P L E A S E T H I N K B E F O R E Y O U P RI N T SMART Board™ V280 Interactive Whiteboard Installation and User’s Guide
Product Registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at www.smarttech.com/registration. Keep the following information available in case you need to contact SMART Technical Support.
Important Information Before you install and use your SMART Board™ V280 interactive whiteboard, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. These safety warnings and precautions describe the safe and correct operation of your SMART Board interactive whiteboard and its accessories, helping you to prevent injuries and equipment damage.
ii | IM P O RT A NT I NF O R M A TI O N • Do not mount your SMART Board V280 interactive whiteboard on an FS670 or FS570 floor stand. These floor stands do not provide the correct locking mechanisms to properly secure your interactive whiteboard. Using these stands could result in personal injury and product damage. • Move your floor stand-mounted SMART Board interactive whiteboard with care. Quick stops, excessive force and uneven surfaces might cause your product to overturn.
ii i | IM P O RT A NT I NF O R MA TI O N • For operating safety and to avoid damage to your SMART Board interactive whiteboard, use only the included high-speed USB 2.0 cable that came with your interactive whiteboard to connect it to a computer that has a high-speed USB 2.0 compliant port and that bears the USB logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL Mark(s) for CAS/UL 60950.
iv | IM P O RT A NT I NF O R M A TI O N • Connect an external power supply (not included) to your SMART Board V280 interactive whiteboard when using a bus powered hub, such as the SMART Active USB Extension Cable, with your product. The external power supply (when required) must meet the Limited Power Source (LPS) requirements of CSA/UL/IEC/EN 60950-1. • Before your clean your interactive whiteboard, shut down or disconnect the connected computer.
Contents Important Information.....................................................................................................i Safety Warnings and Cautions .........................................................................i Other Precautions........................................................................................... iii Introducing Your SMART Board V280 Interactive Whiteboard.................................... 1 Introduction ......................................................
vi | CO N T EN TS Getting Started with SMART Notebook Software ...................................................... 29 Installing SMART Notebook Software .......................................................... 30 Clicking, Writing, Erasing and More with the Floating Tools Toolbar ........... 32 Capturing Your Notes and Creating Presentations with SMART Notebook . 36 Recording and Playing Videos, Sharing Applications and Enhancing Your Presentations ...................................................
vi i | CON T EN TS Customer Support...................................................................................................... 77 Online Information and Support.................................................................... 77 Training......................................................................................................... 77 Technical Support......................................................................................... 77 Shipping and Repair Status .............
vi ii | CON T EN TS
Chapter 1 Introducing Your SMART Board V280 Interactive Whiteboard In This Chapter Refer to these topics to learn more about your SMART Board V280 interactive whiteboard and its parts and accessories. Introduction ..................................................................................................... 2 Features.......................................................................................................... 2 How Does Your SMART Board Interactive Whiteboard Work? .....................
2 | I N T R O D U C I N G Y O U R S M A RT B O A R D V 2 8 0 I NT E R A C T I V E W H I T E B O A R D Introduction Your SMART product is a wall-mounted, pen-only front projection interactive whiteboard. It enables you to do everything that you can do at your computer— open and close applications, scroll through files, conference with others, create new documents or edit existing ones, visit websites, play video clips and more— by touching the screen with the included pen.
3 | I N T R O D U C I N G Y O U R S M A RT B O A R D V 2 8 0 I NT E R A C T I V E W H I T E B O A R D How Does Your SMART Board Interactive Whiteboard Work? Your SMART Board interactive whiteboard and pen function as input devices for your computer, just like a mouse, enabling you to work in any application available on your connected computer from your interactive whiteboard’s screen.
4 | I N T R O D U C I N G Y O U R S M A RT B O A R D V 2 8 0 I NT E R A C T I V E W H I T E B O A R D Minimum Computer Requirements To successfully power your interactive whiteboard and run SMART product drivers, your computer must meet certain minimum operating specifications. For your interactive whiteboard’s system requirements, see the SMART Board V280 Interactive Whiteboard Specifications (document 121618 at www.smarttech.com/support).
5 | I N T R O D U C I N G Y O U R S M A RT B O A R D V 2 8 0 I NT E R A C T I V E W H I T E B O A R D • three L-shaped tabs • a 32" (81.3 cm) wall-mounting bracket • eight self-tapping wall anchors • eight long self-tapping screws • three small thread-forming screws • a 16' (5 m) high-speed USB 2.
6 | I N T R O D U C I N G Y O U R S M A RT B O A R D V 2 8 0 I NT E R A C T I V E W H I T E B O A R D • two AAA alkaline batteries • two software CDs • four replacement pen nibs • four replacement pen tips • a limited warranty document • a product registration card • textless installation instructions
7 | I N T R O D U C I N G Y O U R S M A RT B O A R D V 2 8 0 I NT E R A C T I V E W H I T E B O A R D Standard Replaceable Parts Contact your authorized SMART reseller to purchase any of the following items. SMART High-Speed USB 2.0 Cable An included 16' (5 m) high-speed USB 2.0 cable provides power to your SMART Board interactive whiteboard from your Windows® computer.
8 | I N T R O D U C I N G Y O U R S M A RT B O A R D V 2 8 0 I NT E R A C T I V E W H I T E B O A R D
Chapter 2 Installing and Securing Your SMART Board V280 Interactive Whiteboard In This Chapter Refer to these topics for information about wall-mounting your SMART Board V280 interactive whiteboard. Environmental Requirements ....................................................................... 10 Installing Your SMART Board V280 Interactive Whiteboard ........................ 11 Before Installing Your Interactive Whiteboard ........................................
10 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD Environmental Requirements Before installing your SMART Board V280 interactive whiteboard, review the following environmental requirements.
11 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD Installing Your SMART Board V280 Interactive Whiteboard Before Installing Your Interactive Whiteboard Before you install your SMART Board V280 interactive whiteboard, choose a location that’s protected from direct sunlight.
12 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD Tools Required To wall-mount your interactive whiteboard you’ll need the following tools, which aren’t included with your package: • a Phillips® No. 2 screwdriver NOTE All screws must be tightened by hand.
13 To mount your interactive whiteboard | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD 1. Place your interactive whiteboard face down on a clean, flat surface, and then slide an included L-shaped tab into the slot in each of the three pen tray brackets. 3× 2. Ensure that the two USB cables extending from each camera to the USB hub are securely connected, and that the cable clip is fastened, as illustrated below. 2× 3.
14 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD 4. Using the mounting bracket as a template, mark the location of the five mounting holes on the wall. 5× 5. Use the Phillips No. 2 screwdriver to secure an included self-tapping wall anchor at each mark. NOTE Don’t use a hammer to tap these anchors into the wall. If you find it impossible to screw an anchor flush with the wall, you might have encountered a stud.
15 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD Aligning Your Interactive Whiteboard with Your Projector (Optional) If your projector is installed in a fixed location, align your interactive whiteboard to the projected image before you secure the L-shaped tabs. To align your interactive whiteboard with your projector 1.
16 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD 2. Using the screwdriver, secure each of the three tabs to its corresponding bracket with one of the included small thread-forming screws, as illustrated. 3× 3. Using each tab as a template, mark the location of the three holes on the wall. 3× 4. Slide your interactive whiteboard 2" (5 cm) sideways to the left along the wall-mounting bracket. 5.
17 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD 7. Using the screwdriver, secure an included long metal self-tapping screw through each of the three tabs and into the wall anchors beneath. 6. 2" (5 cm) 3× 7.
18 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD Preparing the Pens Refer to the following procedure to prepare the included interactive whiteboard pens for use. To prepare the pens 1. Pull back the battery cover of each pen to open the battery compartment, and then insert an AAA battery, as illustrated. – + 2. Press the tip switch on the nib of each pen with your finger to check that the pen is working properly.
19 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD Securing Your Interactive Whiteboard with a Kensington Lock Secure your interactive whiteboard by attaching a security cable, such as a Kensington cable and lock device (not included), to your interactive whiteboard and an immovable object. IMPORTANT Kensington locks are not designed to be a solid protection measure because the lock can be torn out.
20 | I N S T A L L IN G A N D S E C U R I N G Y O U R S M A R T B O A R D V 28 0 I NT E R A C T I V E WHITEBOARD
Chapter 3 Connecting Your Interactive Whiteboard to a Computer In This Chapter Refer to these topics for information about connecting your SMART Board V280 interactive whiteboard to a computer. Overview....................................................................................................... 22 Connecting the USB Cable........................................................................... 22 Configuring Your Computer Settings ............................................................
22 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R Overview Your SMART Board V280 interactive whiteboard’s high-speed USB 2.0 interface enables you to connect your interactive whiteboard to your computer. Because the included USB 2.0 cable provides both a digital signal and power from your computer to your interactive whiteboard, you don’t require an additional power supply.
23 To connect using the included USB cable | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R 1. Connect one end of the included 16' (5 m) USB cable to the captive connector suspended from your interactive whiteboard’s lower-right corner. NOTE Use only the included high-speed USB 2.0 cable to connect your SMART Board V280 interactive whiteboard to your computer. 1. 2. Connect the other end to a high-speed USB 2.0 receptacle on your computer. 2.
24 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R Configuring Your Computer Settings For optimal configuration, use the following recommended settings for the computer supporting your interactive whiteboard. Recommended Settings Configure your computer’s power management settings to turn off the monitor after one hour of inactivity and to put the hard disks into standby mode after two hours.
25 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R Installing SMART Product Drivers After you install SMART product drivers on your computer, your SMART Board V280 interactive whiteboard’s display will respond to the touch of an interactive whiteboard pen on its screen surface. SMART product drivers include the tools that you need to control computer applications with the included pen, and to write over them in digital ink.
26 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R Orienting Your Interactive Whiteboard Your SMART Board V280 interactive whiteboard includes default orientation data from the manufacturing process. After you install SMART product drivers on your computer, orient your interactive whiteboard. Orienting your interactive whiteboard ensures the greatest possible level of writing and touch accuracy.
27 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R NOTE When you press the nib of the pen against your interactive whiteboard’s screen, the LED light on the pen illuminates. Good Orientation Point The pen touches the center of the target. Poor Orientation Point 4. Repeat step 3 until you arrive at the last point. NOTE If you’re not satisfied with the precision of a particular point, press the left arrow key on your computer’s keyboard to repeat the orientation for that point.
28 | CON N ECT IN G Y O UR I NT ER ACT IV E WH IT EB OARD T O A C O MPU TE R Using the Interactive Whiteboard Pen as a Mouse Your interactive whiteboard includes two battery-powered pens. After SMART product drivers are running on your connected computer, use these pens to write in digital ink on your desktop image or any open application. If necessary, move the mouse or touch any key on your keyboard to bring your computer out of standby mode.
Chapter 4 Getting Started with SMART Notebook Software In This Chapter Refer to these topics for information about getting started with SMART Notebook software. Installing SMART Notebook Software .......................................................... 30 Clicking, Writing, Erasing and More with the Floating Tools Toolbar ........... 32 Clicking (Mouse Mode)........................................................................... 33 Writing ..............................................................
30 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Instant Conferencing Using SMART Bridgit Software ............................ 39 Other SMART Tools ............................................................................... 39 Writing and Drawing Directly into Software Applications .............................. 40 Where to Find More Information ...................................................................
31 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Complete the following steps to install SMART Notebook. To install SMART Notebook 1. Insert the included SMART Notebook CD in your computer’s CD drive. The SMART Notebook window opens. 2. Press Install SMART Notebook, and then follow the on-screen instructions. 3. During the installation, type the product key that you received from SMART. 4. When the installation is complete, press Exit.
32 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Clicking, Writing, Erasing and More with the Floating Tools Toolbar When working on your interactive whiteboard, the Floating Tools toolbar floats over your desktop and any open application. Using a pen, select a tool from this customizable toolbar to click, write, erase and open SMART Notebook on your interactive whiteboard.
33 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Clicking (Mouse Mode) When you first install SMART product drivers, SMART Notebook defaults to left-click (or mouse) mode, which is represented by the Left-Click button on the Floating Tools toolbar. When you press this button with a pen, SMART Notebook interprets your pen presses on your interactive whiteboard screen as left mouse clicks and movements.
34 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Erasing To erase your pen strokes, press the Eraser button, and then move the pen over the marks that you want to remove from your interactive whiteboard’s display. If you draw a circle around your notes with the Eraser tool selected and then press the screen once in the center of the circle, your notes inside the circle disappear.
35 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Customizing the Floating Tools Toolbar To choose from a variety of toolbar buttons, press the Customize button on the Floating Tools toolbar. Add or remove items by dragging them to or from the toolbar. Add or remove as many buttons as you like to fully customize Floating Tools with the buttons you need. To recreate one of the default tool sets, press Restore Defaults.
36 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Capturing Your Notes and Creating Presentations with SMART Notebook Create engaging and interactive lesson activities and presentations with colorful clip art, Adobe® Flash® objects, graphics or text using SMART Notebook. Capturing Your Notes and Drawings When you’re finished writing, capture your notes to a SMART Notebook page by selecting the camera icon in the Ink Layer menu.
37 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Creating, Managing and Presenting SMART Notebook Files If a SMART Notebook page isn’t already open, press the SMART Notebook button on the Floating Tools toolbar to open it, or press the SMART Board icon Windows notification area, and then select Notebook.
38 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Maximizing the Screen’s Viewing Area To maximize the screen’s viewing area, press the Full Screen Toolbar button in the toolbar at the top of your SMART Notebook page. The menus, tabs and title bar disappear. Use the Full Screen toolbar to move through your presentation, access menu options and return to Normal view.
39 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Recording and Playing Videos, Sharing Applications and Enhancing Your Presentations To access tools to record and play videos, share voice, video and data over the Internet, and enhance your interactive whiteboard presentations, press the SMART Board icon in the Windows notification area, and then select one of the options outlined below.
40 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Writing and Drawing Directly into Software Applications When software is Ink Aware, you can write and draw directly into an active software file and your notes will be visible the next time that you open the file. If the Digital Ink Layer doesn’t appear when you select a writing or drawing tool from the Floating Tools toolbar, you may be working in an Ink Aware application.
41 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E Where to Find More Information The SMART Notebook Help Center contains links to a wide range of information, including procedures, concepts, help with applications, tool descriptions, troubleshooting hints, and more. Access the Help Center from the SMART Board icon in the Windows notification area. For more resources, visit http://www2.smarttech.com/st/en-US/Country/, and then select your country.
42 | G E T T I N G S T A R T E D W I T H S M A RT N O T E B O O K S O F T W AR E
Chapter 5 Maintenance and Troubleshooting In This Chapter Refer to these topics for information about maintaining and troubleshooting your SMART Board V280 interactive whiteboard. Tips for Trouble-Free Performance .............................................................. 44 Safety Tips for Teachers ........................................................................ 44 Preventing Damage to Your SMART Board V280 Interactive Whiteboard’s Writing Surface ..............................................
44 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Tips for Trouble-Free Performance • Ensure that you connect your SMART Board V280 interactive whiteboard to a high-speed USB 2.0 computer interface that’s recognized by the operating system and isn’t being used by another application. • Make sure that you regularly install a fresh battery in each pen. Rechargeable batteries are acceptable. When less than one hour of battery life remains, the pen’s LED light turns red.
45 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Preventing Damage to Your SMART Board V280 Interactive Whiteboard’s Writing Surface CAUTIONS • Your SMART Board V280 interactive whiteboard is not a dry-erase product. Do not use dry-erase or permanent markers on its surface. • Do not use harsh chemicals or abrasive cleaners on your interactive whiteboard. Your SMART Board interactive whiteboard is durable. However, take care to prevent damage to the screen and other parts of your product.
46 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G TIP When removing ink, don’t use Sanford Expo Dry Erase Board Doctor, Sanford Expo Cleaning Wipes, low-odor Sanford Expo Whiteboard Cleaner or Windex® glass cleaner, which don’t adequately clean the surface of your SMART Board V280 interactive whiteboard and can leave permanent stains.
47 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G General Troubleshooting Adjusting the Projected Image If your projector isn’t installed in a fixed location, you can correct many image problems by shifting your projector so that the projected image fits squarely on your interactive whiteboard’s screen. Optimally, each side of the image should extend almost to the edge of your interactive whiteboard’s display surface. You can then adjust the zoom lens to display a focused image.
48 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Resetting Your Interactive Whiteboard If your interactive whiteboard behaves erratically or becomes unresponsive, possibly because of an electrostatic discharge, a power interruption or some other event, you might be able to restore normal operation by resetting your interactive whiteboard. You can reset your interactive whiteboard by disconnecting and then reconnecting the USB cable.
49 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution There is no image projected on your interactive whiteboard’s screen, or a “No Input” message appears. Your projector isn’t • Check the video cable receiving a video signal. connections. • Check that the correct video input is selected on your projector. • Ensure that your projector is on, and that it’s connected to a power source. • If you’re using a laptop computer, switch the external video connection on.
50 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Your computer isn’t You see a message high-speed USB 2.0 telling you that your interactive whiteboard compliant. requires a high-speed USB 2.0 compliant computer. Solution Replace your computer with a newer, high-speed, USB 2.0 compliant model. For your interactive whiteboard’s system requirements, see document 121618 at www.smarttech.com/support.
51 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution You see a message telling you that your interactive whiteboard requires a high-speed USB 2.0 compliant computer. The included USB cable isn’t connected to a high-speed USB 2.0 compliant port on your computer. On some computers, the front USB ports aren’t high-speed USB 2.0 compliant. Try a different USB port. There are too many devices connected to your computer.
52 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution The orientation procedure stops at the first point and won’t proceed to the next point. The projected image doesn’t completely fill the writing surface of your interactive whiteboard. Move your projector away from your interactive whiteboard or adjust the projector’s zoom feature so that the projected image fills the entire writing surface, and then repeat the orientation procedure.
53 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution Your interactive whiteboard's screen doesn't respond when you touch it with a pen, the pointer moves erratically or gaps appear when you draw or write, or the pen doesn’t work reliably near the bottom of the screen. Your interactive whiteboard isn’t oriented properly. Orient your interactive whiteboard. For more information about orienting your interactive whiteboard, see page 26.
54 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution Your interactive Increase your interactive whiteboard’s frame rate whiteboard’s frame rate. might be set too low. To determine whether your interactive whiteboard’s frame rate is set too low, write the same word twice: once slowly, and once NOTE quickly. If your strokes are This issue doesn’t complete in the slow version but occur when you not in the quick version, the frame use handwriting. rate is set too low.
55 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution Unwanted connection lines appear between printed letters when you write quickly on your interactive whiteboard. The Double-click Zone might be too large for your style of printing. Your interactive whiteboard is incorrectly reading your printing strokes as double-clicks. Decrease the size of the Double-click Zone. To decrease the size of the Double-click zone: 1.
56 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause There is a small red × SMART Notebook on the SMART Board software is unable to detect your interactive icon . whiteboard. Solution Check that the cable extending from each camera to the USB hub behind your interactive whiteboard is securely connected, and that the USB 2.0 cable is connected to both the USB hub (on the back of your interactive whiteboard) and your computer.
57 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause There is a small red × The USB CCID Smart on the SMART Board Card driver installed on your computer failed icon . to access the Atmel® (continued) chip on your interactive whiteboard’s USB hub. NOTE The USB CCID Smart Card driver encrypts data from each of your interactive whiteboard’s cameras, which connect to the USB hub.
58 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause There is a small red × The camera calibration on the SMART Board data is lost. icon . (continued) Solution Restore the back-up camera data from the registry. To restore the back-up camera data: 1. In the Windows notification area, select the SMART Board icon , and then select Control Panel. The SMART Notebook control panel opens. 2. Select About Software and Product Support > Tools > Diagnostics.
59 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms There is a small red × on the SMART Board icon . (continued) Cause Solution Stop and then start SMART Board service. To stop SMART Board service: 1. In the Windows notification area, select the SMART Board icon , and then select Control Panel. The SMART Notebook control panel opens. 2. Select About Software and Product Support > Tools > Diagnostics. The SMART Board Diagnostics window opens. 3.
60 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Symptoms Cause Solution The pen’s LED status light doesn’t illuminate green when you press the tip switch on the nib with your finger or against your interactive whiteboard. The screen also doesn’t respond when you touch it with a pen, and you’re unable to write in digital ink. The pen’s battery is weak or dead. Replace the old battery with a new or recharged one.
61 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G Contacting SMART Technical Support SMART Technical Support welcomes your call. However, if you experience difficulty with your SMART product, you might want to contact your authorized SMART reseller first. Your local reseller might be able to resolve the issue without delay.
62 | M A I NT E N A N C E A N D T R O U B LE S H O O T I N G
Appendix A Specification Drawings Wall-Mounted Cut Away View Leave at least 5/8" (1.6 cm) headroom to wall-mount your interactive whiteboard. 6" (15.2 cm) 5 3/8" (13.7 cm) Wall-Mounted Side View 3" (7.7 cm) 4" (10.
64 | S P E CIF I CAT I O N D R A W IN G S Wall-Mounted Front View 61 5/8" (156.5 cm) 46 1/4" (117.3 cm) 53 1/8" (134.9 cm) 64" (162.4 cm) 77 1 "( 95 .6 cm ) The recommended wall-mounted installation height to the top of your interactive whiteboard for average sized adults is 84" (213.4 cm). USB Connection Location All dimensions +/- 1/8" (3.
Appendix B Extending Your USB 2.0 Cable The 16' (5 m) high-speed USB 2.0 cable included with your SMART Board V280 interactive whiteboard is within the limit defined by the USB 2.0 standard for maximum length. However, if this cable isn’t long enough to reach from your computer to your interactive whiteboard, you can use a bus powered hub such as the SMART Active USB Extension Cable (Part No. USB-XT) to extend your USB connection by 16' (5 m).
66 | EXTENDING YOUR USB 2.0 CABLE This external power supply should meet the following specifications. Specification Parameter Power Supply • 5.0 V DC with 5% or better regulation • 1.5 A of current (typical draw - 500 mA) Connector 1/4" × 1/8" (5.5 × 2.
Appendix C Mounting Your Interactive Whiteboard on a Floor Stand Before Mounting Your Interactive Whiteboard on a Floor Stand Before mounting your SMART Board V280 interactive whiteboard on an FSV280 floor stand, carefully read and observe the following instructions for operating safety and to avoid damage to your product. WARNING • Two people are required to safely mount your interactive whiteboard on a floor stand because it might be too large for one person to safely maneuver alone.
68 | M O UN TI NG Y O U R I NT E R A C TI V E W HI TE B O A R D O N A F LO O R S TA ND Contents of Your FSV280 Floor Stand Shipping Box Your FSV280 floor stand shipping box contains: • Two upright braces (A) • Left foot (B) • Right foot (C) A (×2) B C • Left upright (D) • Right upright (E) • Bottom cross-bar (F) • Two vertical frame parts (G) • Bottom frame part (H) • Top frame part (J) F • One-year limited product warranty document G (×2) • Multi-lingual product warnings documen
69 | M O UN TI NG Y O U R I NT E R A C TI V E W HI TE B O A R D O N A F LO O R S TA ND Other Tools and Parts Required To mount your SMART Board interactive whiteboard on a floor stand, you’ll also need the following tools and parts, which aren’t included with your floor stand: • a Phillips No.
70 | M O UN TI NG Y O U R I NT E R A C TI V E W HI TE B O A R D O N A F LO O R S TA ND 3. Secure the bottom cross-bar (F) to the uprights (D and E) with two 1 1/2" (3.8 cm) button-head screws (K). Use the included hex key to tighten the screws. D E F NOTE The square holes on the uprights (D and E) must face outward. K 4× 4. Secure both the vertical frame parts (G) to the bottom and top frame parts (H and J) with two 1 1/2" (3.8 cm) button-head screws (K), as illustrated.
71 | M O UN TI NG Y O U R I NT E R A C TI V E W HI TE B O A R D O N A F LO O R S TA ND 7. Secure the frame to the upright support assembly in four places with a carriage bolt (Q) and a locking nut (R), as illustrated. For the two lower locations, insert the right and left interactive whiteboard support brackets (N and P) between the locking nut (R) and the right or left vertical frame part, as illustrated. Use your 7/16" (11 mm) wrench to tighten the locking nuts.
72 | M O UN TI NG Y O U R I NT E R A C TI V E W HI TE B O A R D O N A F LO O R S TA ND 9. Insert each security bracket (S) into the empty slot above the double holes in the wall-mounting bracket at the back of your interactive whiteboard. Secure it with two 1/2" (1.3 cm) button-head screws (M). Use the included hex key to tighten the screws. 10.
Appendix D Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
74 | HA RD WAR E EN VI RON MEN T AL COM PLI ANC E Batteries Batteries are regulated in many countries. Check with your reseller to find out how to recycle used batteries. There are special regulations that must be met when shipping a product that has a lithium ion battery packaged with the product or shipping a lithium ion battery.
75 | HA RD WAR E EN VI RON MEN T AL COM PLI ANC E California Air Resource Board – Airborne Toxic Control Measure California has enacted a law to restrict the emissions of Formaldehyde from Composite Wood Products. The SMART Technologies products that contain Composite Wood Products are compliant with this regulation.
76 | HA RD WAR E EN VI RON MEN T AL COM PLI ANC E
Appendix E Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support. Your local reseller can resolve most issues without delay.
78 | CU ST O ME R S UPP O RT General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.245.0333 or Toll Free 1.888.42.SMART (U.S./Canada) Fax +1.403.228.2500 E-mail info@smarttech.com Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.com/registration.
Index A accessories, 7 floor stand, 7, 11 pen, 7 USB 2.
80 | IN DE X H O hardware environmental compliance, 73–74 humidity, 10, 45 online resources, 41 online support, 77 orientation, 26 precision, 27 I inquiries, 78 installation concrete wall, 12, 14, 16 connect to computer, 21 connect USB cable, 22 location, 11 pen battery, 18 SMART product drivers, 25 tools, 12 installation height adults, 11 children, 11 K Kensington lock, 17, 19 P packaging, 74 parts, accessories, 7 pens, 7 install battery, 18 LED indicator, 18 nibs and tips, 7, 44 working with, 28
81 | IN DE X S safeguarding your interactive whiteboard, 19 serial number, 61 shipping box ordering, 60 SMART Board V280 interactive whiteboard clicking (mouse mode), 33 features, 2 how it works, 3 orienting, 26 resetting, 48 SMART Bridgit conferencing software, 39 SMART Notebook software, 2, 3, 30 capturing notes and drawings, 36 converting handwriting to text, 38 customizing Floating Tools, 35 erasing digital ink, 34 Floating Tools, 32 full screen, 38 getting started, 29 importing graphics/text/files,
Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.
