SMART Sync 2009 Installation Guide
Product Registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at www.smarttech.com/registration. Keep the following information available in case you need to contact SMART Technical Support. Product Key: _________________________________ Date of Purchase: _________________________________ Trademark Notice SMART Board, smarttech and the SMART logo are trademarks or registered trademarks of SMART Technologies ULC in the U.S.
Contents 1 Welcome to SMART Sync ........................................................ 1 SMART Sync Components ............................................... 2 2 Installing SMART Sync ............................................................. 3 Before You Start ............................................................... 4 Starting the Installation ..................................................... 6 Installing SMART Sync Teacher, Class List Server and Administrator Tool.....................
ii | C O N TE N TS 99-00755-03-B0
Chapter 1 Welcome to SMART Sync With SMART Sync, teachers in your school can manage their classrooms and communicate with and assist students without leaving their computers. Using SMART Sync, teachers can monitor and control students’ computers using the Thumbnails view, which displays up-to-themoment images of students’ screens. Teachers can customize the appearance of this view.
2 | C HA P T E R 1 – W E L CO M E T O S M A R T S Y N C SMART Sync Components From an administrator’s perspective, SMART Sync consists of four components: • SMART Sync Teacher: An application that resides on the teachers’ computers and allows them to connect with students and other teachers as teacher aides • SMART Sync Student: An application that resides on the students’ computers and allows them to connect with teachers • SMART Sync Class List Server: Server software that connects students and te
Chapter 2 Installing SMART Sync You can install SMART Sync Teacher, Student, Class List Server and Administrator Tool using: • the installation wizard on the SMART Sync CD or downloaded from the SMART website • the command line interface • SMART Install Manager (using Windows® Group Policy for deployment) This guide covers installing SMART Sync using the installation wizard.
4 | C HA P T E R 2 – I N S T A L L I N G S MA R T S Y N C Before You Start Display Settings SMART Sync works best when the teacher’s and students’ computers are set to the same screen resolution and color depth. However, the software makes adjustments for different color settings and resolutions.
5 | C HA P T E R 2 – I N S T A L L I N G S MA R T S Y N C Network Size and Speed The preferred TCP/IP network configuration for SMART Sync is a switch or a switching hub that restricts network traffic to a particular segment of your local area network. In this configuration, other network traffic doesn’t affect your system and SMART Sync doesn’t slow down other segments of the network. Network activity is faster when the number of connected students is smaller.
6 | C HA P T E R 2 – I N S T A L L I N G S MA R T S Y N C Starting the Installation You can start the installation by inserting the SMART Sync CD into your computer or downloading the teacher or student installation wizard executable (.exe) file from the SMART website. To start the installation from the SMART Sync CD 1. Insert the SMART Sync CD in the computer. The SMART Sync Classroom Management Software dialog box appears.
7 | C HA P T E R 2 – I N S T A L L I N G S MA R T S Y N C Installing SMART Sync Teacher, Class List Server and Administrator Tool There are three components of SMART Sync for teachers and administrators: • SMART Sync Teacher allows teacher to communicate with and assist students. • SMART Sync Class List Server facilitates the connections between SMART Sync Teacher and SMART Sync Student installations in your school. • SMART Sync Administrator Tool allows you to create SMART School (.school) files.
C HA P T E R 2 – I N S T A L L I N G S MA R T S Y N C 8 | 6. Click Install. The installation wizard installs the components you selected in step 4. 7. Select or clear the post-installation check boxes as appropriate, and then click Finish. To activate SMART Sync Teacher on a teacher’s computer 1. If you haven’t done so already, start SMART Sync Teacher by double-clicking the SMART Sync Teacher 2009 icon on the desktop. The Evaluation Version dialog box appears. 2. Click Activate License.
9 | C HA P T E R 2 – I N S T A L L I N G S MA R T S Y N C To install SMART Sync Teacher on a teacher aide’s computer Follow the instructions for installing SMART Sync Teacher on a teacher’s computer (see page 7). Each time the teacher aide starts SMART Sync Teacher, the Evaluation Version dialog box appears, and the teacher aide must click OK to continue. Using an evaluation version of SMART Sync Teacher, the teacher aide can use all of its features for 30 days.
10 | C HA PT E R 2 – I N S T A L L I N G S MA R T S Y N C TIP After installing and configuring SMART Sync Student on one student’s computer, you can use the SyncClient.ini file from that computer to configure all other installations of SMART Sync Student. For more information, see the SMART Sync 2009 System Administrator’s Guide (document 129773). To install SMART Sync Student on a student’s computer 1. Start the installation (see page 6). 2. Click Next. 3. Read the license agreement.
11 | C HA PT E R 2 – I N S T A L L I N G S MA R T S Y N C Reconfiguring SMART Sync Student You can reconfigure SMART Sync Student by starting and running the SMART Sync Student Configuration Tool. To reconfigure SMART Sync Student 1. Select Start > All Programs > SMART Technologies > SMART Sync > SMART Sync Student Configuration Tool 2009. OR Navigate to and open C:\Program Files\ SMART Technologies\SMART Sync Student\ StudentConfig.exe. The SMART Sync Student Configuration Tool dialog box appears. 2.
C HA PT E R 2 – I N S T A L L I N G S MA R T S Y N C 12 | 4. Click Next. 5. Click one of the following options: Option Click this option to: Allows the student to select from a list of available teachers Allow the student to select a teacher from a list. Automatically connects with this Teacher ID Connect SMART Sync to a specific teacher through the teacher’s ID. Automatically connects with this hostname or IP address Connect SMART Sync to a specific teacher through the or IP address.
C HA PT E R 2 – I N S T A L L I N G S MA R T S Y N C 13 | 6. If the computer has multiple network adapters, click Network Adapter Selection to specify the order of the network adapters. 7. Click Next. 8. Clear the Start SMART Sync Student automatically… check box if you don’t want SMART Sync Student to start when the student first logs on. NOTE This check box is disabled if you clicked Hidden from student in step 3. 9. Select the student’s language in the Language drop-down list. 10.
14 | C HA PT E R 2 – I N S T A L L I N G S MA R T S Y N C 12. Click one of the following options: Option Click this option to: Student Controlled Allow the student to enter an ID when SMART Sync Student starts. NOTE: This option is disabled if you clicked Hidden from student in step 3. The following Enter a specific student ID. Type the ID in the box to the right of the option.
15 | C HA PT E R 2 – I N S T A L L I N G S MA R T S Y N C 16. Click one of the following options: Option Click this option to: No security Allow any teacher with SMART Sync Teacher to connect to the student. Allow only Allow only teachers who enter a specified teachers with this password in SMART Sync Teacher to class password connect to the student. Type the password in the two boxes to the right of the option.
Chapter 3 Using SMART Sync After you install SMART Sync, teachers and students can start the software on their computers. They can then refer to the Help system to learn more about using the application. Starting SMART Sync To start SMART Sync Teacher Double-click the SMART Sync Teacher 2009 icon on the desktop. OR Browse to the SMART Sync 2009 folder and double-click SMARTSyncTeacher.exe. If you haven’t already activated the software, SMART Sync Teacher prompts you to do so (see page 8).
17 | C HA PT E R 3 – U S I N G S M A R T S Y N C Viewing the SMART Sync Help For information on using SMART Sync Teacher, see the SMART Sync Help. To access the Help from the teacher’s computer Select Help > Contents. OR Hover the pointer over a dialog box, button or menu option and press F1. NOTE The SMART Sync CD also includes the SMART Sync 2009 User’s Guide.
Appendix A Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical Support If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Technical Support. Your local reseller can resolve most issues without delay.
19 | A P P E ND I X A – C U S T O M E R S U P P O R T All SMART products include online, telephone, fax and e-mail support: Online www.smarttech.com/contactsupport Telephone +1.403.228.5940 or Toll Free 1.866.518.6791 (U.S./Canada) (Monday to Friday, 5 a.m. – 6 p.m. Mountain Time) Fax +1.403.806.1256 E-mail support@smarttech.com General Inquiries Address SMART Technologies 3636 Research Road NW Calgary, AB T2L 1Y1 CANADA Switchboard +1.403.245.0333 or Toll Free 1.888.42.SMART (U.S.
20 | A P P E ND I X A – C U S T O M E R S U P P O R T 99-00755-03-B0
Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940 www.smarttech.
