39 40 SMART Sync makes it easy for you to interact with your students.
32 | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G Broadcasting You can broadcast your desktop to the entire class or to a group. You can also broadcast a student’s desktop or give control of the broadcast to a student. N OTE If you want to broadcast video or media files, disable the mirror driver in the advanced preferences (see Setting the Advanced Preferences on page 95) or click the Show Media button (see Sharing Media on page 37).
33 | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G 4. Click Yes. Your desktop appears on the selected students’ computers. The My Desktop toolbar appears on your computer. N OTES o Your desktop is surrounded by a blue border for the duration of the broadcast. o If you’re broadcasting from a SMART Board interactive whiteboard, you can write using a pen tray pen and your notes appear on the students’ desktops.
34 | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G 4. Click Yes. The student’s desktop appears on your computer and the other students’ computers. N OTE o The student’s desktop is surrounded by a blue border for the duration of the broadcast. o 5. Click Stop While broadcasting the student’s desktop, you can: o Click Observe to stop the broadcast, but continue to view the student’s desktop (see page 20).
35 | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G 3. Select a student, type a message, and then click Pass the Chalk. Your message appears on the student’s screen. When the student clicks OK, he or she has control of your desktop. The desktop’s border changes from blue to red. N OTE If you give control to one of your students, you can still use your mouse and keyboard. If both you and the student use the mouse or keyboard at the same time, your actions take precedence over the student’s.
36 To write over a broadcast using the My Desktop toolbar | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G 1. Broadcast your desktop or a student’s desktop (see Broadcasting Your Desktop on page 32 or Broadcasting a Student’s Desktop on page 33). 2. Click Pen on the My Desktop toolbar. 3. Click and drag your mouse across your desktop to write in digital ink. 4. Click Select when you’re finished. Your notes disappear.
37 | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G Conducting a Poll You can send a Yes/No question to your class or a group for them to vote on. SMART Sync tallies the responses and displays the result of the vote at the bottom of the window. To conduct a poll 1. Click All Computers or All Students to conduct a poll of all students. OR Click a group’s tab to conduct a poll of only students in the group. 2. Click Vote . The Vote dialog box appears. 3. Type the question. 4. Click OK.
38 | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G I MPOR TA N T Do not share media and send files at the same time. N OTES l If you want to share media files, disable the mirror driver (see Setting the Advanced Preferences on page 95). l If you want to share a Windows Media® (.wmv) file with a student, the student’s computer must have Windows Media Player 7 or later and DirectX® 9.0 or later. Sharing a Media File To share a media file 1. Click Thumbnails . The Thumbnails view appears.
39 | CHAPT ER 3 5. Click Play – BR OAD C AST IN G AN D C OMMU N IC AT IN G . The media file plays. N OTE While playing the media file, you can pause or stop as well as change the display mode (see below). 6. Select File > Open to leave the media window open and play a different media file. OR Select File > Exit to close the media window. Playing the Media File While playing the media file, you can do the following: l Click Pause to pause the media file.
40 | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G When you click one of the above buttons or menu options, the action affects the display on both your computer and the students’ computers. Sharing a Web Page You can remotely start Internet Explorer® Internet browser and open a specific web page on the desktops of your whole class, a group or selected students. You can also launch a web page on your students’ computers using the SMART Sync toolbar in Internet Explorer.
41 To share a web page using the SMART Sync toolbar | CHAPT ER 3 – BR OAD C AST IN G AN D C OMMU N IC AT IN G 1. Open Internet Explorer Internet browser. 2. Browse to the web page you want to display to your students. 3. If you haven’t done so already, select View > Toolbar > SMART Sync to display the SMART Sync toolbar. 4. Click Send to Students .
Chapter 4 Organizing Collaboration Starting Collaborative Assignments Completing Collaborative Assignments Monitoring Collaborative Assignments Viewing Completed Assignments 43 44 46 47 Using SMART Sync, you can separate your class into groups of two or three students, distribute an assignment for them to complete collaboratively and monitor their progress.
44 | CHAPT ER 4 – OR GAN IZ IN G C OLLABOR AT ION 5. For each additional document you want to include with the assignment as a resource file, click Add, browse to and select the file, and then click Open. N OTE If you want to remove a previously included resource file, select the file and click Remove. 6. Select the Allow students to chat check box to allow students to chat using SMART Sync while they’re working on the assignment. OR Clear the Allow students to chat check box to prevent student chat. 7.
45 | CHAPT ER 4 – OR GAN IZ IN G C OLLABOR AT ION N OTE If students have SMART Notebook™ SE collaborative learning software 1.6 or later on their computers, all collaborative files open in new tabs in SMART Notebook SE and students' work is saved to their binders automatically. Each group includes one student responsible for submitting the group’s final response. SMART Sync selects this student randomly. The following procedure must be completed by the students on their computers.
46 | CHAPT ER 4 – OR GAN IZ IN G C OLLABOR AT ION 6. If you aren’t responsible for submitting the group’s final response, you can see the group leader’s screen. Work with your group until your group leader has completed an answer on behalf of the group. When you’re happy with his or her answer, select the Ready to hand in check box in the Collaboration sidebar. OR If you are responsible for submitting the group’s final response, the other members of your group can see your screen.
47 | CHAPT ER 4 – OR GAN IZ IN G C OLLABOR AT ION 2. Click All Computers or All Students to monitor the class. OR Click a group’s tab to monitor the group. The Collaboration view displays the thumbnails of the class or the selected group. This view also lists the assignment document and resource files you distributed with the collaborative assignment. N OTES o You can customize the view’s appearance by resizing the thumbnails (see Resizing Thumbnails on page 12).
48 To view a group’s collaborative response To return to the default Collaboration view screen | CHAPT ER 4 – OR GAN IZ IN G C OLLABOR AT ION Click the appropriate link below Session deliverables are located in. Click Set up collaboration work details.
Chapter 5 Answering Questions Viewing and Answering Questions Deleting a Question without Answering Saving the Question History Clearing the Question History 49 50 51 51 If SMART Sync Student was installed in Visible mode, students can send questions to you and you can respond to each question. Viewing and Answering Questions When students ask questions through SMART Sync Student, a Question symbol and the number of currently unanswered questions appear in the bottom right corner of SMART Sync Teacher.
50 | CHAPT ER 5 4. Click Send – AN SWER IN G QU EST ION S to send your response to the student who sent you the question. OR Click Send to All to send your response to the entire class. Your response appears in the History area of the Questions view. Your response also appears on the Teacher tab in the students’ SMART Sync Student Chat dialog box. N OTE Students can reply to your response. Similarly, you can continue to send messages to students by typing text in the Message box and pressing ENTER.
51 | CHAPT ER 5 – AN SWER IN G QU EST ION S Saving the Question History The students’ questions and your responses appear in the History area of the Questions view. You can save the history as a text file. To save the question history 1. Click Questions . The Questions view appears. 2. Click Save . The Save As dialog box appears. 3. Browse to the folder where you want to save the file. 4. Type a name for the file in the File name box. 5. Click Save.
Chapter 6 Chatting Chatting with Students Saving the Chat History Clearing the Chat History Enabling and Disabling Student Chat 53 55 55 56 SMART Sync allows you to chat with your whole class or a specific group. By restricting your comments to a group, you don’t distract students with messages that don’t apply to them. You can also send a private message to selected students. You can view all chat messages, including the ones between students, in the History area of the Chat view.
54 To chat with students | CHAPT ER 6 1. Click Chat – CHAT T ING . The Chat view appears. 2. Click All Computers or All Students to chat with all students. OR Click a group’s tab to chat with only students in the group. 3. Type a message in the Message box, and then click Send. Your message appears in the History area of the Chat view. Your message also appears in the equivalent tab of the students’ SMART Sync Student Chat dialog box.
55 | CHAPT ER 6 – CHAT T ING Saving the Chat History During your chat, you can save the chat history as a text file. N OTE Only teachers can save the chat history. TIP You can also copy the chat history by selecting text and pressing CTRL+C. To save the chat history 1. Click Chat . The Chat view appears. 2. Click the group’s tab with the chat history you want to view and save. 3. Click Save . The Save As dialog box appears. 4. Browse to the folder where you want to save the file. 5.
56 | CHAPT ER 6 3. Click Clear – CHAT T ING . A message appears asking for confirmation. 4. Click Yes. Enabling and Disabling Student Chat You can allows students in either the whole class or a group to chat with each other, even when you’re not contributing to the messages. TIP You can enable student chat for one group and disable it for another. N OTE If SMART Sync Student is in Hidden mode, students can’t initiate chat even if you allow it. However, they can respond to chat if you initiate it.
57 | CHAPT ER 6 – CHAT T ING 3. Clear the Allow Students to Chat check box. N OTE If you disable student chat, your students can still view the chat history, but can’t add new messages. To prevent students from viewing the chat history, clear it (see Clearing the Chat History on page 55).
Chapter 7 Sending and Receiving Files Sending Files to Students Receiving Files from a Student Clearing Files from the File List 59 61 61 You can easily send files to your class using SMART Sync and, if SMART Sync Student was installed on your students’ computers in Visible mode, they can send files to you. The File Transfer view lists all of the files you send or receive. N OTE If you send a file to one student, the file transfer goes very quickly.
60 | CHAPT ER 7 – SENDING AND RECEIVING F ILES 2. Click All Computers or All Students to send the file to all students. OR Click a group’s tab to send the file to only students in the group. OR Select students’ names in the students list to send the file to only those students. 3. Click Send File . The Send File dialog box appears. 4. Browse to and select the file you want to send, and then click Send. When the file transfer begins, the file name appears in the Sent Files list.
61 | CHAPT ER 7 – SENDING AND RECEIVING F ILES Receiving Files from a Student You can use SMART Sync to receive files from students. To check for sent files from students 1. Click File Transfer . The File Transfer view appears. 2. Click All Computers or All Students to check for files sent by all students. OR Click a group’s tab to check for files sent by only students in the group. N OTE If you close SMART Sync while a file transfer is in progress, the transfer is canceled. To open a file 1.
62 | CHAPT ER 7 – SENDING AND RECEIVING F ILES 2. Select the file you want to clear. C A U TI ON A confirmation message does not appear. Ensure you have selected the correct file before you perform the next step. 3. Click Clear To clear all files . 1. Click File Transfer . The File Transfer view appears. 2. Click All Computers or All Students. 3. Ensure no files are selected in the file list. 4. Click Clear . A message appears asking for confirmation. 5. Click Yes.
Chapter 8 Controlling Access to Applications Creating and Using Application Blocking Rules Creating Application Blocking Rules Sharing Application Blocking Rules Activating and Deactivating Application Blocking Rules Starting and Closing Applications Starting an Application on Students’ Computers Closing an Application on Students’ Computers You can block your students’ access to specific applications using customized application blocking rules.
64 | CHAPT ER 8 – C ON T R OLLIN G AC C ESS T O APPLIC AT ION S SMART Sync comes with six application blocking rules: Name Description Block Internet Explorer Blocks the web browser Block Windows Games Blocks Windows games, such as Solitaire Block Windows Media Player Blocks Windows Media Player Block All Except Internet Blocks all applications except the web browser Browser Block All Except Microsoft Office Blocks all applications except the Microsoft Office applications (Word, Excel®, PowerPo
65 | CHAPT ER 8 – C ON T R OLLIN G AC C ESS T O APPLIC AT ION S 5. Select an application you want to add to the rule in the List of Applications, and then click Add. TIPS o If you added an application to the rule by accident, you can remove it by selecting it and then clicking Remove. o An application must be installed on your computer to appear in the List of Applications. The exception to this rule is SMART Notebook SE, which doesn’t need to be installed on your computer to appear in this list.
66 | CHAPT ER 8 – C ON T R OLLIN G AC C ESS T O APPLIC AT ION S 6. Select an application you want to add to the rule in the List of Applications, and then click Add. OR Select an application you want to remove from the rule, and then click Remove. TIPS o An application must be installed on your computer to appear in the List of Applications. The exception to this rule is SMART Notebook SE, which doesn’t need to be installed on your computer to appear in this list.
67 To save your rules as a SYNCRULES file | CHAPT ER 8 – C ON T R OLLIN G AC C ESS T O APPLIC AT ION S 1. Click Application . The Application view appears. 2. Select Actions > Save Rules. The Save As dialog box appears. 3. Browse to the location where you want to save the file. 4. Type a name for the file in the File name box. 5. Click Save. To load a SYNCRULES file 1. Click Application . The Application view appears. 2. Select Actions > Load Rules. The Open dialog box appears. 3.
68 | CHAPT ER 8 4. Click Apply – C ON T R OLLIN G AC C ESS T O APPLIC AT ION S . C A U TI ON o If you activate a rule that blocks specific applications and allows all others, a message appears asking for confirmation. Click Block Applications. If one of the selected students is running a restricted application, the application closes automatically and any unsaved work is lost. Advise students to save their work before you complete this step.
69 | CHAPT ER 8 – C ON T R OLLIN G AC C ESS T O APPLIC AT ION S Starting an Application on Students’ Computers You can remotely start an application on every student’s computer. For example, you can start an application on every student’s computer before class starts, so everyone sits down to the same program. TIP If SMART Classroom Suite™ interactive learning software is installed on your students’ computers, you can start SMART Notebook SE even if it isn’t installed on your computer.
70 | CHAPT ER 8 – C ON T R OLLIN G AC C ESS T O APPLIC AT ION S Closing an Application on Students’ Computers You can remotely close an application on every student’s computer. C A U TI ON If you remotely close a student’s application, the application closes immediately and any unsaved work is lost. Advise students to save their work before completing the following procedure.
71 | CHAPT ER 8 – C ON T R OLLIN G AC C ESS T O APPLIC AT ION S 5. Repeat step 4 for each application you want to close on the students’ computers. 6. Click OK.
Chapter 9 Controlling Access to the Internet Blocking Internet Access Creating and Using Internet Blocking Rules Creating Internet Blocking Rules Sharing Internet Blocking Rules Activating and Deactivating Internet Blocking Rules 73 74 74 76 76 You can control students’ access to the Internet either by blocking access to the entire Internet or by allowing or blocking access to specific web pages through Internet blocking rules.
74 | CHAPT ER 9 – C ON T R OLLIN G AC C ESS T O T H E IN T ER N ET Creating and Using Internet Blocking Rules If you don’t want to block your students’ access to the entire Internet, you can still block your students’ access to specific web pages using Internet blocking rules.
75 | CHAPT ER 9 – C ON T R OLLIN G AC C ESS T O T H E IN T ER N ET 5. Click Add, type the address of a website you want to add to the rule in the Website box (for example, www.example.com), and then click OK. TIP If you added a website to the rule by accident, you can remove it by selecting it and then clicking Remove. 6. Repeat step 5 for each website you want to add to the rule. 7. Click OK. To edit a rule 1. Click Internet . The Internet view appears. 2. Select the rule. 3. Click Edit .
76 | CHAPT ER 9 – C ON T R OLLIN G AC C ESS T O T H E IN T ER N ET Sharing Internet Blocking Rules You can save Internet blocking rules in SYNCRULES files and share those files with other teachers. The other teachers can then load the SYNCRULES file to use your rules in their copies of SMART Sync Teacher. Similarly, you can load SYNCRULES files from other teachers to use their rules. To save your rules as a SYNCRULES file 1. Click Internet . The Internet view appears. 2. Select Actions > Save Rules.
77 | CHAPT ER 9 – C ON T R OLLIN G AC C ESS T O T H E IN T ER N ET 3. Select the rule. 4. Click Apply . The Internet Block students list. To deactivate a rule 1. Click Internet symbol appears beside the selected students in the . The Internet view appears. 2. Click All Computers or All Students to deactivate the rule for all students. OR Click a group’s tab to deactivate the rule for only students in the group.
Chapter 10 Working with Other Teachers and Teacher Aides Controlling Teacher Aides Allowing Teacher Aides Responding to a Teacher Aide’s Request to Join Disconnecting Teacher Aides Joining a Class as a Teacher Aide 79 79 80 80 80 As the teacher, you can use SMART Sync to monitor, communicate with and control your class. You can also allow colleagues limited access to SMART Sync so that they can monitor your class. SMART Sync refers to these additional teachers as teacher aides.
80 | CHAPT ER 10 – WOR KIN G WIT H OT H ER T EAC H ER S AN D T EAC H ER AIDES If you don’t want any teacher aides to join your class, clear Options > Allow Teacher Aides. If a teacher aide tries to join your class while your settings don’t allow teacher aides, the teacher aide receives a message advising them they can’t join your class.
81 | CHAPT ER 10 – WOR KIN G WIT H OT H ER T EAC H ER S AN D T EAC H ER AIDES As a teacher aide, you can access the Thumbnails view and monitor students. However, you can’t use the more advanced features of SMART Sync, such as taking control of a student’s desktop, locking out students, blocking applications, and so on. To join a class as a teacher aide, you must request and receive permission from the teacher.
82 | CHAPT ER 10 – WOR KIN G WIT H OT H ER T EAC H ER S AN D T EAC H ER AIDES To leave a class Select Connection > Teacher’s Aide > Disconnect from class.
Chapter 11 Configuring SMART Sync Teacher Setting the Language Connecting to SMART Sync Class List Server Setting the Lock-Out Message Setting the Optimization Preferences Setting the Control Preferences Setting the Broadcast Preferences Setting the Digital Ink’s Appearance Setting the File Transfer Preferences Setting a User Authentication Password Setting the Advanced Preferences Setting the Advanced Preferences Selecting Network Adapters Setting the Logging Preferences You can customize the following f
84 | l CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER Advanced preferences (including thumbnail frame rate, multicast, unicast, screen capture and network adapter settings) l Logging Setting the Language The SMART Language Setup utility allows you to set the language for a select SMART program or all SMART programs installed on your computer. To set the language 1. Select Options > Language Setup. The Language Setup dialog box appears. 2.
85 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER Connecting to SMART Sync Class List Server If you or your system administrator has installed SMART Sync Class List Server as documented in the SMART Sync 2010 System Administrator’s Guide (document 144150), you can connect SMART Sync Teacher to it to do one of the following: l Maintain information about your school’s students, teachers, classes and computer labs, as well as rules you can apply to block student access to applications and websi
86 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 6. Browse to and select the SMART School file. N OTE Your system administrator can provide you with the path to the SMART School file. 7. Click Open. The Open dialog box closes, and the path to the SMART School file appears in the School File Location box. 8. Click OK. 9. Close and restart SMART Sync Teacher.
87 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER Setting the Lock-Out Message You can get your students’ attention by locking students’ desktops and presenting them with a simple message (see Locking Student Desktops on page 26). The default message is “Eyes to the front, please”, but you can change this message. To set the lock-out message 1. Select Options > Preferences. The Preferences dialog box appears. 2. Click the Lock Screen tab. 3. Type a message in the Lock-out message box. 4.
88 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER Setting the Optimization Preferences When you observe, control or broadcast a student’s desktop, SMART Sync displays the student’s desktop on your screen at a specific image quality and frame rate for optimal network performance.
89 To return the optimization preferences to their default settings | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 1. Select Options > Preferences. The Preferences dialog box appears. 2. Click the Optimization tab. 3. Click Defaults. 4. Click OK. Setting the Control Preferences By default, you have sole control of the student’s desktop. However, you can share control with the student. If you share control, both you and the student can control the student’s desktop.
90 To not share control of a student’s desktop | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 1. Select Options > Preferences. The Preferences dialog box appears. 2. Click the Control tab. 3. Select Teacher-only. 4. Click OK. To return the control preferences to their default settings 1. Select Options > Preferences. The Preferences dialog box appears. 2. Click the Control tab. 3. Click Defaults. 4. Click OK.
91 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 5. Click OK. To set preferences for when you broadcast a student’s desktop 1. Select Options > Preferences. The Preferences dialog box appears. 2. Click the Broadcast tab. 3. Select Teacher-only if you want exclusive control of the mouse or keyboard during the broadcast. OR Select Student-only if you want the student to have exclusive control of the mouse or keyboard during the broadcast.
92 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER N OTE If you’re working on a SMART Board interactive whiteboard, you can write notes using a pen tray pen. You can change the appearance of the digital ink using the options in SMART Notebook. To set the digital ink’s 1. Select Options > Preferences. appearance The Preferences dialog box appears. 2. Click the Annotation Pen tab. 3. Type a width value between 1 and 32 pixels in the Width box. 4.
93 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 3. If you want the files that you send to open automatically, select the Automatically open files on student’s computers check box. Otherwise, clear this check box. 4. If you want to change the default file location of received files, select Custom folder. Click Browse, navigate to and select the folder you want, and then click OK. 5.
94 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 3. Select the Use password check box. The Create Password dialog box appears. 4. Type the password. 5. Type the password again to confirm it. 6. Click OK. To change a user authentication password on the teacher’s computer 1. Select Options > Preferences. The Preferences dialog box appears. 2. Click the Security tab. 3. Select the Use password check box. The Change Password dialog box appears. 4. Type the old password. 5.
95 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER Setting the Advanced Preferences You can set advanced preferences such as the thumbnail frame rate, multicast, unicast and screen capture settings. I MPOR TA N T Do not change the advanced preferences unless you are instructed to by SMART Support or if you’re familiar with these settings. To set the thumbnail frame rate 1. Select Options > Preferences. The Preferences dialog box appears. 2. Click the Advanced tab. 3.
96 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 3. Select one of the following values from the Transport mode drop-down list: o Automatic to allow SMART Sync to select the best transport mode for your network o Unicast to use unicasting as the transport mode o Multicast to use IP multicasting as the transport mode N OTE SMART recommends the Automatic option. TIP To view the currently used transport mode, select Help > About SMART Sync and open the Description tab. 4.
97 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 6. Optionally, type the size of chunks in kilobytes for TCP traffic in the TCP chunk size box. I MPOR TA N T Increasing the chunk size while reducing the milliseconds per chunk increases the rate that SMART Sync attempts to send TCP traffic. If you are having trouble with Collaboration file transfer or the Observe function, consider increasing the milliseconds per chunk to improve reliability (at the cost of performance).
98 To return the advanced preferences to their default settings | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 1. Select Options > Preferences. The Preferences dialog box appears. 2. Click the Advanced tab. 3. Click Defaults. 4. Click OK. Selecting Network Adapters If your computer has multiple network adapters, SMART Sync uses the network adapter selected by the operating system. However, you can specify the order in which the operating system will try using the network adapters.
99 | CHAPT ER 11 – C ON F IGU R IN G SMAR T SYN C T EAC H ER 6. Move the other network adapters in this way until the network adapters are listed in the order in which you would like your computer to try them, with your preferred choice listed first. 7. Click OK. N OTE You can also specify a selection order for a student computer’s network adapters, either when you install SMART Sync on the student’s computer or if you reconfigure the installation options. 8. Click OK.
Appendix A Sending Feedback to SMART When you start SMART Sync 2010 for the first time, a dialog box could appear asking whether you want to join the SMART Customer Experience Program. If you choose to join the program, SMART Sync 2010 sends information to SMART that helps us improve the software for future releases. After starting SMART Sync 2010 for the first time, you can enable or disable this feature through the Help menu.
Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Support. Your local reseller can resolve most issues without delay.
104 | APPENDIX B – C U ST OMER SU PPOR T General Inquires Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.228.5940 or Toll Free 1.866.518.6791 (U.S./Canada) Fax +1.403.228.2500 E-mail info@smarttech.com Registration To help us serve you, register online at www.smarttech.com/registration.
Index A administered classes 2, 6 annotations 24, 35 announcements 36 application blocking rules about 63 activating 67 creating 64 deactivating 68 deleting 66 editing 65 sharing 66 applications closing on student computers 70 launching on student computers 69 rules for blocking 63 Applications view 8 aspect ratios 20 B Bitmap graphics blocking rules application Internet 25 See application blocking rules See Internet blocking chat about enabling and disabling history Chat view classes about changing obse
106 | INDEX receiving from students sending to students setting transfer preferences Full Screen mode 61 59 92 22 104 25 8, 13 14 15 14 43 17 H highlighter host names JPEG graphics 25 L G general inquiries graphics groups about creating deleting editing in collaborative assignments observing J 92 3 I IDs student See student IDs teacher See teacher IDs incompatible versions 4 inquiries 104 Internet blocking access to 73 controlling access to 74 Internet blocking rules about 74 activating 76 creat
107 | INDEX digital ink 91 file transfer 92 lock-out message 87 logging 99 SMART School file location 85 teacher discovery 86 user authentication password 93 programs See applications Q questions answering clearing deleting saving viewing Questions view quit 49 51 50 51 49 7 15 R ratios redraw hooks DLL registration restart rules application blocking 20 97 104 29 See application Internet blocking blocking rules See Internet blocking rules S screen captures 25 sharing control of a student’s desktop
108 | INDEX transparency troubleshooting articles TTL thresholds TXT files 92 103 96 51 U unicasting user's guides user authentication passwords user interface about customizing 95 103 93 6 10 V video views Application Chat Collaboration File Transfer Internet Questions Thumbnail votes 37 8 7 7 8 8 7 7 37 W web pages Window mode Windows Bitmap graphics Windows Media Player Windows Vista operating system WMV files 40 21 25 38 35 38 Y Yes votes 37
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