User's Manual
Table Of Contents
- Front page
- Contents
- Chapter 1: Getting started
- Chapter 2: Product keys
- Where do I get a product key for my software?
- How do I find the activation status of my SMART software?
- How can I find my product key if I lose it?
- Can I recover my product key if I delete it?
- When do I reach my activation limit?
- If I remove and then install my software, do I lose my activation? Does in...
- What’s the difference between a product key, an installation ID and an activa...
- If I remove and then install my software on the same computer, do I need to a...
- Can I transfer my license from one person or computer to another?
- Can I de-activate a license?
- Does using the software in Evaluation mode consume a license?
- How do I use the different components of SMART Classroom Suite interact...
- Chapter 3: Deploying software product keys to more than one computer
- How do I deploy specific product keys to specific computers?
- How do I push multiple product keys during installation?
- Should I activate my software before or after imaging?
- How do I deploy a product key when I install software on Windows computers?
- How do I deploy only a product key after I install software on multiple netwo...
- How do I mix and match my product keys?
- Can I find out how many activations I’ve used?
- How do I push out a hardware activated SMART Response software key?
- Can I use the activation key from a manual activation on multiple computers?
- Can I check the activation status of my SMART products across my network?
- Chapter 4: Entitlements
- What updates am I entitled to?
- What can I install on a computer that isn’t connected to an interactive white...
- What can I install on my home computer?
- How do I find my take-home product key for SMART Response software?
- Can I use a hardware-activated SMART Response software product key on multipl...
- Can I share my product key with teachers at different schools?
- Is a product key licensed to a computer or a user?
- How many times can I activate my SMART software?
- Why doesn’t SMART Notebook Math Tools software work when I enter my SMART Not...
- Why doesn’t Mixed Reality Tools work when I enter my Mixed Reality Tools prod...
- How do I activate Mixed Reality Tools?
- What is the correct product key for my SMART software?
- Chapter 5: Troubleshooting
- How do I activate my SMART software using the Activation Wizard?
- Why isn’t my software activating?
- Why is my product key invalid?
- What happens if I expand my purchase from SMART Notebook software to SMART Cl...
- Why does the Activating... bubble appear in the system tray?
- Why does the activation status of my SMART software say it expires 90 days af...
- How do I activate SMART Response software?
- How do I activate a SMART Response VE system?
- Why didn’t my SMART Response software activate when I connected the receiver?
- Why does a trial window appear after I enter my SMART Notebook software produ...

you remove and then install the software, you restore the license without consuming an additional
license.
N N O T E
Each product key contains a quantity of licenses including an allowance for reasonable hardware
upgrades and replacement. If you think the number of activations for your product key exceeds the
maximum due to an unusual number of hardware replacements rather than overuse of the license,
contact your authorizedSMART reseller (smarttech.com/where) for assistance.
Can I de-activate a license?
You’re unable to de-activate a license. However, if you re-purpose a computer, you can re-format the
hard drive and remove the license from the computer.
Does using the software in Evaluation mode
consume a license?
No. You can try your SMART software for 30 days before you activate it. When you activate the
software, you consume a license. If you need to try the software for more than 30 days, you can
request an extended trial license through your authorized SMART reseller (smarttech.com/where).
How do I use the different components of
SMARTClassroomSuite interactive learning
software?
When you install the Education Software Installer 2011, you can try different components of
SMARTClassroomSuite software for 30 days before you activate them with an appropriate product
key.
When you purchase SMARTClassroomSuite software, you can use a single product key to activate
all of the products in the software or you can purchase a product key for an individual product such as
SMARTNotebook software. SMARTClassroomSuite software integrates SMARTNotebook
software, SMARTSync Teacher software, SMARTResponse software, SMARTNotebookSE
software and SMARTSync Student software. It also includes SMARTProductDrivers.
C H A P T E R 2
Product keys
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