User's Manual

CONTENTS
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Cleaning the display 45
Maintaining ventilation 46
Preventing condensation 46
Replacing the pens and eraser 47
Turning the display off and back on 47
Resetting the display 48
Removing and transporting the display 48
Chapter 7: Troubleshooting 51
Troubleshooting the display 51
Troubleshooting the display’s software 57
Referring to the SMART knowledge base for additional troubleshooting information 70
Contacting your reseller for additional support 70
Appendix A: Using settings 73
iQ appliance (AM30) 73
iQ appliance (AM40) 79
Appendix B: Remotely managing the display 85
Connecting a computer to the display 86
Connecting multiple displays 87
Configuring the computer’s serial interface settings 87
Power states 88
Commands and responses 89
Commandinventory 91
Resolving issues with remote management 94
Appendix C: Hardware environmental compliance 95
Waste Electrical and Electronic Equipment (WEEE) 95
Batteries 95
More information 95