User's Manual
Table Of Contents
- Cover
- Important information
- Contents
- Chapter 1: Welcome
- Chapter 2: Installing the display
- Chapter 3: Connecting power and devices
- Chapter 4: Configuring the display
- Chapter 5: Configuring connected computers
- Chapter 6: Maintaining the display
- Chapter 7: Troubleshooting
- Troubleshooting the display
- Troubleshooting the display’s software
- Referring to the SMART knowledge base for additional troubleshooting information
- Contacting your reseller for additional support
- Appendix A: Using settings
- Appendix B: Remotely managing the display
- Appendix C: Hardware environmental compliance
CHAPTER 7
TROUBLESHOOTING
71 smarttech.com/kb/171164
Your reseller might ask you for the serial number for the display or the iQ appliance.
Locating the display serial number
The display’s serial number is located in the following places:
l In the iQ settings if the AM40 appliance is installed (see Serial Number on page82)
l On the bottom frame
l On the back of the display
Locating the iQ appliance serial number
The iQ appliance’s serial number is located on the iQ appliance.
NOTE
You need to remove the iQ appliance from the display to locate the serial number.