User Manual

This chapter provides basic troubleshooting information for your interactive whiteboard system.
For issues not covered in this chapter, consult the SMARTSupport website (smarttech.com/support)
or contact your authorized SMART reseller (smarttech.com/where).
Before you start
Before you troubleshoot your interactive whiteboard system or contact your authorized SMART
reseller or SMARTSupport for assistance, you need to do the following:
l Locate your interactive whiteboard system’s status lights
l Locate your interactive whiteboard system’s serial numbers
Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
l
Your projector’s Power ( ) and Service ( ) lights are located on the bottom of the projector.
Locating serial numbers
The SMARTBoard 480 interactive whiteboard serial number is located on the lower-right edge of your
interactive whiteboard’s frame. For more information, see the SMARTBoard 480 interactive
whiteboard user’s guide (smarttech.com/kb/156693).
The SMARTUF75 projector serial number is located on the top of the projector.
C H A P T E R 6
Troubleshooting your interactive whiteboard system
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