SMART Board™ 400iv Interactive Whiteboard System Configuration and User’s Guide
Trademark Notice SMART Board, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and or/other countries. Texas Instruments, Brilliant Color, DLP and DLP Link are Trademarks of Texas Instruments. Microsoft, Windows and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Blu-ray is a trademark of the Blu-ray Disc Association.
Important information Before you install and use your SMART Board™ 480iv interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. These safety warnings and precautions describe the safe and correct operation of your interactive whiteboard system and its accessories, helping you to prevent injuries and equipment damage. Ensure that your interactive whiteboard system is always being used correctly.
IMPOR T A N T IN F OR MA T ION l Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable management strip of a contrasting color. Handle cables carefully and avoid excessive bending. l Do not climb (or allow children to climb) on a wall- or stand-mounted SMART Board interactive whiteboard. Do not climb on, hang from or suspend objects from the projector boom.
IMPOR T A N T IN F OR MA T ION l Do not block the projector’s ventilation slots and openings. l Avoid putting the projector into Standby mode during the lamp ignition phase because this can lead to premature lamp failure. Keep the projector lamp on for a minimum of 15 minutes before putting it into Standby mode to preserve the lamp life. l In a high altitude location over 1800 m (6000'), where the air is thin and cooling efficiency is reduced, use the projector with the fan mode set to High.
IMPOR T A N T IN F OR MA T ION l Using your SMART product near a TV or radio could cause interference to the images or sound. If this happens, move the TV or radio away from the projector. l If you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA composite video jack, or if your device has an audio connection that does not use RCA jacks, you may need to purchase third-party adapters.
IMPOR T A N T IN F OR MA T ION Environmental requirements Before installing your SMART Board 480iv interactive whiteboard system, review the following environmental requirements.
Contents Important information Safety warnings, cautions and important information Environmental requirements About your interactive whiteboard system SMART Board 480iv interactive whiteboard system features Included accessories Optional accessories Installing your interactive whiteboard system Choosing a location Choosing a height Routing the cables Installing SMART software Securing the interactive whiteboard system Using your interactive whiteboard system Using your projector Using your interactive white
C ON T EN T S Remotely managing your interactive whiteboard system Web page management Connecting your room control system to the SMART V25 projector Projector programming commands Simple Network Management Protocol (SNMP) Hardware environmental compliance Waste Electrical and Electronic Equipment regulations (WEEE directive) Restriction of Certain Hazardous Substances (RoHS directive) Batteries Packaging China’s Electronic Information Products regulations U.S.
Chapter 1 About your interactive whiteboard system SMART Board 480iv interactive whiteboard system features SMART Board 480 interactive whiteboard SMART V25 projector Included accessories Pen Remote control Optional accessories Your SMART Board 480iv interactive whiteboard system combines the wall-mounted, short-throw SMART V25 projector with a SMART Board 480 interactive whiteboard.
CHAPT ER 1 About your interactive whiteboard system SMART Board 480iv interactive whiteboard system features Your SMART Board 480iv interactive whiteboard system consists of the SMART Board 480 interactive whiteboard and the SMART V25 projector system.
CHAPT ER 1 About your interactive whiteboard system SMART V25 projector The SMART V25 projector system includes a projector for use with SMART Board 480 interactive whiteboards and a sturdy support system for many different environments. The features of the projector system include: l A wall-mounted projector engine that uses DLP® technology by Texas Instruments™, providing BrilliantColor™ performance and Gamma 2.
CHAPT ER 1 About your interactive whiteboard system Included accessories The following accessories are included with your SMART Board 480iv interactive whiteboard system. Pen There is one pen included with your interactive whiteboard. Remote control The remote control enables you to control the system and set up your SMART V25 projector. Use the remote control to access menu options, system information and input selection options.
Chapter 2 Installing your interactive whiteboard system Choosing a location Choosing a height Routing the cables Installing SMART software Securing the interactive whiteboard system Securing the projector to the boom Consult the included SMART Board 480iv interactive whiteboard system installation document for instructions on how to install your product and use the mounting template.
CHAPT ER 2 Installing your interactive whiteboard system Choosing a location Choose a location for your SMART Board 480iv interactive whiteboard system that’s far from bright light sources, such as windows or strong overhead lighting. Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the projected image. Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive whiteboard system.
CHAPT ER 2 Installing your interactive whiteboard system Routing the cables When connecting cables from a SMART V25 projector to your computer, make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the side of the interactive whiteboard. N N OTE Don’t connect the power cable to a power outlet until you connect all the cables to the projector.
CHAPT ER 2 Installing your interactive whiteboard system Installing SMART software You must install SMART software on the computer connected to your interactive whiteboard system to access all of its features. Download SMART software from smarttech.com/software. These pages list the minimum hardware requirements for each software version. If SMART software is already installed on your computer, take this opportunity to upgrade your software to ensure compatibility.
Chapter 3 Using your interactive whiteboard system Using your projector Using your remote control Installing the remote control battery Using the remote control buttons Adjusting projector settings Focusing the image Adjusting the image SMART V25 projector connection diagram Using your interactive whiteboard 9 9 9 11 11 17 18 18 20 This chapter describes the basic operation of your interactive whiteboard system, and also explains how to set up your remote control, retrieve system information, access the
CHAPT ER 3 Using your interactive whiteboard system W WARNING l Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: o Use only the specified type of coin-cell battery. o Orient the battery’s positive (+) and negative (–) terminals according to the markings on the remote control. o Remove the battery when the remote control is unused for an extended period.
CHAPT ER 3 Using your interactive whiteboard system Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Use the Power button on the remote control to put the projector into Standby mode or turn it on. You can also use the Input button on the remote control to switch sources on the projector.
CHAPT ER 3 Using your interactive whiteboard system I I MPOR TA N T Keep your remote control in a safe place because you are unable to access projector menu options using any other means. Setting Use Image Adjustment menu Display Mode Indicates the projector’s display output (SMART Presentation, Bright Room, Dark Room, sRGB and User). Brightness Adjusts projector brightness from 0 to 100. Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100.
CHAPT ER 3 Using your interactive whiteboard system Setting Use Notes Tint Adjusts the image color balance of red and green from 0 to 100. Adjusts the image color brightness from 0 to 10 while providing more vibrant white shades. Adjusts the color performance of the display from 0 to 3. Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output. This setting applies to S-video and composite video inputs only.
CHAPT ER 3 Using your interactive whiteboard system Setting Use Notes Auto Signal Detect Enables or disables signal searching of Select On to have the projector input connectors. continuously switch inputs until it finds an active video source. Lamp Reminder Turns the lamp replacement reminder on or off. Lamp Mode Adjusts lamp brightness to Standard or Economy. Auto Power Off (minutes) Sets the length of the auto power-off countdown timer between 1 and 240 minutes.
CHAPT ER 3 Using your interactive whiteboard system Setting Use Notes Startup Screen Selects the type of startup screen (SMART, Capture User Startup Screen or Preview Startup Screen). This screen displays when the projector lamp is starting and an image isn’t displayed. SMART displays the default SMART logo on a blue background. Capture User Startup Screen closes the on-screen display menu and captures the entire projected interactive whiteboard image.
CHAPT ER 3 Using your interactive whiteboard system Setting Use Gateway Displays the projector’s default network gateway in values between 0.0.0.0 and 255.255.255.255. Displays the projector’s primary domain name number in values between 0.0.0.0 and 255.255.255.255. Displays the projector’s MAC address in xx-xx-xx-xx-xx-xx format. Displays the projector’s workgroup name as set by an administrator (maximum 12 characters). Displays the projector’s name as set by an administrator (maximum 12 characters).
CHAPT ER 3 Using your interactive whiteboard system Setting Use MPU Version Displays the projector microprocessor’s firmware version in x.x.x.x format. Displays the projector’s network card firmware version in x.x.x.x format. Displays the projector’s model number. Displays the projector’s serial number. Network Version Model Number Serial Number Notes Focusing the image To focus the projected image, use the focus ring on the projector lens.
CHAPT ER 3 Using your interactive whiteboard system Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide (smarttech.com/kb/153153). l Project a computer image set to the proper resolution while adjusting the image. If you don’t have a computer, use the projector’s default background so that you can see the full projected image clearly.
CHAPT ER 3 Using your interactive whiteboard system No. Connector Connect to: 1 Power Power supply 2 DB9 RS-232F Room control 3 DB15F RGB video input (VGA 1) Computer (not included) 4 3.5 mm phone jack audio input Computer (not included) 5 3.
CHAPT ER 3 Using your interactive whiteboard system Using your interactive whiteboard Refer to the SMART Board 480 Interactive Whiteboard User’s Guide (smarttech.com/kb/156693) for more information on using your interactive whiteboard. When you connect your SMART Board interactive whiteboard system to a computer with SMART software, you can access the full capabilities of your interactive whiteboard. For more resources, go to smarttech.
Chapter 4 Integrating other devices Video format compatibility Native video format Video format compatibility HD and SD signal format compatibility Video system signal compatibility Connecting peripheral sources and outputs 21 21 22 22 23 23 This chapter provides information on integrating your SMART Board 480iv interactive whiteboard system with peripheral devices. Video format compatibility SMART V25 projectors have a native video format and various video format compatibility modes.
CHAPT ER 4 Integrating other devices Video format compatibility The following table lists the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Default menu on page 13.
CHAPT ER 4 Integrating other devices Signal format Aspect ratio Horizontal frequency (kHz) Vertical frequency (Hz) “Match Input” appearance 480i (DVD player) (640 × 480) 567i (DVD player) (720 × 576) 720p 720p 1080i 1080i 4:3 15.73 59.94 Full screen 5:4 15.63 50 Letterbox 16:9 16:9 16:9 16:9 44.96 35 33.7 28.1 59.94 50 59.
CHAPT ER 4 Integrating other devices g To connect a peripheral source or output to your projector 1. Connect your peripheral device’s input cables to the projector. 2. Switch input sources to the peripheral device by pressing the Input button on the remote control.
Chapter 5 Maintaining your interactive whiteboard system Maintaining your interactive whiteboard Focusing and adjusting the projector image Replacing the projector lamp Removing and replacing the projector lamp module Resetting the lamp timer This chapter includes methods for properly cleaning and preventing damage to your SMART Board 480iv interactive whiteboard system.
CHAPT ER 5 Maintaining your interactive whiteboard system Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp. Removing and replacing the projector lamp module If the lamp fails, or if a replacement message appears on the SMART V25 projector screen, have a qualified person replace the projector lamp module. W WARNING l Read the warnings and other important information at the beginning of this document before attempting this procedure.
CHAPT ER 5 Maintaining your interactive whiteboard system 4. Using the screwdriver, remove the screw from the boom end cap, and then remove and set aside the boom end cap and screw. 5. Loosen the locking screw and the knob on the projector mounting plate.
CHAPT ER 5 Maintaining your interactive whiteboard system 6. Slide the projector mounting plate and projector off of the boom. N N OTE Take care when sliding the projector mounting plate over the cables. 7. Using the M3 hex wrench, remove the three screws connecting the projector mounting plate to the projector, and then set aside the projector mounting plate and screws. 8. Turn over the projector so that the outer lamp cover is visible.
CHAPT ER 5 Maintaining your interactive whiteboard system g To remove and replace the projector lamp module 1. Using the screwdriver, remove the two screws from the lamp cover. 2. Remove the lamp cover, and then set it and the two screws aside in a safe place. 3. Remove and dispose of the lamp protection film. 4. Using the screwdriver, loosen the screw on the lamp module.
CHAPT ER 5 Maintaining your interactive whiteboard system 5. Pull up on the lamp module’s handle, and then remove the lamp. 6. Put the old lamp module in a secure container and handle it gently until you recycle or dispose of it. I I MPOR TA N T Recycle or dispose of the lamp module according to your local waste authority. 7. Remove the replacement lamp module from its packaging. C C A U TI ON Do not touch any part of the lamp module except the housing. 8.
CHAPT ER 5 Maintaining your interactive whiteboard system 10. Place the lamp protection film that came with the new lamp module over the slot. 11. Replace the outer lamp cover, and then replace the screws holding the cover to the projector. g To place the projector on the boom 1. Turn over the projector. 2. Replace the projector mounting plate on the projector.
CHAPT ER 5 Maintaining your interactive whiteboard system 3. Slide the projector mounting plate and projector onto the boom. N N OTE Take care when sliding the projector mounting plate over the cables. 4. Tighten the knob and the locking screw.
CHAPT ER 5 Maintaining your interactive whiteboard system 5. Replace the boom end cap. 6. Connect the cables to the projector. 7. Connect the power cable to a power outlet. 8. Press the Power button once on the remote control to confirm that the projector is operating and that the lamp module is correctly installed, and then wait for the projector to turn on completely. 9. Wait five minutes for the projector to warm up.
CHAPT ER 5 Maintaining your interactive whiteboard system g To reset the lamp timer 1. Using the remote control, press the following buttons quickly to access the service menu: Down, Up, Up, Left, Up. C C A U TI ON Do not adjust any settings in the service menu other than those listed in this guide. Changing other settings can damage or affect the operation of your projector and invalidates your warranty. 2. Scroll down to the Lamp Hour Reset field, and then press OK.
Chapter 6 Troubleshooting your interactive whiteboard system Correcting image alignment issues Diagnosing issues using the interactive whiteboard system indicators and controls Interactive whiteboard indicators and controls Projector lights and status Projector error states Your projector doesn’t respond to commands The “Projector Overheated” message appears The “Fan Failure” message appears The “Color Wheel Failure” message appears The “Lamp Failure” message appears The projector Power light isn’t lit Res
CHAPT ER 6 Troubleshooting your interactive whiteboard system For issues not covered in this chapter, contact your authorized SMART reseller (smarttech.com/wheretobuy) or consult the SMART Support website (smarttech.com/support). Correcting image alignment issues Alignment errors occur when the projected image isn’t perpendicular to the screen.
CHAPT ER 6 Troubleshooting your interactive whiteboard system Projector lights and status Two indicator lights (Power and Service) are located on the bottom of the SMART V25 projector. Specific light sequences convey information about the state of the projector, including errors.
CHAPT ER 6 Troubleshooting your interactive whiteboard system Power light Service light Message Off Solid red The projector has a fan issue. It could shut down automatically. Off Solid red Off Solid red See The “Fan Failure” message appears on next page to troubleshoot the projector. The projector has a color wheel issue. Flashing red See The “Color Wheel Failure” message appears on next page to troubleshoot the projector. The projector has a lamp issue.
CHAPT ER 6 Troubleshooting your interactive whiteboard system g To resolve the “Projector Overheated” error 1. Put the projector into Standby mode, and then wait 15 minutes for it to cool down. 2. If your room is hot, lower the temperature if possible. 3. Ensure that nothing is blocking the projector’s air intake and exhaust. 4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds. 5. Connect the power cable, and then turn on the projector. 6.
CHAPT ER 6 Troubleshooting your interactive whiteboard system The “Lamp Failure” message appears If the “Lamp Failure” message appears and the lamp turns off during use or doesn’t turn on, one of the following issues is occurring: l The lamp is overheating, likely due to blocked air vents. l The lamp has reached the end of its life. l The projector has an internal problem. g To resolve the “Lamp Failure” error 1. Follow steps 1 to 5 of To resolve the “Projector Overheated” error on previous page. 2.
CHAPT ER 6 Troubleshooting your interactive whiteboard system 5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your authorized SMART reseller (smarttech.com/wheretobuy). Resolving network communication issues If you don’t have network access, perform the following procedure to troubleshoot your system. g To resolve network communication issues 1.
CHAPT ER 6 Troubleshooting your interactive whiteboard system 5. If the previous steps don’t resolve the issue, contact your authorized SMART reseller (smarttech.com/wheretobuy). Resolving video issues If your projector has a frozen image, perform the following procedure. g To resolve a frozen image 1. Ensure that the Hide Display feature is off. Press the Hide button on the projector’s remote control to hide or show the display. 2.
CHAPT ER 6 Troubleshooting your interactive whiteboard system g To resolve signal loss issues 1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a longer synchronization period. 2. If the image doesn’t synchronize, check your cable connections to the projector. 3. Ensure that the image signal is compatible with the projector (see Video format compatibility on page 21). 4.
CHAPT ER 6 Troubleshooting your interactive whiteboard system g To resolve a partial, scrolling or incorrectly displayed image 1. Select Start > Control Panel. 2. Double-click Display. The Display Properties window appears. 3. Click Settings. 4. Verify that your display resolution setting is lower than or equal to 1024 × 768. 5. If the projector still does not display the entire image, perform the following procedure to change the monitor display. g To change the monitor display 1.
CHAPT ER 6 Troubleshooting your interactive whiteboard system g To resolve your unstable or flickering image 1. Adjust the Tracking setting in the on-screen display. See Image Adjustment menu on page 12. 2. Optionally, reset the projector as described in Resetting the projector on page 47 to adjust the tracking to its original value. I I MPOR TA N T This action resets all values to their defaults.
CHAPT ER 6 Troubleshooting your interactive whiteboard system Unaligned projected image The SMART V25 projector image can slip if the projector is moved often or installed in a location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image from becoming misaligned: Make sure that the installation wall is plumb and square and doesn’t move or vibrate l excessively.
CHAPT ER 6 Troubleshooting your interactive whiteboard system Retrieving your password If you forget the projector’s password, you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector’s web page (see Password settings on page 53). g To retrieve your password from the service menu 1. Using the remote control, press the following buttons quickly to access the service menu: Down, Up, Up, Left, Up. 2.
CHAPT ER 6 Troubleshooting your interactive whiteboard system The SMART V25 projector serial number is located on the top of the projector under the projector mounting plate. T TIP You can also access the projector’s serial number through the on-screen menu. For more information, see Information menu on page 16.
Appendix A Remotely managing your interactive whiteboard system Web page management Accessing web page management Home Control panel Network settings E-mail alerts Password settings Connecting your room control system to the SMART V25 projector Pin configuration on the projector’s RS-232 connector Serial interface settings Projector programming commands Projector powerstate controls Command inventory Value-based command methods Absolute values and adjustment values Video source specification values Powerst
APPENDIX A Remotely managing your interactive whiteboard system Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet. N N OTE To access the web page, your browser must support JavaScript™. Most commonly used browsers like Internet Explorer® and Firefox® support JavaScript.
APPENDIX A Remotely managing your interactive whiteboard system Control panel This menu enables you to manage the projector audio and video status, alerts and appearances using an Internet browser. Submenu setting Description Power Turns the projector on or puts it into Standby mode. Select the Power ON or Power OFF button. Adjusts the projector’s volume from 0 to 40. Turns the mute settings on or off. Select On to mute the projector’s sound and Off to turn off mute. Enables volume control.
APPENDIX A Remotely managing your interactive whiteboard system Network settings This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and set the network-related addresses and names. Submenu setting Description DHCP Turns the network’s DHCP on or off. IP Address Subnet Mask Gateway DNS Group Name Projector Name Location Contact SNMP Read-Only Community l On automatically assigns the DHCP server’s IP address to the projector.
APPENDIX A Remotely managing your interactive whiteboard system E-mail alerts This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related settings. Submenu setting Description E-mail Alert Select Enable to turn on or Disable to turn off the E-mail Alert function. Defines the e-mail address of the e-mail alert recipient. Defines the e-mail address of the e-mail alert “copy to” recipient. Defines the e-mail address of the user who sends the e-mail alert.
APPENDIX A Remotely managing your interactive whiteboard system Connecting your room control system to the SMART V25 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART V25 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lamp use, current settings and network addresses.
APPENDIX A Remotely managing your interactive whiteboard system N N OTES l Asynchronous mode is disabled by default in the projector. l All commands should be in ASCII format. Terminate all commands with a carriage return. l All responses from the projector are terminated with a command prompt. Wait until you receive the command prompt indicating that the system is ready for another command before proceeding. l The room control feature of the projector is always on.
APPENDIX A Remotely managing your interactive whiteboard system Projector programming commands This section documents the projector programming commands. Projector powerstate controls SMART V25 projectors respond to commands only at certain power levels and times. There are five projector power states: l Powering (startup) l On (operating) l Cooling l Confirm off l Idle (Standby mode) Command inventory SMART V25 projectors respond to the commands in the tables on the following pages.
APPENDIX A Remotely managing your interactive whiteboard system All absolute values you enter must be within the command target range, and all adjustment values must equal a number within the command target range.
APPENDIX A Remotely managing your interactive whiteboard system Powerstate controls These commands place the projector in and out of Standby mode and request the projector’s current powerstate. The projector’s powerstate determines whether certain commands are available at that time. These settings are available even when the projector is in Standby mode.
APPENDIX A Remotely managing your interactive whiteboard system The following table describes the source selection commands: Command Description get input set input [field] Returns the projector’s current input. Returns the input to one of the selectable fields. The following table describes the source selection response fields: Field Description VGA1 Composite S-Video None Switches source to the VGA 1 input connector. Switches source to the Composite video connector.
APPENDIX A Remotely managing your interactive whiteboard system These commands control the appearance of your source. These settings are unavailable when the projector is in Standby mode or when the source is disconnected. See Value-based command methods on page 56 for setting absolute and adjustment commands.
APPENDIX A Remotely managing your interactive whiteboard system These commands control the appearance of your VGA source. These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected. See Value-based command methods on page 56 for setting absolute and adjustment commands.
APPENDIX A Remotely managing your interactive whiteboard system These commands inform you of the current audio output settings. Command Response get volume get mute get volumecontrol get cc volume=[current volume setting] mute=[current mute setting] volumecontrol=[current volume control setting] cc=[current closed captioning language setting] These commands control your audio output settings. See Value-based command methods on page 56 for setting absolute and adjustment commands.
APPENDIX A Remotely managing your interactive whiteboard system These commands control your network settings. Command Command target range Response set dhcp [target] =on dhcp=[current] set ipaddr [target] set subnetmask [target] set gateway [target] set primarydns [target] =off =0.0.0.0 to =255.255.255.255 =0.0.0.0 to =255.255.255.255 =0.0.0.0 to =255.255.255.255 =0.0.0.0 to =255.255.255.
APPENDIX A Remotely managing your interactive whiteboard system These commands inform you of the current system settings. These commands are available even when the projector is in Standby mode.
APPENDIX A Remotely managing your interactive whiteboard system These commands control the current system settings. These commands are unavailable when the projector is in Standby mode. See Value-based command methods on page 56 for setting absolute and adjustment commands.
APPENDIX A Remotely managing your interactive whiteboard system Command Command target range Response set language [target] =Brazilian Portuguese language=[target] =Czech =Danish =Dutch =English =Finnish =French =German =Greek =Iberian Portuguese =Italian =Korean =Japanese =Norwegian =Polish =Russian =Simplified Chinese =Spanish =Swedish set videomute [target] =Traditional Chinese Enter a descriptor no more than 12 characters long. Enter a descriptor no more than 12 characters long.
APPENDIX A Remotely managing your interactive whiteboard system These commands control the current system settings. These commands are available even when the projector is in Standby mode. Command Command target range Response set restoredefaults set lamphrs [target] set network [target] [none] =0 =on restoredefaults=done lamphrs=0 network=[target] =off N N OTE The Network settings features are off by default. Select On to activate these features.
Appendix B Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment regulations (WEEE directive) Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment sold within the European Union.
APPENDIX B Hardware environmental compliance product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on these special shipping regulations: l 1.866.518.6791, Option 4 (U.S./Canada) l 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws.
Appendix C Customer support Online information and support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Support. Your local reseller can resolve most issues without delay.
APPENDIX C Customer support General inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.228.5940 or Toll Free 1.866.518.6791 (U.S./Canada) Fax +1.403.228.2500 E-mail info@smarttech.com Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty” that shipped with the SMART product at the time of purchase. Registration To help us serve you, register online at www.smarttech.com/registration.
Index 3 3.
INDEX I N image adjusting correcting alignment issues with focusing resolving issues with important information indicator lights input selection inquiries installation choosing a height choosing a location securing interactive whiteboard about indicators and controls of maintaining using IP address native video formats network communication 18 36 17 42 iii 36 51, 58 72 6 6 8 2 36 25 20 52, 62 L lamp module replacing 26 resolving issues with 40 laptop computers troubleshooting issues with 44 LEDs See i
INDEX R U RCA jacks refresh rates registration remote control about installing the battery using the buttons RJ45 connector RoHS directive room control RS-232 serial interface 19 21-22 72 4 9 11 19 69 49 19, 54 S S-video connections SD signal compatibility serial interface serial number signal loss SMART Board interactive whiteboard SMART Support SMART V25 projector SMTP SNMP sound subnet mask SVGA support SXGA support 19, 23, 59 22 See RS-232 serial interface 47 42 See interactive whiteboard 71 See p
Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.
