Product Warranty

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SMART RELIEF WARRANTY INFORMATION
HOW YOU'RE COVERED
All Smart Relief TENS devices include a free 2-year manufacturers warranty that is designed to protect you
from any defects or premature failures. All new devices must be registered with Smart Relief within 30 days
of purchase for the warranty to be active and any claims to be processed. You can register your device one of
two ways:
-Call our customer service center: 1-888-315-2735
-Register online: https://www.smartreliefmassage.com/warranty-registration
Once your device is registered and the warranty is active, make sure you keep a record of the device serial
number, original proof of purchase (online receipt, invoice, etc.), and your warranty number.
WHAT YOU CAN DO
If your device is having issues or you have questions regarding its features, please reach out to our customer
service department at 1-888-315-2735 or [e-mail]. We will attempt to x your issue
as best as possible.
If the issues you're experiencing cannot be solved with phone or email support and need to le a warranty
claim, please contact Smart Relief at 1-888-315-2735 or [e-mail] to attain an RMA
number for your service ticket. Any devices sent to our facility without an RMA number will be rejected by our
Warranty Department. Any costs associated with claims made within 30 days of purchasing the product will
be covered by Smart Relief. Costs associated with claims made after 30 days of purchase will be the
responsibility of the customer. Smart Relief charges a at rate of $12.99 per claim to diagnose,
repair/replace, and ship the item back to you. You can send a check or we can charge your credit card.