User Manual

T  T I P
You can also access the projector’s serial number through the on-screen menu. For more
information, see Adjusting projector settings on page 12.
For the locations of serial numbers on other components and accessories, see
smarttech.com/support.
Determining you interactive whiteboard system’s
status
Use the following table to determine the status of your interactive whiteboard system:
Projector Power
light
Projector Service
light
Projected image Touch control Status and related
troubleshooting
Normal operating statuses
Solid green Off Correct Full control The system is operating normally.
If image or sound issues occur, see
the remaining sections of this chapter
for troubleshooting information.
Flashing green Off None None The system is starting up.
Solid amber Off None None The system is in Standby mode.
Flashing amber Off None None The system is entering Standby
mode.
Error statuses
Solid green Off Incorrect Full control There’s an issue with the projected
image.
See Resolving image issues on page
41.
Solid green Off Correct None There’s an issue with the interactive
whiteboard.
See Resolving interactive whiteboard
issues on next page.
Solid amber Flashing red None N/A There’s an issue with the projector
lamp.
See The “Lamp Failure” message
appears on page 40.
Off Flashing red None None The projector’s operating temperature
has been exceeded.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 39.
Off Solid red None N/A There’s an issue with the projector’s
fan or color wheel.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 39.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
37