User's Guide

Troubleshooting digital ink
Issue Recommendation
You want your handwriting to appear more
smooth and natural in SMARTNotebook
software.
Use the Calligraphic pen type rather than the
Standard pen type (see Writing or drawing digital
ink on page 42).
N O T E
The Calligraphic pen type is available only if
your computer is connected to a SMART
interactive product.
Troubleshooting objects
Issue Recommendation
When you create a .notebook file on one
computer and then open it on another computer,
the objects in the file appear differently.
There are several possible causes. The following
are the most common:
l
You used a font that’s installed on one
computer but not on the other.
l
The two computers have different
operating systems.
l
The two computers have different versions
of SMARTNotebook software.
For more information on these causes and
solutions, see smarttech.com/kb/125681.
You want to move, resize or otherwise change
an object, but when you do so, you also move,
resize or otherwise change other objects.
The objects are grouped. Any changes you make
to one object affect the other objects.
Select the objects, and then select Format >
Grouping > Ungroup to ungroup them. You can
then move, resize or otherwise change the
individual objects.
For more information, see Grouping objects on
page 87.
You want to move, resize or otherwise change
an object but can’t. A lock icon appears
instead of a menu arrow when you select the
object.
The object is locked, which prevents you from
making changes to it. To unlock the object,
select it, press its lock icon , and then select
Unlock.
For more information, see Locking objects on
page 80.
C H A P T E R 9
Troubleshooting SMARTNotebook software
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