User's Manual
Table Of Contents
- Front page
- Contents
- Chapter 1: Getting started
- Chapter 2: Product keys
- Where do I get a product key for my software?
- How do I find the activation status of my SMART software?
- How can I find my product key if I lose it?
- Can I recover my product key if I delete it?
- When do I reach my activation limit?
- If I remove and then install my software, do I lose my activation? Does in...
- What’s the difference between a product key, an installation ID and an activa...
- If I remove and then install my software on the same computer, do I need to a...
- Can I transfer my license from one person or computer to another?
- Can I de-activate a license?
- Does using the software in Evaluation mode consume a license?
- How do I use the different components of SMART Classroom Suite interact...
- Chapter 3: Deploying software product keys to more than one computer
- How do I deploy specific product keys to specific computers?
- How do I push multiple product keys during installation?
- Should I activate my software before or after imaging?
- How do I deploy a product key when I install software on Windows computers?
- How do I deploy only a product key after I install software on multiple netwo...
- How do I mix and match my product keys?
- Can I find out how many activations I’ve used?
- How do I push out a hardware activated SMART Response software key?
- Can I use the activation key from a manual activation on multiple computers?
- Can I check the activation status of my SMART products across my network?
- Chapter 4: Entitlements
- What updates am I entitled to?
- What can I install on a computer that isn’t connected to an interactive white...
- What can I install on my home computer?
- How do I find my take-home product key for SMART Response software?
- Can I use a hardware-activated SMART Response software product key on multipl...
- Can I share my product key with teachers at different schools?
- Is a product key licensed to a computer or a user?
- How many times can I activate my SMART software?
- Why doesn’t SMART Notebook Math Tools software work when I enter my SMART Not...
- Why doesn’t Mixed Reality Tools work when I enter my Mixed Reality Tools prod...
- How do I activate Mixed Reality Tools?
- What is the correct product key for my SMART software?
- Chapter 5: Troubleshooting
- How do I activate my SMART software using the Activation Wizard?
- Why isn’t my software activating?
- Why is my product key invalid?
- What happens if I expand my purchase from SMART Notebook software to SMART Cl...
- Why does the Activating... bubble appear in the system tray?
- Why does the activation status of my SMART software say it expires 90 days af...
- How do I activate SMART Response software?
- How do I activate a SMART Response VE system?
- Why didn’t my SMART Response software activate when I connected the receiver?
- Why does a trial window appear after I enter my SMART Notebook software produ...
N N O T E
You don’t need a product key to activate SMART Response software if you have a SMART
Response PE, LE or XE interactive response system. Simply connect your SMART Response
software receiver to activate your software while the software is in PE, LE or XE mode.
You can purchase other SMART software products and receive product keys for them. Go to
smarttech.com/software for more details.
How do I find the activation status of my SMART
software?
You can see the activation status and applicable expiry dates of all your installed SMART software in
SMARTProductUpdate (SPU). Products with Installed status don’t require activation. Click Tools
and then View Product Keys in SPU.
g To start SPU on a Windows computer
Start > All Programs > SMART Technologies > SMART Tools > SMARTProduct Update
g To open SPU on a Mac computer
Applications > SMARTTechnologies > SMARTTools > SMARTProduct Update
g To start SPU from SMARTsoftware
Help > Check for Updates and Activation
If you don’t have SPU installed, find the activation status of your software through the Activation
Wizard.
g To run the Activation Wizard on a Windows computer
1. If you have a 32-bit system, run the following command using the command line interface:
c:\Program Files\Common Files\SMART Technologies\SMART Product
Update\activationwizard.exe --m 10 --v 1 --puid education_bundle
OR
If you have a 64-bit system, run the following command using the command line interface:
C H A P T E R 2
Product keys
4