SMART Meeting Pro™ 3.1 SP1 Windows® operating systems System administrator’s guide This guide is available in HTML. Scan the following QR code to read the HTML version of this guide on your smart phone or other mobile device.
Trademark notice SMART Meeting Pro, Bridgit, SMART Document Camera, SMART Board, SMART Ink, the SMART logo, smarttech and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft, Windows, Lync, DirectX, Visual Studio, Internet Explorer, Aero, MSDN, Windows Server, Outlook, PowerShell and Active Directory are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries.
Installation overview SMART Meeting Pro™ with Bridgit® integration Task Reference Select the installation components and ensure your computers meet the minimum requirements. page 2 Customize the installation packages using SMART Install Manager. page 15 OR OR Customize the installation packages using a third-party tool. page 23 Deploy the installation packages. page 25 Configure SMART Meeting Pro software after installation (if required).
Contents Installation overview SMART Meeting Pro™ with Bridgit® integration SMART Meeting Pro connector for Lync® Chapter 1: Getting started Selecting an installation component SMART Meeting Pro with Bridgit integration SMART Meeting Pro connector for Lync Remote Ink client Remote Ink service Language files Chapter 2: Customizing installation packages Using SMART Install Manager Using third-party tools Chapter 3: Deploying the software Deploying installation packages Using the command line interface Using t
C ON T EN T S Chapter 7: Updating the software Using a Windows Installer update installation package (MSI file) Chapter 8: Removing the software Using the command line interface Using third-party imaging or remote management software Appendix A: Windows Installer properties and parameters Properties Parameters Appendix B: Language files and codes Installation language files and codes Language packs 63 63 65 65 70 73 73 80 81 81 82 Appendix C: Microsoft Exchange Server polling intervals 83 Index 85 iv
Chapter 1 Getting started Selecting an installation component SMART Meeting Pro with Bridgit integration Computer requirements For all systems For one- or two-display systems For three- to eight-display systems For nine- to 16-display systems Installation packages and supporting files Third-party installation packages SMART software installation packages SMART Meeting Pro connector for Lync Computer requirements For all systems For one- or two-display systems For three- to four-display systems Installation
CHAPT ER 1 Getting started This guide is intended for IT administrators and others experienced with customizing, deploying and administering Windows® software in a networked environment.
CHAPT ER 1 Getting started Installation components Purpose Typical location Remote Ink service Enables the room computer of the Computer with a network meeting participant who’s sharing connection to computers hosting his or her desktop to receive Remote Ink client software digital ink data from Remote Ink clients. N OTE You can also deploy SMART Meeting Pro software without enabling a collaboration option (see Customizing the SMART Meeting Pro installation package on page 18).
CHAPT ER 1 Getting started g To install SMART Meeting Pro software with SMART Meeting Pro connector for Lync enabled and Remote Ink client I MPOR TA N T You must deploy and configure Lync client software on the computer that will host SMART Meeting Pro software with the SMART Meeting Pro connector for Lync enabled before you deploy SMART Meeting Pro software. The Lync client must be Lync 2010 full client (as opposed to Lync 2010 Attendee or Lync Web App) with a connection to a Lync Server 2010 application.
CHAPT ER 1 Getting started g To install Remote Ink client I MPOR TA N T You must deploy and configure Lync client software on the computer that will host Remote Ink client, before you deploy Remote Ink client. The Lync client must be Lync 2010 full client (as opposed to Lync 2010 Attendee or Lync Web App) with a connection to a Lync Server 2010 application. 1. Ensure your computers meet the minimum software and hardware requirements (see Computer requirements on page 10). 2.
CHAPT ER 1 Getting started SMART Meeting Pro with Bridgit integration Before you install SMART Meeting Pro software with Bridgit integration enabled, ensure your computers meet the minimum requirements defined in this section. This section also provides information on the installation packages and supporting files required for this installation option.
CHAPT ER 1 Getting started Installation packages and supporting files The following installation packages (also known as MSI files) and supporting files are required to install and configure SMART Meeting Pro software with Bridgit integration enabled. Save the packages in a location on your network that’s accessible to all the computers on which you plan to install the software.
CHAPT ER 1 Getting started SMART Meeting Pro connector for Lync Before you install SMART Meeting Pro software with SMART Meeting Pro connector for Lync collaboration option enabled, ensure your computers meet the minimum requirements defined in this section. This section also provides information on the installation packages and supporting files required for this installation option.
CHAPT ER 1 Getting started N OTES l You must enable SMART Meeting Pro software integration with Microsoft Exchange to use the scheduled meeting integration feature in SMART Meeting Pro software. l Users must be authenticated on a trusted domain with access to a computer hosting Remote Ink service. Installation packages and supporting files The following installation packages (also known as MSI files) and supporting files are required to install and configure SMART Meeting Pro connector for Lync.
CHAPT ER 1 Getting started SMART software installation packages Download the .zip files containing these installation packages from smarttech.com/administratordownloads. N OTE The Remote Ink.zip file includes the Lync 2010 SDK runtime installation program (LyncSdkRedist.msi). Installation package File name SMART Product Drivers SMART Product Drivers Installer.msi SMART Meeting Pro software SMART Meeting Pro.msi Remote Ink client SMART Remote Ink.
CHAPT ER 1 Getting started Installation package and supporting file The following installation package (also known as an MSI file) and supporting file are required to install and configure Remote Ink client software. Save the package in a location on your network that’s accessible to the computer on which you plan to install the software. Third-party installation package The following third-party installation package is contained in the Remote Ink .zip file available from smarttech.
CHAPT ER 1 Getting started Remote Ink service Before you install Remote Ink service, ensure your computers meet the minimum requirements defined in this section. This section also provides information on the installation packages and supporting files required for this installation option. Computer requirements I MPOR TA N T Remote Ink service software is not configured for use on untrusted networks such as the Internet.
CHAPT ER 1 Getting started N OTE You can run the dotNetFx40_Full_x86_x64.exe file to install all required Microsoft .NET Framework prerequisites and the Microsoft .NET framework 4 Full files. However, SMART recommends that you download the latest version of the Microsoft .NET Framework files from the Microsoft website. For information on deploying the Microsoft .NET Framework, refer to the .NET Framework Deployment Guide for Administrators on the MSDN website (msdn.microsoft.com/en-us/library/ee390831.
Chapter 2 Customizing installation packages Using SMART Install Manager Installing SMART Install Manager Using SMART Install Manager Opening an installation package Saving your changes Publishing your changes as an MST file Customizing the SMART Meeting Pro installation package Customizing the SMART Product Drivers installation package Using third-party tools You can customize installation packages using SMART Install Manager.
CHAPT ER 2 Customizing installation packages 3. Click Download SMART Install Manager, and then click Download. N OTE SMART Install Manager version 1.1.36.0 or newer is required if your product key has 25 characters. 4. Save the Install Manager.exe file to your computer. 5. Double-click the Install Manager.exe file. The SMART Install Manager installation wizard appears. 6. Follow the on-screen instructions.
CHAPT ER 2 Customizing installation packages After you open an installation package, a set of pages for that installation package appears in SMART Install Manager. Customize the installation package using the controls on these pages. Saving your changes After you customize an installation package, save your changes as an XML file by selecting File > Save As. When you next start SMART Install Manager, load the XML file by selecting File > Open, or by opening the MSI file and then selecting File > Import.
CHAPT ER 2 Customizing installation packages Customizing the SMART Meeting Pro installation package To customize the SMART Meeting Pro installation package, open the SMART Meeting Pro.msi file in SMART Install Manager (see Opening an installation package on page 16), and then set the controls on each page. Control Procedure Notes Installation Options Installation directory Type the path to your preferred folder for SMART Meeting Pro software.
CHAPT ER 2 Customizing installation packages Control Procedure Notes Auto start scheduled Select to automatically start meeting at logon scheduled meetings each time a user starts a new session. Auto book ad hoc meeting at logon Select to automatically book and start an unscheduled meeting each time a user starts a new session. Auto reset room after meeting end time Select to automatically reset the room 5 minutes after a meeting’s scheduled end time. Use the drop-down menu to change the delay time.
CHAPT ER 2 Customizing installation packages Control Procedure Enable Lync Select to enable Lync integration for integration Notes The computer hosting SMART Meeting Pro software remote SMART Meeting Pro software must have Lync client software installed collaboration. and network access to Lync 2010 Server. To use the features of Remote Ink by SMART, Remote Ink client and Remote Ink service software must also be deployed. For more information see Selecting an installation component on page 2.
CHAPT ER 2 Customizing installation packages Control Procedure Notes Default file save Select the default file format that SMART Meeting Pro software uses to save whiteboard pages. Select from the following formats: Users are still able to select a different file format when they save whiteboard pages. format Ink type l .notebook l .pdf l .ppt (.pptx) Files saved in .ppt format have reduced functionality and can’t be opened again in SMART Meeting Pro software.
CHAPT ER 2 Customizing installation packages Control Procedure Notes Language Selection Select the language packs you want to install Select the language packs you want Some SMART software doesn’t to install. support all listed languages. SMART Product Update (SPU) Options Install SMART Product Update in Full mode Select to install SMART Product Update (SPU) in Full mode. Install SMART Product Select to install SPU in Dashboard Update in Dashboard mode mode.
CHAPT ER 2 Customizing installation packages Control Procedure Notes Register unsigned drivers Select to enable the registration of unsigned third-party drivers. If you enable the registration of unsigned third-party drivers, the installation process could ask users if they trust the makers of the drivers during installation. This can cause issues if you deploy the installation in Silent mode.
Chapter 3 Deploying the software Deploying installation packages SMART Meeting Pro software Remote Ink client software Remote Ink service Using the command line interface Installing prerequisite third-party software Installing SMART Product Drivers Installing SMART Meeting Pro software Installing Remote Ink by SMART Installing Remote Ink client Installing Remote Ink service Using third-party imaging or remote management software You can deploy installation packages using the command line interface.
CHAPT ER 3 Deploying the software Deploying installation packages The following tables identify which installation packages you must install and the order they must be installed in for each software installation option. I MPOR TA N T l Lync client software must be installed and configured on the computer that will host SMART Meeting Pro software with the SMART Meeting Pro connector for Lync enabled, before you install SMART Meeting Pro software.
CHAPT ER 3 Deploying the software Order Installation package Bridgit Lync Installation instructions 3 SMART Product Drivers See Installing SMART Product Drivers on page 30. 4 Lync 2010 SDK (Lync SDK redistributable) For information on deploying the Lync 2010 SDK, refer to Install Lync 2010 SDK on the MSDN website (msdn.microsoft.com/enus/library/hh378534.aspx). N OTE The Lync 2010 SDK runtime installation program (LyncSdkRedist.msi) is included in the SMART Remote Ink .zip file. 5 Meeting Pro.
CHAPT ER 3 Deploying the software Order Installation package 2 Lync 2010 SDK (Lync SDK redistributable) Installation instructions For information on deploying the Lync 2010 SDK, refer to the Install Lync 2010 SDK on the MSDN website (http://msdn.microsoft.com/enus/library/hh378534.aspx). N OTE The Lync 2010 SDK runtime installation program (LyncSdkRedist.msi) is included in the SMART Remote Ink .zip file. 3 Remote Ink.msi See Installing Remote Ink client on page 31.
CHAPT ER 3 Deploying the software Using the command line interface Using the command line interface, you can deploy installation packages in many ways, including running commands from the Command Prompt window and including commands in batch script files. For information on updating SMART Meeting Pro software, see Updating the software on page 63. I MPOR TA N T l If you want to install language packs, you must do so when you first deploy the software.
CHAPT ER 3 Deploying the software [Path]\dotNetFx40_Full_x86_x64.exe /q Where [Path] is the path to the dotNetFx40_Full_x86_x64.exe file. g To install Microsoft Visual Studio Tools for Office for 32-bit computers Run the following command: [Path]\vstor40_x86.exe /q Where [Path] is the path to the vstor40_x86.exe file. g To install Microsoft Visual Studio Tools for Office for 64-bit computers Run the following command: [Path]\vstor40_x64.exe /q Where [Path] is the path to the vstor40_x64.exe file.
CHAPT ER 3 Deploying the software Where o [Path] is the path to the SMART Product Drivers Installer.msi file and MST file. o [MST file] is the name of the MST file. o [Properties] is a set of properties you can include to customize the installation (see SMART Product Drivers installation package on page 77). o [Parameter] is the installation parameter (see Parameters on page 80). Installing SMART Meeting Pro software Use the following procedure to install SMART Meeting Pro software.
CHAPT ER 3 Deploying the software g To install Remote Ink client Run the following command if there is no previous installation of Remote Ink client on your computer: msiexec /i "[Path]\Remote Ink Client.msi" OR Run the following command if there is a previous installation of Remote Ink client on your computer: msiexec /i "[Path]\Remote Ink Client.msi" REINSTALL=ALL RINSTALLMODE=vomus Where [Path] is the path to the Remote Ink Client.msi file.
CHAPT ER 3 Deploying the software Using third-party imaging or remote management software The following procedure shows how to deploy SMART software using Group Policy-based deployment software. For information on deploying SMART software using your organization’s third-party imaging or remote management software, see the software’s documentation. N OTE This procedure may vary depending on your version of Windows operating system and your system preferences. g To deploy an installation package 1.
Chapter 4 Configuring SMART Meeting Pro software Activating SMART Meeting Pro software after installation Adding a unique e-mail address to each computer after installation Orienting your SMART Board interactive whiteboards after installation 35 37 38 This chapter provides information on using the following procedures to configure SMART Meeting Pro software after installation.
CHAPT ER 4 Configuring SMART Meeting Pro software g To activate SMART Meeting Pro software after installation Run the following command: "C:\Program Files\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" --puid meeting_pro --m=[Value] -v=3 --a [Optional flags] --pk [Product key] Where o [Value] is 4 to run the activation wizard in unattended mode. OR [Value] is 6 to run the activation wizard in user interface mode.
CHAPT ER 4 Configuring SMART Meeting Pro software g To activate SMART Meeting Pro connector for Lync software after installation Run the following command: "C:\Program Files\Common Files\SMART Technologies\SMART Product Update\activationwizard.exe" --puid meeting_pro --m=[Value] -v=3 --a [Optional flags] --pk [Product key] Where [Product key] is the SMART Meeting Pro connector for Lync product key.
CHAPT ER 4 Configuring SMART Meeting Pro software g To add an e-mail address to the registry entry after installation 1. Select Start > Run. The Run dialog box appears. 2. Type regedit, and then click OK. The Registry Editor window appears. 3. Use the following table to locate the appropriate key for your operating system. Operating system Folder location: Windows XP and Windows 7 (32-bit) operating system HKEY_LOCAL_MACHINE\Software\SMART Technologies\SMART Meeting Pro\Version 3.
CHAPT ER 4 Configuring SMART Meeting Pro software If your computer isn’t currently connected to an interactive product, the SMART Meeting Pro icon is gray and includes an X in its lower-right corner . 2. Select SMART Hardware Settings. The upper area of the widow displays an image for each interactive product connected to the computer. 3. Select the interactive product you want to orient. 4. Press Orient.
Chapter 5 Configuring Remote Ink software About Remote Ink service Configuring base address and DNS values for Remote Ink service Configuring how Remote Ink client connects to Remote Ink service Configuring autodiscovery of Remote Ink service Checking whether a computer can see an SRV record Configuring user-specified and cached service information Configuring event logging and meeting cleanup in Remote Ink service Configuring event logs Configuring meeting cleanup Starting Remote Ink service 42 43 44 44
CHAPT ER 5 Configuring Remote Ink software Configuration procedure Required Recommended Optional Configuring how significant Remote Ink service program events are logged (see Configuring event logs on page 50) Configuring meeting cleanup in Remote Ink service (see Configuring meeting cleanup on page 52) Starting Remote Ink service after installation (see Starting Remote Ink service on page 53) About Remote Ink service Remote Ink service is a Windows Communication Foundation (WCF) service that enables me
CHAPT ER 5 Configuring Remote Ink software Configuring base address and DNS values for Remote Ink service Use the following procedure to configure a base address and DNS value for Remote Ink service. g To configure the base address and DNS value 1. Go to C:\Program Files\SMART Technologies\Remote Ink Service. 2. Open Remoteinkservice.exe.config with a text editor. 3. Scroll to and change the base address to the following: PAGE 50CHAPT ER 5 Configuring Remote Ink software Configuring how Remote Ink client connects to Remote Ink service This section provides information on recommended procedures for configuring how Remote Ink client connects to Remote Ink service.
CHAPT ER 5 Configuring Remote Ink software To enable DNS autodiscovery, you must add the SRV record to any domain from which a user can connect to a hosting of Lync server software. EXAMPLE If a user logs on to a hosting of Lync server software with a user ID such as user1@example.com, then the SRV record must be installed in the example.com domain. If another user can also log on to the same Lync server software with a different user ID such as user2@anotherdomain.
CHAPT ER 5 Configuring Remote Ink software g To use a PowerShell script provided under the software installation in the Tools folder Run the following command to add an SRV record from using the command line interface: powershell.exe -noexit \ManageSrvRecord.ps1 install -nameserver -zone target -ttl -port 35706 Where o [full path to] is the location of the Tools folder in the Remote Ink service installation.
CHAPT ER 5 Configuring Remote Ink software N OTE By default, the ManageSrvRecord.ps1 uses a time to live (TTL) value of 86400 (24 hours). This means that any DNS service that queries this SRV record caches the record for 24 hours. This includes the DNS component that runs on every desktop computer. If you’re planning to move Remote Ink service to a different computer and are using a non-zero TTL for the SRV record, the SRV record must be removed 48 hours before Remote Ink service is moved.
CHAPT ER 5 Configuring Remote Ink software The following entry example shows that Remote Ink client previously connected to Remote Ink service and cached the Remote Ink service information. Remote Ink service then used the cached information to connect this time: EXAMPLE Discovered service net.tcp://ink.example.
CHAPT ER 5 Configuring Remote Ink software 3. Modify the contents of the copied RemoteInk.exe.config file as follows: o Change the value of the AutoDiscoverServiceEnabled key from true to false. TIP Changing the AutoDiscoverServiceEnabled key to false prevents Remote Ink client from looking for an SRV record. o Uncomment the ServiceInfo key, and replace example.com:12345 with the name of the computer hosting Remote Ink service and its port number.
CHAPT ER 5 Configuring Remote Ink software 5. Go to %APPDATA%\SMART Technologies\RemoteInk\RemoteInkClientSettings.xml, and then delete RemoteInkClientSettings.xml (if it exists). I MPOR TA N T l If the network address of the computer hosting Remote Ink service software changes, then you have to reconfigure the RemoteInk.exe.config file with the new address for the computer hosting Remote Ink service.
CHAPT ER 5 Configuring Remote Ink software g To configure which program events are logged 1. Go to C:\Program Files\SMART Technologies\Remote Ink Service. 2. Open Remoteinkservice.exe.config with a text editor. 3. Scroll to and change the comment for the following command: Where [value] determines which events are logged. Choose the events you want to log by entering a value from the table below.
CHAPT ER 5 Configuring Remote Ink software 5. Change the default EventSource name to the name you gave to the customeventsource variable, for example My Custom Source. Configuring meeting cleanup You can configure Remote Ink service to use one of two methods to clean up meetings that have expired and were not exited properly. When a collection is run, the service compares each meeting’s last activity time with the configured user session timeout.
CHAPT ER 5 Configuring Remote Ink software Starting Remote Ink service Use the following procedure to start Remote Ink service. g To start Remote Ink service 1. Go to C:\Windows\system32. 2. Double-click services.msc. The Services dialog box appears. 3. Scroll to Remote Ink Service, and then click the service. 4. On the action menu, click Start. Remote Ink service starts. TIPS l If Remote Ink service doesn’t start, ensure the following: o Microsoft.
Chapter 6 Configuring Microsoft Exchange settings Accessing administrator settings Configuring settings Configuring advanced settings Checking registry values Configuring e-mail settings 55 56 58 59 60 This chapter provides information on configuring the Microsoft Exchange settings for SMART Meeting Pro software using the SMART Meeting Pro Settings dialog box.
CHAPT ER 6 Configuring Microsoft Exchange settings 2. Press SMART Meeting Pro Settings. The SMART Meeting Pro Settings log on dialog box appears. 3. Type your administrator password, and then press OK. N OTE There is no password by default. The SMART Meeting Pro Settings dialog box appears. g To change the administrator password 1. Press the SMART Meeting Pro SMART Settings. icon in the notification area, and then select 2. Press SMART Meeting Pro Settings.
CHAPT ER 6 Configuring Microsoft Exchange settings g To enable Microsoft Exchange integration 1. Access the SMART Meeting Pro Settings dialog box. 2. Press the Microsoft Exchange tab. 3. Select Enable Microsoft Exchange integration. 4. Type your meeting room resource e-mail address in the appropriate box. 5. Press OK. g To enable automatic starting of scheduled meetings 1. Access the SMART Meeting Pro Settings dialog box. 2. Press the Microsoft Exchange tab. 3. Select Auto start scheduled meeting at logon.
CHAPT ER 6 Configuring Microsoft Exchange settings g To enable automatically inserting your meeting details 1. Access the SMART Meeting Pro Settings dialog box. 2. Press the Microsoft Exchange tab. 3. Select Auto insert agenda at meeting start. 4. Press OK.
CHAPT ER 6 Configuring Microsoft Exchange settings 3. Press Server Settings. The Microsoft Exchange Server and Active Directory Server settings dialog box appears. 4. Press OK.
CHAPT ER 6 Configuring Microsoft Exchange settings 4. Use the following table to locate the appropriate key for your operating system. Operating system Folder location: Windows XP and Windows 7 (32-bit) operating system HKEY_LOCAL_MACHINE\Software\SMART Technologies\SMART Meeting Pro\Version 3.1\MSExchange Windows 7 (64-bit) operating systems HKEY_LOCAL_MACHINE\Software\Wow6432Node\SMART Technologies\SMART Meeting Pro\Version 3.1\MSExchange 5.
CHAPT ER 6 Configuring Microsoft Exchange settings 2. Press SMART Meeting Pro Settings. The SMART Meeting Pro Settings log on dialog box appears. 3. Type your administrator password, and then press OK. 4. Press the E-mail tab. 5. Type the sender e-mail address in the appropriate box. N OTE The e-mail address you enter will appear in the Sender field for any outgoing e-mails. If the computer doesn’t have an e-mail client installed, don’t change the do not reply default value.
Chapter 7 Updating the software SMART periodically releases updates to its software. These updates add new features and resolve issues. Go to smarttech.com/software to download the latest installation package.
CHAPT ER 7 Updating the software g To run a major software update using a Windows Installer update installation package Run the following command: msiexec /i "[Path]\[File].msi" [Parameter] Where o [Path] is the path to the MSI file. o [File] is the name of the MSI file. o [Parameter] is the installation parameter (see Parameters on page 80). g To run a minor software update using a Windows Installer update installation package Run the following command: msiexec /i "[Path]\[File].
Chapter 8 Removing the software Using the command line interface Using third-party imaging or remote management software 65 70 You can remove SMART software using the command line interface. OR You can remove SMART software using third-party imaging or remote management software. Using the command line interface Using the command line interface, you can remove SMART software in many ways, including running commands from the Command Prompt window and including commands in batch script files.
CHAPT ER 8 Removing the software Where o [Product code] is the product code for the version of SMART Meeting Pro software you’re removing, including the braces (“{” and “}”). o Version Product code 2.0 {596BD3B5-DC48-4AD2-A60A-4C39C9852294} 2.1 {4BD7F008-CDD9-454D-8A5B-4FF8BB8FEF02} 2.2 {76F84A17-835E-46C7-9C31-520BAFD5AC9D} 2.3 {E1660294-4C1E-4893-A40D-FFE0051E824F} 3.0 {C75C357C-3368-4142-AC8D-9F528B57373D} 3.1 {0F31DCED-1093-44C8-B606-70C5F108E70B} 3.
CHAPT ER 8 Removing the software g To remove Remote Ink client software Run the following command: msiexec /x "[Path]\Remote Ink Client.msi" [Parameter] Where o [Path] is the path to the Remote Ink Client.msi file. o [Parameter] is the installation parameter (see Parameters on page 80).
CHAPT ER 8 Removing the software Where [Product code] is the product code for the version of SMART Product Drivers you’re o removing, including the braces (“{” and “}”). Version Product code 10.0.124.0 {FF7A64AB-214A-47D1-95E7-742BCBA7F6C9} 10.0.131.0 {FF7A64AB-214A-47D1-95E7-742BCBA7F6C9} 10.0.163.1 {FF7A64AB-214A-47D1-95E7-742BCBA7F6C9} 10.0.165.1 {FF7A64AB-214A-47D1-95E7-742BCBA7F6C9} 10.0.186.2 {FF7A64AB-214A-47D1-95E7-742BCBA7F6C9} 10.0.188.3 {FF7A64AB-214A-47D1-95E7-742BCBA7F6C9} 10.
CHAPT ER 8 Removing the software Where o [Path] is the path to the SMART Product Drivers Installer.msi file. o [Parameter] is the installation parameter (see Parameters on page 80). OR Run the following command to remove SMART Ink using the product code: msiexec /x [Product code] [Parameter] Where o [Product code] is the product code for the version of SMART Ink you’re removing, including the braces (“{” and “}”). o Version Product code 1.0 {4A1F2472-6164-43FA-9D2F-B35E71A8DF32} 1.
CHAPT ER 8 Removing the software Where o [Product code] is the product code for the version of SMART Common Files you’re removing, including the braces (“{” and “}”). o Version Product code 2011 (10.8) {0E5DD7A3-BE29-430C-970B-C553F4A58C39} 2012 (11.x) {ED2455F7-6AA6-4D3C-85E9-A72297DD7051} [Parameter] is the installation parameter (see Parameters on page 80). g To remove SMART Product Drivers and SMART Common Files Run the following command: msiexec /x "[Path]\SMART Product Drivers Installer.
CHAPT ER 8 Removing the software 4. Browse to Computer Configuration\Software Settings\Software Installation. 5. Right-click the software you want to remove, and then select All Tasks > Remove. 6. Select Immediately uninstall the software from users and computers, and then click OK. The next time each computer on the domain starts, the computer automatically removes the software.
Appendix A Windows Installer properties and parameters Properties SMART Meeting Pro installation package SMART Product Drivers installation package Parameters 73 73 77 80 Properties SMART Meeting Pro installation package The following are properties for the SMART Meeting Pro installation package: Property Allowed values Notes [String]: A language MST file for the installation (see Installation language files and codes on page 81). Ensure the specified MST file is in the same folder as the MSI file.
APPENDIX A Windows Installer properties and parameters Property Allowed values Notes INSTALLDIR [String]: The path to your preferred folder for SMART Meeting Pro software. If you don’t specify a folder, Windows Installer installs SMART Meeting Pro software in C:\Program Files\SMART Technologies\SMART Meeting Pro. ENABLE_MP_ CONNECTOR_ LYNC 0 (default): None Determines which communication 1: Bridgit layer SMART Meeting Pro software 2: Lync uses.
APPENDIX A Windows Installer properties and parameters Property Allowed values ENABLEBRIDGIT AUTOSHARE 1: Share the main screen each time a user starts a new session. Notes 0 (default): Don’t share the main screen each time a user starts a new session. ENABLEBRIDGIT 1 (default): Show the meeting SHOWPASSWORD password in text on the Bridgit Collaboration Bar. 0: Mask the meeting password on the Bridgit collaboration bar.
APPENDIX A Windows Installer properties and parameters Property Allowed values Notes ENABLE_ EXCHANGE 1 (default): Enable Microsoft Exchange integration. You must also add the room 0: Don’t enable Microsoft Exchange integration. after installation (see Adding a resource’s unique e-mail address unique e-mail address to each computer after installation on page 37). EXCHANGE_RM_ EMAIL [String]: A room resource e-mail address to link with Microsoft Exchange.
APPENDIX A Windows Installer properties and parameters SMART Product Drivers installation package The following are properties for the SMART Product Drivers installation package: I MPOR TA N T l Before deploying the SMART software installation packages, you must deploy the following third-party packages: Microsoft .NET Framework 4 Full files and Microsoft Visual Studio Tools for Office. l The SMART Product Drivers installation package includes SMART Ink and SMART Common Files.
APPENDIX A Windows Installer properties and parameters Property Allowed values Notes 1 (default): Install SPU in Full mode. In Full mode, users can view the installed versions of SMART software as well as their product keys, and download and install updates. SPU properties INSTALL_SPU 2: Install SPU in Dashboard mode. 0: Don’t install SPU. In Dashboard mode, users can view only the installed versions of SMART software and their product keys.
APPENDIX A Windows Installer properties and parameters Property Allowed values DEFAULT_PDF 1 (default): Set SMART Ink Viewer as the default PDF viewer. Notes [Empty string]: Don’t set SMART Ink Viewer as the default PDF viewer. CUSTOMER_ LOGGING 0 (default): Disable the Customer Experience Program. 1: Allow the user to enable or disable the Customer Experience Program. INSTALL_ UNSIGNED_ DRIVERS 1: Enable the registration of unsigned third-party drivers.
APPENDIX A Windows Installer properties and parameters Property Allowed values ES_MX 1: Install the Spanish (Mexico) language pack. SV 1: Install the Swedish language pack. TR 1: Install the Turkish language pack. Notes Parameters The following are the standard Windows Installer parameters for the msiexec command. Parameter Use /q Hide the installation wizard. N OTE This is Silent mode. /qb Show a basic installation wizard. /qb! Show a basic installation wizard without a Cancel button.
Appendix B Language files and codes Installation language files and codes Language packs 81 82 Installation language files and codes Language Code File English (U.S.) 1033 1033.mst English (UK) 2057 2057.mst Chinese (Simplified) 2052 2052.mst Czech 1029 1029.mst Danish 1030 1030.mst Dutch 1043 1043.mst French (France) 1036 1036.mst German 1031 1031.mst Italian 1040 1040.mst Japanese 1041 1041.mst Norwegian 1044 1044.mst Portuguese (Portugal) 2070 2070.
APPENDIX B Language files and codes Language packs File Code chinese_(simplified)_language_ pack.msi {0507C320-0AAC-48C5-A9E2-5EF1939EDF56} czech_language_pack.msi {D4D68022-BE82-4C7B-87D5-2460A9BDB001} danish_language_pack.msi {1EAB215B-E60D-4734-81C6-20D2A7A3B5A3} dutch_language_pack.msi {9B2B8676-0C52-4F97-9869-3E0CC87C85E0} english_(united_kingdom)_language_ pack.msi {AD53E305-0F31-426E-85D1-35C63D913639} french_language_pack.
Appendix C Microsoft Exchange Server polling intervals A user can start a scheduled meeting or an unscheduled ad hoc meeting when he or she logs into a room resource computer. Depending on the availability of the room resource, meetings can be started automatically or manually. To enable this, SMART Meeting Pro software polls the Microsoft Exchange Server that it’s integrated with to retrieve the logged in user's calendar and the times that a room is booked.
Index A English 79, 81-82 activation 35, 74 F B French 79, 81-82 Bridgit Server 20, 74 G C German 79, 81-82 Chinese 79, 81-82 command line interface 29, 65 computer imaging 35 Customer Experience Program 22, 79 Czech 79, 81-82 I imaging 35 Install Manager See SMART Install D Manager installation components 2 Installation overview i Italian 79, 81-82 Danish 79, 81-82 desktop icons 75 document camera See SMART Document J Camera downloads SMART installation packages 7, 10-11, 13 software patche
INDEX Microsoft Visual Studio Tools for Office 7, 9, 30 MSI files 63 MST files 17, 73, 77, 81 N Norwegian 79, 81-82 P parameters 80 passwords 20, 74 Portuguese 79, 81-82 prerequisites knowledge 2 product key 74 protection software 35 R Remote Ink software About 41-42 configuring 43-44, 50 starting 53 Russian 79, 81-82 S serial number See product key sharing 20, 75 shortcuts 6, 75 Silent mode 80 SMART Document Camera 22, 78 SMART Ink 78 SMART Install Manager about 15 downloading 15 installing 15 using 1
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